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Added 2 months ago
R
Stage - Hiver 2027 - Membre Equipe Seal Team de Transmission / Internship - Winter 2027 - Member of the Seal Team Transmission Team
RTX
Longueuil, QC
- Full-time
Added 2 months ago
R
Stage - Hiver 2027 - Ingénierie : outils d'intégrité des produits et amélioration des processus / Internship - Winter 2027 - Engineering Product Integrity tools and process improvements
RTX
Longueuil, QC
- Full-time
Added 2 months ago
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Senior Civil Engineer
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Senior Site Civil Engineer to join the growing Site-Civil team with Building Engineering Services (BES) group in Canada. Senior Site Civil Engineer serves as a key…
Added 2 months ago
B
Mechanical Engineer Advanced Concepts
BRP
Valcourt, QC
- Full-time
Contribute to shaping the vision that drives the development of new types of innovative products
Added 2 months ago
B
Embedded Software Engineer
BRP
Valcourt, QC
- Full-time
As an Embedded Software Engineer within the Engineering team, you will contribute to the development of strategic electronic systems for BRP's next generation of recreational vehicles. You…
Added 2 months ago
A
Senior Mechanical Engineer
AECOM
Burnaby, BC
- $110,000 to $145,000 CAD / year
- Full-time
AECOM Buildings + Places, is seeking a motivated and skilled Senior Mechanical Engineer to help lead buildings projects (commercial, institutional, light industrial facilities). This…
Added 2 months ago
KC
Senior Geotechnical Engineer – Tailings
Klohn Crippen Berger
Sudbury, ON · Toronto, ON · ON · Ontario, Canada · Greater Sudbury, Canada
- Full-time
Klohn Crippen Berger Ltd. (KCB) seeking a Senior Geotechnical Engineer to join our Mining Environmental Group in either our Sudbury or Toronto office. This role will support and lead…
Added 2 months ago
JI
Engineer, Product Safety
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Assess engineering changes and identify potential safety, environmental, and project impacts.
Added 2 months ago
C
Senior Software Engineer, AI
Calabrio
Remote, Canada
- Remote
Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer…
Added 2 months ago
TS
Electrical Engineering Project Lead
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Electrical Engineer | Electrical Project Lead | EIT | Electrical Designer | Building Systems Engineer
Added 2 months ago
C
Building Operator
CBRE
Toronto, ON
- Full-time
…best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream…
Added 3 months ago
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Principal NPI Product Engineer
Semtech
Burlington, ON
- Full-time
…and talented engineers takes full ownership of new product development - driving each program from conception through end-of-life with a commitment to flawless execution. Working closely…
Added 2 months ago
WI
Senior Geotechnical Engineer (Geohazards)
WSP in Canada
Edmonton, AB
- Full-time
Manage projects through all phases of delivery while supporting business development, client relationships, safety, quality, budget management, and project success.
Added 2 months ago
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Civil Substation Lead Engineer
CIMA+
Edmonton, AB
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 2 months ago
WI
Principal Geotechnical Engineer (Geohazards)
WSP in Canada
Edmonton, AB
- Full-time
As a Principal Geotechnical Engineer working in our Geohazards Practice within the overall Ground Engineering team in Calgary or Edmonton, you will play a key role in assessing a variety of…
Added 2 months ago
WI
Senior Geotechnical Engineer (Geohazards)
WSP in Canada
Calgary, AB
- Full-time
Manage projects through all phases of delivery while supporting business development, client relationships, safety, quality, budget management, and project success.
Added 2 months ago
WI
Principal Geotechnical Engineer (Geohazards)
WSP in Canada
Calgary, AB
- Full-time
As a Principal Geotechnical Engineer working in our Geohazards Practice within the overall Ground Engineering team in Calgary or Edmonton, you will play a key role in assessing a variety of…
Added 2 months ago
C
Senior Electrical Distribution Engineer - Candidate Pool
CIMA+
Vancouver, BC
- $131,200 to $180,400 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 2 months ago
C
Civil Substation Lead Engineer
CIMA+
Calgary, AB
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 2 months ago
C
Civil Substation Lead Engineer
CIMA+
Vancouver, BC
- $142,720 to $192,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 2 months ago
BC
Senior Civil Engineer Calgary, AB
BBA Consultants
Calgary, AB
- Full-time
We’re seeking a Senior Civil Engineer to join our team in Calgary, AB and contribute to delivering multidisciplinary engineering projects in the power and mining sectors. You’ll play a key…
Added 2 months ago
C
Intermediate Electrical Engineer
CIMA+
Grande Prairie, AB
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 2 months ago
MM
Senior Product Engineer
Modine Manufacturing Company
Calgary, AB
- Full-time
The Senior Product Engineer reports to the Engineering Supervisor and is located at the Calgary, AB facility. She/he works within the Engineering Department to lead the design of assigned…
Added 2 months ago
OM
Sr. Engineer, Design/Contract Standards
Ontario Ministry of Transportation/ Ministère des Transports de l’Ontario
ON · Ontario, Canada
- $98,822 to $136,106 CAD / year
- Part-time
…transportation, landscape architecture, value engineering, standards development, and digital modernization. Staff collaborate with internal and external stakeholders, municipalities,…
Added 2 months ago
In Service Project Engineer
Capgemini
Montreal, QC
This role involves the development and application of engineering practice and knowledge in defining, implementing, operating and improving the manufacturing engineering processes (line…

Calabrio

Senior Software Engineer, AI

Remote, Canada

Remote

Starting rate of pay for this salaried position is targeted at 100,000 CAD.

Apply About employer

Applications open in a new tab.

Job details

Pay: Starting rate of pay for this salaried position is targeted at 100,000 CAD.
Workplace: Remote
Education: Bachelor’s degree
Experience: 5+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production.
Posting language: English
Posted: Aug 26, 2026

Original job description

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are the trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer experience supported by trusted, and resilient business solutions. As an AI Software Engineer, you will design, build, deploy, and optimize AI-powered products and platforms, with a strong focus on LLM applications, agentic AI systems, applied machine learning, backend engineering, data pipelines, evaluation, and production operations. You will turn AI capabilities into reliable business solutions that are scalable, measurable, secure, and maintainable.

This role is ideal for someone who can move beyond experimentation and deliver production-grade AI systems, including autonomous and semi-autonomous AI agents that can reason, plan, use tools, retrieve knowledge, and take actions safely within defined business workflows. Calabrio-Verint has embarked journey and is truly committed to establishing a value fabric that transforms its customer, employee, and stakeholder experiences through seamless integrated, agile, data-driven, and secure Digital Services. Such an endeavor requires leaders passionate about customer experience and committed to consistently delivering value while focusing on digital services with inherent trust and resilience.

What you'll be doing:

Design AI systems
- Build end-to-end AI solutions using machine learning, deep learning, NLP, and generative AI technologies.

Develop LLM-powered applications
- Create applications using foundation models, prompt engineering, retrieval-augmented generation, structured outputs, function/tool calling, and agent workflows.
Build agentic AI solutions
- Design and implement AI agents that can plan, reason through multi-step tasks, interact with external tools and APIs, retrieve relevant context, and execute actions within controlled business processes.
Develop multi-agent and orchestration workflows
- Create orchestrated AI systems where multiple agents or components collaborate to solve complex tasks, with clear control flow, observability, and fallback handling.
Productionize models and AI agents
- Deploy, monitor, and maintain AI/ML models and agentic systems in production environments with strong reliability, performance, and safety standards.
Build data and inference pipelines
- Develop pipelines for ingestion, preprocessing, vector search, model inference, agent memory/context management.
Improve quality and evaluation
- Define offline and online evaluation frameworks for model quality, latency, safety, task completion, agent reliability, and business outcomes.
Optimize performance and cost
- Improve model selection, prompt efficiency, agent orchestration, latency, throughput, caching, token usage, and serving efficiency.
Ensure governance and safety
- Apply best practices for security, privacy, responsible AI, model risk controls, guardrails, agent permissions, compliance, and human-in-the-loop review where needed.

We're looking for:

Problem solver - devise and implement advanced NLP algorithms and LLM models to address intricate challenges in Conversation Intelligence analytics.

Strong team player – works with internal and external stakeholders to solve problems and actively incorporate input from various sources.

Excellent communication skills and collaborative working style.

Ability to think “out of the box”, strong critical thinking and analytical skills.

Bachelor’s degree in Computer Science, Engineering, or a related field required. Master’s degree preferred.
5+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production.
Hands-on experience building applications with LLMs, prompt engineering, retrieval-augmented generation, structured outputs, and model evaluation.
Experience with frameworks or platforms for LLM and agent orchestration, such as LangChain, LangGraph, Strands AI, or equivalent architectures.
Experience designing or building AI agents that use planning, memory, tool calling, workflow orchestration, agent-to-agent and external system integration to complete multi-step tasks.
Strong experience with Python and backend frameworks such as Flask or Django for building production APIs and AI services.
Strong understanding of machine learning fundamentals and practical experience with NLP tasks such as text classification, NER, clustering, topic modeling, semantic search, and conversational AI.
Experience with fine-tuning LLMs and transformer-based models such as BERT, RoBERTa, ALBERT, and a solid understanding of tokenizers, embeddings, pre-trained models, and adaptation techniques.
Experience with SQL and NoSQL databases, vector databases or embedding stores, and data pipelines for AI applications.
Experience with model serving, observability, evaluation, error analysis, prompt/version management, and monitoring of AI systems in production.
Familiarity with Linux systems and standard software engineering practices including testing, CI/CD, APIs, and version control.

Nice to have:

Experience with AWS, Azure, or GCP

Experience with Docker and Kubernetes

Experience with ETL and Data Engineering projects

Experience with PostgreSQL, Snowflake, or MongoDB

Experience with Kubeflow, or Airflow

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

Global team recognized for their passion and innovation

Innovative product culture and project exposure

Training and development from industry-leading experts

Cutting edge benefit programs that include: medical and dental insurance, disability and life insurance, flexible PTO, paid holidays and parental leave, and more

We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at 100,000 CAD.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

Apply About employer

More about this job

Responsibilities

You will design, build, and deploy AI-powered products and platforms with a focus on LLM applications and agentic AI systems. This role involves creating scalable data pipelines, optimizing model performance, and ensuring production-grade reliability and safety for AI solutions.

Requirements

Candidates must have at least 5 years of experience in training, deploying, and monitoring machine learning models in production environments. A bachelor's degree in Computer Science or a related field is required, along with strong proficiency in Python and LLM orchestration frameworks.

Skills

Python
LLM
Machine learning
NLP
Generative AI
Agentic AI
Prompt engineering
Retrieval-augmented generation
LangChain
LangGraph
Backend engineering
Data pipelines
SQL
NoSQL
Vector databases
Cloud platforms

Benefits

Medical insurance
Dental insurance
Disability insurance
Life insurance
Flexible PTO
Paid holidays
Parental leave

Remote locations

Ontario, Canada

Remote locations (standardized)

Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Software Engineering
LLM
Machine Learning
Deep Learning
NLP
Generative AI
Agentic AI
Python
Flask
Django
LangChain
LangGraph
Vector Search
Data Pipelines
Cloud Computing
AWS
Azure
GCP
Docker
Kubernetes
SQL
NoSQL
PostgreSQL
Snowflake
MongoDB
Kubeflow
Airflow
CI/CD
Digital Transformation

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