Customer service jobs in Canada

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Added 2 months ago
Customer Service Representative
Airboss
Kitchener, ON
As the Customer Service Representative, you will be supporting our customers as our first point of contact.
Added 2 months ago
AI
Customer Service Representative - Contemporary Coachwork South
AutoCanada Inc.
Calgary, AB
- Up to $21 CAD / hour
- Full-time
Exceptional customer service and problem-solving skills
Added 2 months ago
C
Customer Service Representative
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Fort McMurray, AB
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 2 months ago
LM
Customer Service Associate (Seasonal Part-Time)
La Maison Simons
Toronto, ON · Yorkdale Shopping Centre
- Part-time
Provide high-quality customer service to our clientele.
Added 2 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Lethbridge, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
CK
Part time Overnight Customer Service Representative
Circle K
Dartmouth, NS
- Part-time
Night shift premium
Added 2 months ago
Customer Service Representative
Cargill
Estevan, SK · Nesbitt, Mani
The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring…
Added 2 months ago
JI
Customer Service Associate
J.D. Irving, Limited
Gander, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 2 months ago
S
Customer Service Agent 2 - Brampton - Full Time - Perm - Bilingual
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence
Added 2 months ago
Lead Customer Service Representative
Circle K
Fredericton, NB
Night shift premium
Added 2 months ago
E
Customer Service Representative - Eurofins BioPharma Product Testing Toronto, Inc.
Eurofins
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Reporting directly to the Department Head, this position is responsible for fulfilling all customer service responsibilities to support the Biopharmaceutical Product Testing laboratory.…
Added 2 months ago
CK
Customer Service Representative
Circle K
Cap-Pelé, NB
- Temporary
Night shift premium
Added 2 months ago
GF
Customer Service Representative (Motivator) - Sackville Downsview Plaza
GoodLife Fitness
Lower Sackville, NS
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 months ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Winnipeg, MB
- Full-time
Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer…
Added 2 months ago
CK
Part Time Customer Service Representative
Circle K
St. John's, NL
- Part-time
Night shift premium
Added 2 months ago
S
Customer Service Agent 2- FT- Bilingual- Brampton
Serco
Brampton, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence
Added 2 months ago
EH
Customer Service Representative - Terrace
Enterprise Holdings
Terrace, BC
- $20.9 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 2 months ago
PA
Customer Service Representative, Halifax (YHZ) - Part Time
Porter Airlines Inc.
Goffs, NS
- Part-time
Dependability (must have a clear attendance record and reliable on time reporting for work) · Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays
Added 2 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
Customer Service Associate
La Maison Simons
Montreal, QC
Provide high-quality customer service to our clientele.
Added 2 months ago
QP
Customer Service Representative
QuadReal Property Group
Toronto, ON · Etobicoke
- Full-time
Provide outstanding customer service in person, over the phone, and by email.
Added 2 months ago
SM
Customer Support Representative
Stichting Mission on Wheels
Calgary, AB
- $50,000 to $55,000 CAD / year
…across Canada and the USA, and we're looking for a knowledgeable Customer Support Representative to join our team. Whether a customer has a question about an order, a logistics hiccup, or…
Added 2 months ago
NC
Bilingual Customer Support Representative (French and English) - Part-time
Ndax Canada Inc.
Remote, Canada
- Remote
Available full-time and have flexible schedules that meet business needs, including morning and evening shifts

CAE

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on cae.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years of work experience
Posting language: English
Posted: Aug 26, 2026

Original job description

Description

The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first point of contact for customers, ensuring a positive client experience while supporting administrative, registration, and operational activities.

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule.

Key responsibilities include:

Provide exceptional customer service to internal and external customers.
Greet customers and visitors and manage front desk reception activities.
Operate and monitor the main telephone switchboard.
Manage customer check-in processes and verify required documentation.
Review, scan, and maintain regulatory and customer documentation.
Prepare, issue, and manage security badges and access credentials.
Support customer registrations within the Pelesys learning management system.
Verify course enrollments and coordinate with Account Executives to ensure customers are registered in the appropriate training programs.
Monitor and action customer inquiries received through the Client Services inbox.
Conduct customer outreach and follow-up communications in advance of scheduled training.
Process training payments and perform daily monitoring of COD (Cash on Delivery) activities.
Generate statistical and operational reports as required.
Assist with customer lounge services.
Support exam invigilation activities as required.
Prioritize and coordinate multiple customer requests in a fast-paced environment with frequent interruptions.
Work independently while collaborating with internal departments to ensure efficient customer service delivery.
Perform other related customer service and administrative duties as assigned.

Minimum Qualifications

Minimum 2 years of work experience
CEGEP DEC or equivalent education.
Bilingual in English and French, with strong verbal and written communication skills.
Intermediate proficiency with Microsoft Office applications, including Excel.
Strong attention to detail and accuracy when handling documentation and customer information.
Ability to manage multiple priorities and customer interactions simultaneously.
Demonstrated organizational skills and ability to work effectively with frequent interruptions.
Ability to work independently and exercise sound judgment when prioritizing tasks.
Eligibility to obtain and maintain Controlled Goods Program requirements, if applicable.

Preferred Qualifications

Minimum 2 years of relevant work experience in customer service, reception, administration, hospitality, or a related field.
Administrative or office administration education.
Experience working in an aviation, flight training, or aviation operations environment.
Additional language skills beyond English and French.
Experience in hotel, hospitality, concierge, or high-volume reception environments.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Dynamic and collaborative team environment.
Stimulating work environment.
Culture where initiative is recognized and valued.
Opportunity to contribute to a variety of projects within a multidisciplinary team.
Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Apply on cae.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for clients, managing front desk reception, registration, and administrative tasks within a flight training environment. They are responsible for verifying documentation, processing payments, and coordinating with internal departments to ensure efficient service delivery.

Requirements

Candidates must have at least 2 years of relevant work experience and a CEGEP DEC or equivalent education. Proficiency in both English and French is required, along with intermediate skills in Microsoft Office applications.

Skills

Customer service
Reception
Administrative support
Telephone switchboard operation
Documentation management
Data entry
Microsoft Office
Excel
Communication
Attention to detail
Organizational skills
Problem solving
Time management
Registration
Reporting

Benefits

Dynamic and collaborative team environment
Stimulating work environment
Culture where initiative is recognized and valued
Opportunity to contribute to a variety of projects
Attractive employee benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Reception
Administration
Flight Training
Aviation
Pelesys
Learning Management System
Microsoft Office
Excel
Documentation
Security Badges
Registration
Reporting
Invigilation
Bilingual
Controlled Goods Program
Hospitality
Concierge
Operations

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Customer service jobs in Canada