Customer service representative jobs in Terrebonne, QC and nearby

Within 25 km

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Added 1 month ago
SG
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotia Global Asset Management
Montreal, QC
- Full-time
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotiabank
Montreal, QC
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
AT
Call Center Agent
Air Transat
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 1 month ago
A
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude-sports.com
Montreal, QC
- Full-time
As a Contractual Customer Experience Agent for a period of approximately 4-months, you will be called upon to provide courteous service and advice to our customers via chat, email or…
Added 1 month ago
GD
Customer Service Representative - Contract
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Contract
Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around…
Added 1 month ago
MW
Bilingual Customer Service Representative
Metro Wallcoverings
Montreal, QC
- $50,000 to $55,000 CAD / year
- Full-time
Offer excellent customer service while answering all emails / calls from clients
Added 1 month ago
KI
Customer service representative- Sales Operations
Kruger Inc.
Montreal, QC
- Full-time
The Customer Service Representative (CSR) is responsible for processing orders and subsequent follow up with customers. The incumbent acts in a proactive manner to ensure prompt service and…
Added 1 month ago
Customer Service Representative
Metso
Montreal, QC
We are seeking a Customer Service Representative (Quote and Order Management Specialist) to join our Customer Service team. You will be responsible for managing the full quote-to-cash…
Added 1 month ago
Bilingual Customer Service Agent
SPI Santé Sécurité / SPI Health and Safety
Blainville, QC
Ensure customer satisfaction and offer professional customer service.
Added 1 month ago
BB
Bilingual Customer Service Representative
Beyond Bilingual Inc.
Laval, QC
- Contract
Participates with Customer Service Team to maintain call service standards
Added 1 month ago
G
Customer Service Representative
GreenShield
Montreal, QC
- $57,934 to $61,902 CAD / year
- Full-time
At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that…
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 1 month ago
SE
Customer Service clerk - Parts
SMS Equipment Inc.
Laval, QC
- Full-time
Day Shift: 5x2
Added 2 months ago
D
Customer Service Representative / Représentant(e) du service à la clientèle
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Customer Service Representative based in Montreal for a 6-month contract. This role will report directly to the AVP, Vacation Rental Business. The Customer Service…
Added 2 months ago
FP
Customer Service Representative
Fresh Prep Foods Inc
Montreal, QC
- $45,000 to $50,000 CAD / year
- Full-time
Master Zendesk, our customer service platform.
Added 2 months ago
W
Customer Service Representative
WestGroupe
Montreal, QC
- Full-time
As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships of trust with the customer and…
Added 2 months ago
C
Customer Service Representative-EN
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
S
Customer Service Agent (full-time)
SAIL
Terrebonne, QC
- Full-time
As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values:
Added 2 months ago
C
Customer Service Representative
CAE
Montreal, QC
- Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Added 2 months ago
Customer Service Associate
La Maison Simons
Montreal, QC
Provide high-quality customer service to our clientele.
Added 2 months ago
GC
Bilingual Customer Service Representative
Grainger Canada
Montreal, QC
- Full-time
We’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience on October 26, 2026.
Added 2 months ago
A
Customer Service Representative
Allredi
Laval, QC
- Full-time
The Customer Service Representative is responsible for responding to customer inquiries and ensuring all customer needs are met in a timely and professional manner. Typical inquiries…

CAE

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on cae.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years of work experience
Posting language: English
Posted: Aug 26, 2026

Original job description

Description

The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first point of contact for customers, ensuring a positive client experience while supporting administrative, registration, and operational activities.

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule.

Key responsibilities include:

Provide exceptional customer service to internal and external customers.
Greet customers and visitors and manage front desk reception activities.
Operate and monitor the main telephone switchboard.
Manage customer check-in processes and verify required documentation.
Review, scan, and maintain regulatory and customer documentation.
Prepare, issue, and manage security badges and access credentials.
Support customer registrations within the Pelesys learning management system.
Verify course enrollments and coordinate with Account Executives to ensure customers are registered in the appropriate training programs.
Monitor and action customer inquiries received through the Client Services inbox.
Conduct customer outreach and follow-up communications in advance of scheduled training.
Process training payments and perform daily monitoring of COD (Cash on Delivery) activities.
Generate statistical and operational reports as required.
Assist with customer lounge services.
Support exam invigilation activities as required.
Prioritize and coordinate multiple customer requests in a fast-paced environment with frequent interruptions.
Work independently while collaborating with internal departments to ensure efficient customer service delivery.
Perform other related customer service and administrative duties as assigned.

Minimum Qualifications

Minimum 2 years of work experience
CEGEP DEC or equivalent education.
Bilingual in English and French, with strong verbal and written communication skills.
Intermediate proficiency with Microsoft Office applications, including Excel.
Strong attention to detail and accuracy when handling documentation and customer information.
Ability to manage multiple priorities and customer interactions simultaneously.
Demonstrated organizational skills and ability to work effectively with frequent interruptions.
Ability to work independently and exercise sound judgment when prioritizing tasks.
Eligibility to obtain and maintain Controlled Goods Program requirements, if applicable.

Preferred Qualifications

Minimum 2 years of relevant work experience in customer service, reception, administration, hospitality, or a related field.
Administrative or office administration education.
Experience working in an aviation, flight training, or aviation operations environment.
Additional language skills beyond English and French.
Experience in hotel, hospitality, concierge, or high-volume reception environments.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Dynamic and collaborative team environment.
Stimulating work environment.
Culture where initiative is recognized and valued.
Opportunity to contribute to a variety of projects within a multidisciplinary team.
Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available - contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Apply on cae.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for clients, managing front desk reception, registration, and administrative tasks within a flight training environment. They are responsible for verifying documentation, processing payments, and coordinating with internal departments to ensure efficient service delivery.

Requirements

Candidates must have at least 2 years of relevant work experience and a CEGEP DEC or equivalent education. Proficiency in both English and French is required, along with intermediate skills in Microsoft Office applications.

Skills

Customer service
Reception
Administrative support
Telephone switchboard operation
Documentation management
Data entry
Microsoft Office
Excel
Communication
Attention to detail
Organizational skills
Problem solving
Time management
Registration
Reporting

Benefits

Dynamic and collaborative team environment
Stimulating work environment
Culture where initiative is recognized and valued
Opportunity to contribute to a variety of projects
Attractive employee benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Reception
Administration
Flight Training
Aviation
Pelesys
Learning Management System
Microsoft Office
Excel
Documentation
Security Badges
Registration
Reporting
Invigilation
Bilingual
Controlled Goods Program
Hospitality
Concierge
Operations

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