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Added 10 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Role: This is an opportunity to shape how HR works and how people experience HR at IGM. As AVP, HR Services Delivery and Technology, you will help turn our future-state service model…
Added 10 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 10 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 25 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…ensure delivery of high-quality security services and a smooth customer…
Added 25 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Expérience antérieure comme opérateur de transbordement idéal
Added 25 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 25 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…Additionally maintaining a high level of guest and employee experience. They will work in cooperation with the Assistant Manager to ensure that the training content and standard operating…
Added 25 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions accurately,…
Added 25 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
C
Temporary Cashier
Coach
Toronto, ON
- Part-time
The Cashier plays a key role in delivering exceptional customer experience at Coach. This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy…
Added 25 mins ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
…or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the…
Added 25 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
Added 25 mins ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 25 mins ago
FC
Operations Supervisor
FedEx Canada
Squamish, BC
- Part-time
…Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort…
Added 25 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
…support structures and ensuring brand consistency across all customer-facing platforms. In addition, this role drives continuous innovation by operationalizing new programs, testing and…
Added 25 mins ago
EC
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Minimum of 1-2 years of experience in customer relations, case management or a related field.
Added 25 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
…requires a solid combined technical and managerial foundation to lead the engineering effort on the Bid/Project to ensure the solutions endorsed by the PDA (Project Design Authority)…
Added 25 mins ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
…cross-functional teams on positioning, launch strategy, and early customer acquisition. Use post-launch insights to refine the experience and build toward repeatable…

CAE

Global Program Lead – Bombardier/Challenger-EN

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

This role serves as the technical authority for assigned aircraft program(s), ensuring the technical accuracy, integrity, standardization, and overall direction of fleet training content across the global training network.

Program Operations and OEM Interface

Lead global standardization for assigned aircraft program(s), ensuring technical accuracy and consistency across training centers through regular reviews, updates, and fleet standardization meetings.
Serve as the technical authority for assigned aircraft program(s), with accountability for the technical accuracy, integrity, and direction of fleet training content in coordination with the OEM Liaison.
Support OEM standardization, operational evaluations, and aircraft development activities that affect training.
Coordinate program updates, changes, and additions in alignment with global standards.
Partner with Training Managers and Lead Instructors to maintain consistent training delivery across the global network.

Training Ownership, Standards and Change Management

Provide technical leadership for fleet curricula, courseware, and examination databases.
Validate and maintain courseware, curricula, and examination databases.
Review and assess regulatory and OEM publications, including Airworthiness Directives (ADs), Service Bulletins (SBs), and Training Bulletins, to determine their impact on training.
Assess training requests, regulatory requirements, OEM inputs, and operational changes to inform courseware updates and fleet training revisions.
Ensure current, approved training content is consistently deployed across the network.
Assess changes to training devices, including simulators, VSIMs, avionics labs, POAs, and ground training devices, and determine the associated training impacts.
Support readiness for new or revised training programs in partnership with Training Managers and Local Heads of Training.
Drive continuous improvement in training based on customer feedback, instructor input, and performance data.

Fleet Standardization and Instructor Enablement

Lead quarterly fleet standardization meetings with Training Managers and Lead Instructors.
Communicate standardization decisions, outcomes, and technical guidance to instructors across the network.
Support instructor readiness through briefings, awareness sessions, job aids, and standardization materials.
Maintain aircraft currency, as required, to support technical credibility and relevance.
Support compliance with established instructor standards.

Customer and Stakeholder Engagement

Engage with OEMs, regulatory agencies, customers, and internal stakeholders to maintain compliance, support continuous improvement, and anticipate future training needs.
Monitor and respond to customer feedback and satisfaction data for assigned fleet(s).
Build and maintain relationships with customer flight operations and training organizations.
Represent the organization professionally with customers, OEMs, and regulators.

Continuous Improvement and Modern Ways of Working

Simplify and optimize GPL workflows, information flow, and decision-making.
Demonstrate a continuous-learning mindset and openness to new approaches.
Apply digital tools, data, automation, and AI-enabled capabilities to improve analysis, standardization, and operational efficiency.

Minimum Qualifications

10 to 15 years of experience in aircraft program training and/or operations.
5 to 7 years of experience as a subject matter expert or instructor with global standardization responsibilities.
Holds or has previously held an FAA Airline Transport Pilot (ATP) certificate or ICAO Airline Transport Pilot Licence (ATPL).
Demonstrated technical expertise in assigned aircraft type(s), including the ability to provide technical leadership and direction for globally standardized training programs.
Deep knowledge of aircraft systems and demonstrated ability to assess the training impact of aircraft, operational, regulatory, or technical changes.
Experience supporting global standardization of curricula, checks, and examinations.
Ability to communicate technical information clearly and concisely and provide effective instructor guidance and coaching.
Ability to manage relationships and collaborate effectively with OEMs, regulators, customers, and internal stakeholders.
Strong attention to detail, organizational discipline, and accountability.

Preferred Qualifications

Bachelor’s degree in Aviation, Aerospace, Engineering, or a related field.
Instructor or OEM technical training.
Knowledge of applicable FAA, EASA, and/or CAA regulatory requirements.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

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Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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More about this job

Responsibilities

Serve as the technical authority for assigned aircraft programs, maintaining accurate, standardized curricula, courseware, examinations, and training delivery across the global network. Lead fleet standardization and instructor enablement, assess regulatory, OEM, operational, and equipment changes, and collaborate with customers and stakeholders to improve training.

Requirements

Requires 10–15 years of aircraft program training or operations experience, 5–7 years as a subject matter expert or instructor with global standardization responsibilities, and a current or former FAA ATP certificate or ICAO ATPL. Candidates need deep expertise in assigned aircraft types, experience standardizing training and assessing technical changes, and strong communication and stakeholder-management skills; a related bachelor’s degree and instructor or OEM technical training are preferred.

Skills

Aircraft Program Training
Aircraft Systems Expertise
Global Training Standardization
Curriculum and Courseware Management
Regulatory Compliance
OEM Coordination
Instructor Guidance and Coaching
Training Impact Assessment
Fleet Standardization
Customer Engagement
Continuous Improvement
Digital Tools and Automation
Data Analysis
Technical Communication
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Bombardier
Challenger
Aircraft Program Training
Fleet Training
Global Standardization
Aircraft Systems
Curricula
Courseware
Examination Databases
FAA ATP
ICAO ATPL
OEM
Airworthiness Directives
Service Bulletins
Training Bulletins
FAA
EASA
CAA
Simulators
VSIMs
Avionics Labs
Ground Training Devices
Regulatory Compliance
Instructor Standards
Training Impact Assessment
Change Management
Digital Tools
Automation
Artificial Intelligence
Customer Feedback

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