Customer service representative jobs in Sainte-Catherine, QC and nearby

Customer service representative jobs within 25 km of Sainte-Catherine, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 108
Employers: 79

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 29%31 listings
On-site: 71%77 listings

Employers hiring include CIBC (6), National Bank of Canada (6), Porter Airlines Inc. (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Sainte-Catherine, QC and nearby

Within 25 km

Save this search

Added 24 days ago
Customer Service Representative-EN
CAE
Montreal, QC
Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 25 days ago
Représentant(e) du service à la clientèle (Temps plein) / Customer Service Representative (Full Time)
Best Buy Canada
Montreal, QC
Full-time
Vous vous plairez chez nous! Nous sommes actuellement à la recherche d’un(e) représentant(e) du service à la clientèle (caisse), que nous appelons chez Best Buy spécialiste de l’omnicanal.…
Added 25 days ago
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC
Part-time
Added 1 month ago
Customer Service Representative, Retail Operations
Belron Canada inc
Saint-Bruno-de-Montarville, QC
Full-time
Added 1 month ago
Bilingual Customer Service Representative
Hays
Montreal, QC
$20 to $22 CAD / hour
Contract
A well-established organization operating within the home improvement and customer engagement space is seeking multiple Bilingual Customer Service Representatives to support increased…
Added 25 days ago
Customer Service Representative
CAE
Montreal, QC
Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 12 days ago
Sr Customer Service Representative - Claims ( 3 month Contract )
Intact FC
Dorval, QC
Full-time
Added 27 days ago
Customer Service Associate
La Maison Simons
Montreal, QC
Added 1 month ago
Bilingual Customer Service Representative
Grainger Canada
Montreal, QC
Full-time
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 9 days ago
Customer Service Representative - Claims
Intact FC
Montreal, QC
Full-time
Added 1 month ago
Customer Service Representative, Retail Operations
Belron
Saint-Bruno-de-Montarville, QC
Full-time
Added 8 days ago
Bilingual Customer Service Representative
Grainger Businesses
Montreal, QC
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
Customer Service Agent-Techniseal, Candiac QC
CRH Canada
Candiac, QC
Full-time
Added 1 month ago
Customer Service Representative - Precision Parcel and Package Deliveries (Dorval)
Challenger Motor Freight Inc
Dorval, QC
Full-time
Added 1 month ago
Agent du service à la clientèle – Customer Service Agent
The Landline Co
Pointe-Claire, QC
Up to $20 CAD / hour
Part-time
Agent du service à la clientèle – YUL et Palais des congrès de Montréal 1001 Place Jean-Paul-Riopelle, Montréal (QC) H2Z 2A7, Canada
Added 1 month ago
Customer Service Representative
ABC G
Montreal, QC
Full-time
Reporting to the Ecommerce Specialist, the Customer Service Representative is responsible for supporting online B2B/ B2C sal
Added 1 month ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
TTEC
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 1 month ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
Percepta
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 2 months ago
Customer Service Representative
Fuze Logistics Services Inc
Mont-Royal, Quebec
Full-time
We are seeking a Customer Service Representative to join our team in Montreal!
Added 19 days ago
Customer Service Representative, Retail Operations
Belron
Laval, QC
Part-time
Added 2 months ago
Customer Service Representative (OTR Transport) - Montreal Office
Fuze Logistics Services Inc
Mont-Royal, Quebec
Full-time
We are seeking a Customer Service Representative (OTR Transport) to join our team in Montreal!
Added 2 months ago
Préposé au service à la clientèle - Admin/Direction
Greenfield Global
Boucherville, Quebec
Full-time
Greenfield is looking for a Customer Service Representative to join our growing team.
Added 1 month ago
Customer Service Representative - Precision Parcel and Package Deliveries (Dorval)
Challenger Motor Freight Inc.
Dorval, QC
$50,000 CAD / year
Full-time
Added 1 month ago
Bilingual Call Centre Agent
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Added 8 days ago
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude-sports.com
Montreal, QC
Full-time

CAE

Customer Service Representative-EN

Montreal, QC, Canada

Job type: Full-time
Apply by: Sep 25, 2026
Experience: Minimum 2 years of work experience
Posting language: English
Posted: Aug 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first point of contact for customers, ensuring a positive client experience while supporting administrative, registration, and operational activities.

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule.

Key Responsibilities Include

Provide exceptional customer service to internal and external customers.
Greet customers and visitors and manage front desk reception activities.
Operate and monitor the main telephone switchboard.
Manage customer check-in processes and verify required documentation.
Review, scan, and maintain regulatory and customer documentation.
Prepare, issue, and manage security badges and access credentials.
Support customer registrations within the Pelesys learning management system.
Verify course enrollments and coordinate with Account Executives to ensure customers are registered in the appropriate training programs.
Monitor and action customer inquiries received through the Client Services inbox.
Conduct customer outreach and follow-up communications in advance of scheduled training.
Process training payments and perform daily monitoring of COD (Cash on Delivery) activities.
Generate statistical and operational reports as required.
Assist with customer lounge services.
Support exam invigilation activities as required.
Prioritize and coordinate multiple customer requests in a fast-paced environment with frequent interruptions.
Work independently while collaborating with internal departments to ensure efficient customer service delivery.
Perform other related customer service and administrative duties as assigned.

Minimum Qualifications

Minimum 2 years of work experience
CEGEP DEC or equivalent education.
Bilingual in English and French, with strong verbal and written communication skills.
Intermediate proficiency with Microsoft Office applications, including Excel.
Strong attention to detail and accuracy when handling documentation and customer information.
Ability to manage multiple priorities and customer interactions simultaneously.
Demonstrated organizational skills and ability to work effectively with frequent interruptions.
Ability to work independently and exercise sound judgment when prioritizing tasks.
Eligibility to obtain and maintain Controlled Goods Program requirements, if applicable.

Preferred Qualifications

Minimum 2 years of relevant work experience in customer service, reception, administration, hospitality, or a related field.
Administrative or office administration education.
Experience working in an aviation, flight training, or aviation operations environment.
Additional language skills beyond English and French.
Experience in hotel, hospitality, concierge, or high-volume reception environments.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Dynamic and collaborative team environment.
Stimulating work environment.
Culture where initiative is recognized and valued.
Opportunity to contribute to a variety of projects within a multidisciplinary team.
Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email [email protected] if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Apply About employer

More about this job

Responsibilities

Provide professional front desk and client support services within a flight training environment, serving as the first point of contact for customers. Manage administrative tasks including registrations, documentation review, security credentials, and payment processing.

Requirements

Requires a minimum of 2 years of work experience and a CEGEP DEC or equivalent education. Candidates must be bilingual in English and French with intermediate proficiency in Microsoft Office.

Skills

Customer Service
Front Desk Reception
Administrative Support
Microsoft Office
Excel
Bilingual Communication
Documentation Management
Pelesys LMS
Payment Processing
Report Generation
Exam Invigilation
Organizational Skills
Time Management
Client Relations
Switchboard Operation
Security Badge Management

Benefits

Dynamic and collaborative team environment
Stimulating work environment
Culture where initiative is recognized and valued
Opportunity to contribute to a variety of projects
Attractive employee benefits

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Flight Training
Customer Service
Reception
Pelesys
LMS
Microsoft Excel
Bilingual
Controlled Goods Program
Administrative Support
Hospitality
Client Services
Documentation
Security Badges
Aviation Operations

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