Customer service representative jobs in Dorval, QC and nearby

Customer service representative jobs within 25 km of Dorval, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 171
Employers: 109

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 33%57 listings
On-site: 67%114 listings

Employers hiring include National Bank of Canada (7), BMO (6), CIBC (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Dorval, QC and nearby

Within 25 km

Email me new jobs Save this search

Added 1 month ago
BC
Customer Service Representative (Bilingual)
Bunzl Canada
Vaudreuil-Dorion, QC
- Full-time
Le ou la Représentant(e) du service à la clientèle aide les clients en les informant sur nos produits et services, en répondant à leurs questions, en prenant et en saisissant leurs…
Added 1 month ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 3 months ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 1 month ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
The Specialist- Customer Service – is responsible to follow customer backorder through the order flow process until order is allocated and shipped. The Specialist-Customer Service is…
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
Added 1 month ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 1 month ago
Customer Service - Customer Service Representative
Fastco
Vaudreuil-Dorion, QC
Fastco is looking for a detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional customer support by addressing…
Added 1 month ago
SE
Customer Service clerk - Parts
SMS Equipment Inc.
Laval, QC
- Full-time
Added 2 months ago
D
Customer Service Representative / Représentant(e) du service à la clientèle
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Customer Service Representative based in Montreal for a 6-month contract. This role will report directly to the AVP, Vacation Rental Business. The Customer Service…
Added 2 months ago
FP
Customer Service Representative
Fresh Prep Foods Inc
Montreal, QC
- $45,000 to $50,000 CAD / year
- Full-time
Added 2 months ago
R
Customer service associate lumber yard
RONA
Brossard, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 2 months ago
W
Customer Service Representative
WestGroupe
Montreal, QC
- Full-time
Added 2 months ago
C
Customer Service Representative-EN
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
C
Customer Service Representative
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
Customer Service Associate
La Maison Simons
Montreal, QC
Added 2 months ago
GC
Bilingual Customer Service Representative
Grainger Canada
Montreal, QC
- Full-time
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 2 months ago
A
Customer Service Representative
Allredi
Laval, QC
- Full-time
The Customer Service Representative is responsible for responding to customer inquiries and ensuring all customer needs are met in a timely and professional manner. Typical inquiries…
Added 1 month ago
Bilingual Customer Service Representative
Grainger Businesses
Montreal, QC
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
Working with a fast-paced and energetic team, as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 3 months ago
CC
Customer Service Agent-Techniseal, Candiac QC
CRH Canada
Candiac, QC
- Full-time
Added 2 months ago
TL
Agent du service à la clientèle – Customer Service Agent
The Landline Co
Pointe-Claire, QC
- Up to $20 CAD / hour
- Part-time
Agent du service à la clientèle – YUL et Palais des congrès de Montréal 1001 Place Jean-Paul-Riopelle, Montréal (QC) H2Z 2A7, Canada
Added 3 months ago
AG
Customer Service Representative
ABC G
Montreal, QC
- Full-time
Reporting to the Ecommerce Specialist, the Customer Service Representative is responsible for supporting online B2B/ B2C sal
Added 3 months ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
TTEC
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 3 months ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
Percepta
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…

CAE

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years of work experience
Posting language: English
Posted: Aug 26, 2026

Original job description

Description

The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first point of contact for customers, ensuring a positive client experience while supporting administrative, registration, and operational activities.

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule.

Key responsibilities include:

Provide exceptional customer service to internal and external customers.
Greet customers and visitors and manage front desk reception activities.
Operate and monitor the main telephone switchboard.
Manage customer check-in processes and verify required documentation.
Review, scan, and maintain regulatory and customer documentation.
Prepare, issue, and manage security badges and access credentials.
Support customer registrations within the Pelesys learning management system.
Verify course enrollments and coordinate with Account Executives to ensure customers are registered in the appropriate training programs.
Monitor and action customer inquiries received through the Client Services inbox.
Conduct customer outreach and follow-up communications in advance of scheduled training.
Process training payments and perform daily monitoring of COD (Cash on Delivery) activities.
Generate statistical and operational reports as required.
Assist with customer lounge services.
Support exam invigilation activities as required.
Prioritize and coordinate multiple customer requests in a fast-paced environment with frequent interruptions.
Work independently while collaborating with internal departments to ensure efficient customer service delivery.
Perform other related customer service and administrative duties as assigned.

Minimum Qualifications

Minimum 2 years of work experience
CEGEP DEC or equivalent education.
Bilingual in English and French, with strong verbal and written communication skills.
Intermediate proficiency with Microsoft Office applications, including Excel.
Strong attention to detail and accuracy when handling documentation and customer information.
Ability to manage multiple priorities and customer interactions simultaneously.
Demonstrated organizational skills and ability to work effectively with frequent interruptions.
Ability to work independently and exercise sound judgment when prioritizing tasks.
Eligibility to obtain and maintain Controlled Goods Program requirements, if applicable.

Preferred Qualifications

Minimum 2 years of relevant work experience in customer service, reception, administration, hospitality, or a related field.
Administrative or office administration education.
Experience working in an aviation, flight training, or aviation operations environment.
Additional language skills beyond English and French.
Experience in hotel, hospitality, concierge, or high-volume reception environments.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Dynamic and collaborative team environment.
Stimulating work environment.
Culture where initiative is recognized and valued.
Opportunity to contribute to a variety of projects within a multidisciplinary team.
Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for clients, managing front desk reception, registration, and administrative tasks within a flight training environment. They are responsible for verifying documentation, processing payments, and coordinating with internal departments to ensure efficient service delivery.

Requirements

Candidates must have at least 2 years of relevant work experience and a CEGEP DEC or equivalent education. Proficiency in both English and French is required, along with intermediate skills in Microsoft Office applications.

Skills

Customer service
Reception
Administrative support
Telephone switchboard operation
Documentation management
Data entry
Microsoft Office
Excel
Communication
Attention to detail
Organizational skills
Problem solving
Time management
Registration
Reporting

Benefits

Dynamic and collaborative team environment
Stimulating work environment
Culture where initiative is recognized and valued
Opportunity to contribute to a variety of projects
Attractive employee benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Reception
Administration
Flight Training
Aviation
Pelesys
Learning Management System
Microsoft Office
Excel
Documentation
Security Badges
Registration
Reporting
Invigilation
Bilingual
Controlled Goods Program
Hospitality
Concierge
Operations

Report this job