Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 3, 2026

Hiring at a glance

View jobs

Open jobs: 1,627
Employers: 456

Advertised starting pay

Average starting payCAD / hour: $18.36Across 245 listings
Average starting payCAD / year: $47,659Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%32 listings
Hybrid: 8%123 listings
On-site: 90%1,470 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (232), Farm Boy Inc. (210), Dollar Tree Stores (64).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 1 month ago
GF
Customer Service Representative (Motivator) - Oakville Place
GoodLife Fitness
Oakville, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
Route Sales Support (Relief Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 1 month ago
S
Customer Service Agent 2-Part-time-Etobicoke
Serco
Toronto, ON · Etobicoke, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 1 month ago
GD
Customer Service Representative
Gerard Daniel
Mississauga, ON
- Full-time
Acts as a liaison between customers and the company by ensuring exceptional customer service relations for Gerard Daniel Worldwide to achieve efficient and profitable sales of all company…
Added 1 month ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Kamloops, BC
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 1 month ago
O
Bilingual Customer Service Representative
Outlier
Toronto, ON
- Up to $19 CAD / hour
- Part-time
Bilingual Customer Service Representative – Passport Health
Added 1 month ago
A
Bilingual Customer Support Representative (English/French)
Accenture
St. Catharines, ON
- Full-time
As a Customer Support Representative, you will provide customer support through inbound chat interactions, assisting customers with a variety of service-related inquiries. You will deliver…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
Added 1 month ago
JR
Bilingual Customer Service Representative
Jumpstart Refugee Talent - Partner
Ottawa, ON · Toronto, ON
- Full-time
Our employer partner, Banking Industry is currently looking to add an experienced Bilingual Customer Service Representative to their team!
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
Added 1 month ago
Lead Customer Service Representative
Circle K
Charlottetown, PE
As a Lead Customer Service Representative, you will enjoy:
Added 1 month ago
B
Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
Customer Service Representative ( 1 Year Contract)
Lactalis
ON · Mississauga DC, Onta
Added 1 month ago
Overnight Customer Service Representative
Circle K
NL
As a Customer Service Representative, you will enjoy:
Added 1 month ago
CK
Part time Customer Service Representative
Circle K
Channel-Port aux Basques, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $17.6 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Full-time
Added 25 days ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 1 month ago
GF
Customer Service Representative (Motivator) - Burlington Appleby Crossing
GoodLife Fitness
Burlington, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
S
Customer Service Agent 2- PT-Bilingual-Cornwall- Cornwall- Bilingual 1
Serco
Hawkesbury, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 1 month ago
AL
Bilingual Customer Service Representative
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
As part of our strategy to expand and strengthen our presence across Canada, we are looking for a Bilingual Customer Service Representative in Toronto.
Added 1 month ago
C
Customer Service Representative-EN
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 1 month ago
L
Customer Service Representative (Casual) - Dryden
LCBO
Dryden, ON
- Part-time
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.
Added 1 month ago
MP
Customer Service Representative (12-Month Maternity Leave Coverage)
Mauser Packaging Solutions
Edmonton, AB
- Full-time
Understand customer needs and requirements by providing exceptional customer service
Added 1 month ago
JI
Customer Service Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

CAE

Customer Service Representative-EN

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years of work experience
Posting language: English
Posted: Aug 26, 2026

Original job description

Description

The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first point of contact for customers, ensuring a positive client experience while supporting administrative, registration, and operational activities.

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule.

Key Responsibilities Include

Provide exceptional customer service to internal and external customers.
Greet customers and visitors and manage front desk reception activities.
Operate and monitor the main telephone switchboard.
Manage customer check-in processes and verify required documentation.
Review, scan, and maintain regulatory and customer documentation.
Prepare, issue, and manage security badges and access credentials.
Support customer registrations within the Pelesys learning management system.
Verify course enrollments and coordinate with Account Executives to ensure customers are registered in the appropriate training programs.
Monitor and action customer inquiries received through the Client Services inbox.
Conduct customer outreach and follow-up communications in advance of scheduled training.
Process training payments and perform daily monitoring of COD (Cash on Delivery) activities.
Generate statistical and operational reports as required.
Assist with customer lounge services.
Support exam invigilation activities as required.
Prioritize and coordinate multiple customer requests in a fast-paced environment with frequent interruptions.
Work independently while collaborating with internal departments to ensure efficient customer service delivery.
Perform other related customer service and administrative duties as assigned.

Minimum Qualifications

Minimum 2 years of work experience
CEGEP DEC or equivalent education.
Bilingual in English and French, with strong verbal and written communication skills.
Intermediate proficiency with Microsoft Office applications, including Excel.
Strong attention to detail and accuracy when handling documentation and customer information.
Ability to manage multiple priorities and customer interactions simultaneously.
Demonstrated organizational skills and ability to work effectively with frequent interruptions.
Ability to work independently and exercise sound judgment when prioritizing tasks.
Eligibility to obtain and maintain Controlled Goods Program requirements, if applicable.

Preferred Qualifications

Minimum 2 years of relevant work experience in customer service, reception, administration, hospitality, or a related field.
Administrative or office administration education.
Experience working in an aviation, flight training, or aviation operations environment.
Additional language skills beyond English and French.
Experience in hotel, hospitality, concierge, or high-volume reception environments.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Dynamic and collaborative team environment.
Stimulating work environment.
Culture where initiative is recognized and valued.
Opportunity to contribute to a variety of projects within a multidisciplinary team.
Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Apply About employer

More about this job

Responsibilities

Provide professional front desk and client support services within a flight training environment, serving as the first point of contact for customers. Manage administrative tasks including registrations, documentation review, security credentials, and payment processing.

Requirements

Requires a minimum of 2 years of work experience and a CEGEP DEC or equivalent education. Candidates must be bilingual in English and French with intermediate proficiency in Microsoft Office.

Skills

Customer Service
Front Desk Reception
Administrative Support
Microsoft Office
Excel
Bilingual Communication
Documentation Management
Pelesys LMS
Payment Processing
Report Generation
Exam Invigilation
Organizational Skills
Time Management
Client Relations
Switchboard Operation
Security Badge Management

Benefits

Dynamic and collaborative team environment
Stimulating work environment
Culture where initiative is recognized and valued
Opportunity to contribute to a variety of projects
Attractive employee benefits

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Flight Training
Customer Service
Reception
Pelesys
LMS
Microsoft Excel
Bilingual
Controlled Goods Program
Administrative Support
Hospitality
Client Services
Documentation
Security Badges
Aviation Operations

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