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Added 1 month ago
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Jira Service Management Intake & Automation Developer
PeoplePilot
Toronto, ON
- Full-time
We are looking for a Jira Service Management Intake & Automation Developer to design, develop, and automate Jira Service Management workflows, intake forms, approvals, SLAs, queues, and…
Added 1 month ago
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Data Engineer
Mantu
Montreal, QC
- Full-time
Working knowledge of MongoDB and familiarity with major RDBMS technologies such as Sybase, DB2, or Microsoft SQL Server.
Added 1 month ago
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Java Software Engineer
mthree
Montreal, QC
- Full-time
Rédiger des requêtes SQL et interagir avec des bases de données.
Added 1 month ago
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Undergraduate Co-op Student – R&D Biologics Discovery
Amgen
Burnaby, BC · Canada - Burnaby
- Full-time
Experience using Excel and at least one scientific or data-analysis language or tool, such as Python, R, SQL, or visualization software
Added 1 month ago
IR
Intermediate Software Developer, DevOps - Remote/Hybrid (Canada)
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
The Intermediate DevOps Developer is responsible for supporting and improving the tools, processes, and infrastructure that enable the development, deployment, and ongoing operation of…
Added 1 month ago
IR
Senior Software Developer, DevOps - Remote/Hybrid (Canada)
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
The Senior DevOps Developer is responsible for designing, implementing, and improving the tools, processes, automation, and infrastructure that support the development, deployment, and…
Added 1 month ago
VC
Junior Data Developer
Vancouver Coastal Health
Vancouver, BC
- $35.37 to $50.85 CAD / hour
- Full-time
Come work as a Junior Data Developer with Vancouver Coastal Health (VCH)!
Added 1 month ago
GT
Databricks Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Work with and deploy to Azure PaaS resources such as Azure SQL PaaS, ADF/SHIR, ADLS, Databricks, and Synapse dedicated SQL databases
Added 1 month ago
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Software tester (QA) - Inteleshare (Canada)
Intelerad
Canada
- Full-time
Working knowledge of test management tooling (Jira with Xray, or equivalents such as qTest or Zephyr) and of SQL for verifying data directly in the database (PostgreSQL).
Added 1 month ago
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Développeur Senior SRE
Astek
Montreal, QC
- Full-time
Expérience avec SQL (RDS-PostgreSQL ou autre SGBD)
Added 1 month ago
BI
Java Full Stack Developer
BURGEON IT SERVICES
Montreal, QC
- Contract
Hands-on experience in relation database, DB2, SQL query optimization,
Added 1 month ago
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Senior Software Engineer -Waterloo
PointClickCare
Waterloo, ON
- $142,000 to $158,000 CAD / year
- Full-time
In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
Added 1 month ago
MI
Senior Quality Assurance Specialist
Maarut Inc
Toronto, ON
- Contract
Added 1 month ago
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Junior Data Analyst
GiveBridge
Toronto, ON
- Full-time
Write and maintain SQL queries to extract, clean, join, aggregate, and analyze data.
Added 1 month ago
Analyst, Databases
Reliance Home Comfort
Toronto, ON
…Automation Accounts, Azure Key vault, Azure Synapse Analytics, Azure SQL Database, Azure Analysis Services and Azure Fabric…
Added 1 month ago
VH
Principal Software Engineer, Health Data & Interoperability (Remote)
Verto Health
Toronto, ON
- $165,000 to $190,000 CAD / year
- Full-time
Strong current Python and SQL, with excellent software engineering craft. You will be writing code and reviewing everyone else's.
Added 1 month ago
T
Senior Business Intelligence and Reporting Analyst
TD
Toronto, ON
- Full-time
Added 1 month ago
IG
Sr. Integration Architect - Automation
Infotree Global Solutions
Toronto, ON
- Contract
Database & Scripting - SQL and PL/SQL; custom scripting in Ruby, Python, Java, Groovy, or JavaScript; Custom Connectors via Connector SDK and Developer API.
Added 1 month ago
SL
AI Engineer with Python
Staffingine LLC
Mississauga, ON
- Full-time
Solid SQL, data modeling, and data engineering fundamentals.
Added 1 month ago
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IT Production Support
CACEIS
Montreal, QC
- Full-time
Understand or experience in SQL (preferably Oracle): Standard query like select or update
Added 1 month ago
HG
AI Engineer
Hallmark Global Solutions Ltd
Mississauga, ON
- Full-time
Solid SQL, data modeling, and data engineering fundamentals.
Added 1 month ago
AI
Jira Service Management Developer – Java, Python, AI Automation & REST APIs
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Jira Service Management Developer – Java, Python & AI Automation
Added 1 month ago
KL
AI Engineer with Python
Kodeva LLC
Mississauga, ON
- Full-time
Solid SQL, data modeling, and data engineering fundamentals.
Added 1 month ago
ZS
Jira Service Management Intake & Automation Developer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Proficiency with SQL and at least one scripting language such as Python, JavaScript, Groovy, or PowerShell.
Added 1 month ago
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Senior Manager/Manager, Financial Risk Advisory & Transformation
Deloitte
Toronto, ON
- Full-time
Advanced technical skills in SAS, SQL, Python, or R or willingness to learn an asset

CACEIS

IT Production Support

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 15, 2026

Original job description

CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to people with disabilities.

As part of its growth, CACEIS is looking for IT production support analyst to support its follow the sun operations in Canada on many business areas (Fund services & administration, pricing and master data, custody, market services)

IT production analysts will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality-of-service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.

What you will do:

Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams.
Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All in accordance with group processes and procedures.
Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams.
Monitor and test functionally the applications perimeter used in the business area.
Keep communication and information up to date to their business users and other IT teams as well as operational risk (through the major incident process)
Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter.
Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks.
Enrich procedures & documentation about production issues and resolved case. Keep processes around production support at its best possible efficiency.

What you will bring:

Bachelor’s or master’s degree in information technology, engineering, or finance/Banking industry (with a strong IT appetite)
Certification (ITIL is a +)
Strong IT background (either in applicative development or in infrastructure area)
Understanding or experience in datafeeding: MQ, FTPs,
Understand or experience in SQL (preferably Oracle): Standard query like select or update
Understand or experience in IT incident and problem management procedures of a defined perimeter (preferably in banking/finance or insurance)
Strong knowledge (& reporting) of IT ticketing systems like Remedy, Service Now and Jira
Excellent people skills and ability to collaborate inter teams and several providers
Strong problem solving, analytical, and time management skills as well as resistance to pressure.
Strong written and oral communication skills.

We are hiring for multiple Levels:

Junior: 0-2 years of experience working either in IT service management, or a similar role (technical help desk, Incident management)
Experienced: 2-6 years of experience working either in IT service management with ability to quickly acquire a functional or technical understanding.
Senior: > 6years of experience working in IT service management /Infrastructure or as IT Business analyst.

What you bring:

An undergraduate or Master's degree in Accounting, Finance, or another business-related field
Minimum 1-2 years proven experience in funds accounting/pricing/client reporting within financial markets.
An undergraduate or Master's degree in Accounting, Finance, or another business-related field
Minimum 1-2 years proven experience in funds accounting/pricing/client reporting within financial markets.
Proficiency in MS Office applications including PowerPoint, Excel, Word and Outlook
Advanced knowledge of Access or Excel macro's is an asset

What we offer:

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

We offer:

A comprehensive Total Rewards Program which includes performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
A collaborative and supportive team environment
Exposure to the asset management industry with opportunities for growth

Apply About employer

More about this job

Responsibilities

Provide functional and technical support for business operations by resolving system configurations and technical incidents. Monitor production stability, analyze root causes of disruptions, and coordinate testing during releases and changes.

Requirements

Requires a degree in IT, Engineering, or Finance with a strong technical background in application development or infrastructure. Candidates need experience with SQL, IT ticketing systems, and incident management, with experience levels ranging from junior to senior.

Skills

IT Production Support
SQL
Oracle
ITIL
Incident Management
Problem Management
Remedy
ServiceNow
Jira
MQ
FTP
Funds Accounting
Change Management
Analytical Skills
Communication Skills
Time Management

Benefits

Performance-based Bonuses
Flexible Benefits
Competitive Compensation
Coaching and Managing Opportunities
World-class Training Program
Collaborative Dynamic Culture

Visa sponsorship

Not detected in the job text

Keywords

IT Production Support
Asset Servicing
Banking
ITIL
SQL
Oracle
MQ
FTP
Remedy
ServiceNow
Jira
Incident Management
Problem Management
Change Management
Funds Accounting
Pricing
Master Data
Custody
Market Services
Infrastructure Support
Root Cause Analysis
Sanity Checks
Release Planning
Financial Markets
MS Office
Excel Macros
Access
Follow the Sun Operations
IT Service Management
Business Analysis

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