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Added 1 month ago
Q
DSP Application Engineer, Staff
Qualcomm
Ottawa, ON
- Full-time
…a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems,…
Added 1 month ago
I
Sr. Staff Developer, Architecture
iQmetrix
Regina, SK
- Full-time
We are hiring a Principal Engineer, Architecture. This is a senior individual contributor role for someone who is still happiest with their hands on the keyboard, and who thinks in systems…
Added 1 month ago
MS
Senior Enterprise Software Developer
Motorola Solutions
Vancouver, BC
- Full-time
The MSI System Application Engineer team comprises both software and hardware experts responsible for delivering seamless, end-to-end technological solutions. As part of this team, the…
Added 1 month ago
RA
Senior Software Engineer, Cloud Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $108,200 to $143,430 CAD / year
- Full-time
- Remote
…clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through…
Added 1 month ago
Site Reliability Engineer
PayByPhone
Vancouver, BC
3+ years of experience in software development, delivery, or site reliability / operations for large, complex software systems spanning both legacy and modern stacks. Equivalent experience…
Added 1 month ago
TG
Technical Architect, Google
TMX Group
Toronto, ON
- Full-time
…operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product…
Added 1 month ago
ME
Analytics Engineer
MCDOUGALL ENERGY INC
Sault Ste. Marie, ON
- Full-time
McDougall Energy is seeking a detail-oriented and motivated Analytics Engineer to join our Business Analytics & Reporting team. Reporting to the Manager, Business Analytics and Reporting,…
Added 2 months ago
PR
Senior/Principal LLM & Evals Engineer
Perennial Resources International
Toronto, ON
- $160,000 to $180,000 USD / year
- Full-time
We are seeking an experienced GenAI engineer with deep expertise in LLM evaluation, production-grade AI systems, and financial services. The successful candidate will design and improve…
Added 2 months ago
E
Sr. Software Engineer, Data Platform
Enurgen
Remote, Canada
- $155,000 to $180,000 CAD / year
- Full-time
- Remote
5+ years (Senior) building production software, ideally data-intensive systems
Added 2 months ago
V
Quality Engineer / Ingénieur(e) qualité
Vention
Montreal, QC
- Full-time
We're looking for an Electrical Engineer early in their career who wants to own the electrical, mechanical, safety, and firmware quality of Vention's most complex, high-value products -…
Added 1 month ago
SF
AI Native Quality Engineer
Safe Fleet
Coquitlam, BC
- Full-time
…AI-assisted implementation. We're looking for an AI-Native Quality Engineer to bridge traditional test automation with this shift: building agents that generate automation, not just writing…
Added 1 month ago
ME
Team Lead - Vehicle Interface, Telematics
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Barrie, ON · Collingwood, ON · North Bay, ON · Owen Sound, ON · Sudbury, ON
- $105,000 to $130,000 CAD / year
- Full-time
Oversee and directly contribute to the proper installation of Telematics hardware on MacLean vehicles, ensuring correct integration with vehicle systems.
Added 1 month ago
ME
Data Engineer
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Barrie, ON · Collingwood, ON · North Bay, ON · Sudbury, ON
- $70,000 to $120,000 CAD / year
- Full-time
We’re seeking a Data Engineer to join a new Data team building the pipelines and datasets that turn telematics and operational data from MacLean’s vehicles into trusted analytics and…
Added 2 months ago
C
Administrateur(trice) cloud/DevOps
CGI
Montreal, QC
- Full-time
…focus on automation, infrastructure as code, CI/CD pipeline integration, monitoring, and system reliability, you will work with client and internal teams to build and support efficient…
Added 2 months ago
C
Senior Java Developer
CGI
Toronto, ON
- Full-time
…build High Value Payments with us! We are looking for a Senior Software Engineer to work on a broad range of…
Added 2 months ago
PG
AI Engineer
Pinpoint Global Communications
Canada
- Full-time
…certified, and audit-ready. We're part of the Valsoft Edelweiss Software Group - a large-scale portfolio of vertical market B2B SaaS companies - and we operate with a startup mindset: high…
Added 1 month ago
V
Full Stack Engineer
Vantage
Remote, Canada
- $115,000 to $145,000 CAD / year
- Full-time
- Remote
Vantage is looking for its next Full Stack Engineer to join our Product Development Team. As a Full Stack Engineer, you’ll work across the stack to build and maintain performant, scalable…
Added 1 month ago
V
Systems Engineer
VueReal
Waterloo, ON
- Full-time
In this role you own system level integration, bringing mechanical, electrical, optical, embedded, and application software together into working products. You will lead bring up of new…
Added 2 months ago
Software Test Manager II
EnerSys Delaware Inc.
Burnaby, BC
Ability to debug across hardware, embedded software, networks, and distributed systems
Added 1 month ago
Senior Software Engineer (Oracle Fusion)
EBizCharge
Canada
…payment gateways, banks, financial institutions, and third-party systems using Oracle Integration Cloud (OIC), REST/SOAP APIs, FBDI, ADFDI, and other Oracle integration…
Added 1 month ago
M
Forward Deployed Engineering, US Oncology
McKesson
Mississauga, ON
- Full-time
The US Oncology Network is seeking a Lead Forward Deployed Engineer (FDE) to partner directly with business and operational teams to turn complex, high-value problems into validated…
Added 2 months ago
C
Senior Software Engineer, AI
Calabrio
Canada
- Full-time
Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer…
Added 2 months ago
S
Quality Assurance Automation Engineer
Synechron
Calgary, AB
- $85,000 to $90,000 CAD / year
- Full-time
We are seeking a highly skilled and adaptable Senior QA Automation Engineer (SDET) to join our dynamic, global QA team. The ideal candidate thrives in fast-paced, ever-evolving environments…
Added 6 months ago
M
Satellite Flight Software (FSW) Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Satellite Flight Software System Engineer to support and/or lead the definition of a variety of embedded flight software applications from the architecture, the system…
Added 1 month ago
C
Software Development Co-op
commonsku
Remote, Canada
- $3,500 to $4,800 CAD / month
- Full-time
- Remote
🌟 Ready to kick off your career and build software that powers a $26B industry?

Calabrio

Senior Software Engineer, AI

Canada

Starting rate of pay for this salaried position is targeted at 95,000 CAD · Full-time

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Job details

Pay: Starting rate of pay for this salaried position is targeted at 95,000 CAD
Job type: Full-time
Education: Bachelor’s degree
Experience: 5+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production.
Posting language: English
Posted: Aug 26, 2026

Original job description

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are the trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer experience supported by trusted, and resilient business solutions. As an AI Software Engineer, you will design, build, deploy, and optimize AI-powered products and platforms, with a strong focus on LLM applications, agentic AI systems, applied machine learning, backend engineering, data pipelines, evaluation, and production operations. You will turn AI capabilities into reliable business solutions that are scalable, measurable, secure, and maintainable.

This role is ideal for someone who can move beyond experimentation and deliver production-grade AI systems, including autonomous and semi-autonomous AI agents that can reason, plan, use tools, retrieve knowledge, and take actions safely within defined business workflows. Calabrio-Verint has embarked journey and is truly committed to establishing a value fabric that transforms its customer, employee, and stakeholder experiences through seamless integrated, agile, data-driven, and secure Digital Services. Such an endeavor requires leaders passionate about customer experience and committed to consistently delivering value while focusing on digital services with inherent trust and resilience.

What you'll be doing:

Design AI systems

Build end-to-end AI solutions using machine learning, deep learning, NLP, and generative AI technologies.
Develop LLM-powered applications
- Create applications using foundation models, prompt engineering, retrieval-augmented generation, structured outputs, function/tool calling, and agent workflows.
Build agentic AI solutions
- Design and implement AI agents that can plan, reason through multi-step tasks, interact with external tools and APIs, retrieve relevant context, and execute actions within controlled business processes.
Develop multi-agent and orchestration workflows
- Create orchestrated AI systems where multiple agents or components collaborate to solve complex tasks, with clear control flow, observability, and fallback handling.
Productionize models and AI agents
- Deploy, monitor, and maintain AI/ML models and agentic systems in production environments with strong reliability, performance, and safety standards.
Build data and inference pipelines
- Develop pipelines for ingestion, preprocessing, vector search, model inference, agent memory/context management.
Improve quality and evaluation
- Define offline and online evaluation frameworks for model quality, latency, safety, task completion, agent reliability, and business outcomes.
Optimize performance and cost
- Improve model selection, prompt efficiency, agent orchestration, latency, throughput, caching, token usage, and serving efficiency.
Ensure governance and safety
- Apply best practices for security, privacy, responsible AI, model risk controls, guardrails, agent permissions, compliance, and human-in-the-loop review where needed.

We're looking for:

Problem solver - devise and implement advanced NLP algorithms and LLM models to address intricate challenges in Conversation Intelligence analytics
Strong team player - works with internal and external stakeholders to solve problems and actively incorporate input from various sources
Excellent communication skills and collaborative working style
Ability to think "out of the box", strong critical thinking and analytical skills

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field required. Master's degree preferred.
5+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production.
Hands-on experience building applications with LLMs, prompt engineering, retrieval-augmented generation, structured outputs, and model evaluation.
Experience with frameworks or platforms for LLM and agent orchestration, such as LangChain, LangGraph, Strands AI, or equivalent architectures.
Experience designing or building AI agents that use planning, memory, tool calling, workflow orchestration, agent-to-agent and external system integration to complete multi-step tasks.
Strong experience with Python and backend frameworks such as Flask or Django for building production APIs and AI services.
Strong understanding of machine learning fundamentals and practical experience with NLP tasks such as text classification, NER, clustering, topic modeling, semantic search, and conversational AI.
Experience with fine-tuning LLMs and transformer-based models such as BERT, RoBERTa, ALBERT, and a solid understanding of tokenizers, embeddings, pre-trained models, and adaptation techniques.
Experience with SQL and NoSQL databases, vector databases or embedding stores, and data pipelines for AI applications.
Experience with model serving, observability, evaluation, error analysis, prompt/version management, and monitoring of AI systems in production.
Familiarity with Linux systems and standard software engineering practices including testing, CI/CD, APIs, and version control.

Nice to have:

Experience with AWS, Azure, or GCP
Experience with Docker and Kubernetes
Experience with ETL and Data Engineering projects
Experience with PostgreSQL, Snowflake, or MongoDB
Experience with Kubeflow, or Airflow

Benefits

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio: 

Global team recognized for their passion and innovation 
Innovative product culture and project exposure 
Training and development from industry-leading experts 
Cutting edge benefit programs that include: medical and dental insurance, disability and life insurance, flexible PTO, paid holidays and parental leave, and more 
We offer market competitive pay and benefits based upon the candidate's skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at 95,000 CAD

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most...workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you'll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio's application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant's requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

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More about this job

Responsibilities

Design, build, and optimize production-grade AI systems and agentic AI solutions that can reason and plan within business workflows. Develop end-to-end AI pipelines, including data ingestion, model inference, and evaluation frameworks to ensure reliability and safety.

Requirements

Requires a Bachelor's degree in Computer Science or a related field and 5+ years of experience deploying machine learning models in production. Must have hands-on expertise with LLMs, Python, backend frameworks, and AI orchestration tools like LangChain.

Skills

LLM Applications
Agentic AI
Machine Learning
Natural Language Processing
Python
Prompt Engineering
Retrieval-Augmented Generation
LangChain
LangGraph
Backend Engineering
Vector Databases
Model Evaluation
CI/CD
API Development
Deep Learning
Orchestration Workflows

Benefits

Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Flexible PTO
Paid Holidays
Parental Leave
Training And Development

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
Generative AI
Agentic AI
Machine Learning
NLP
Python
Flask
Django
LangChain
LangGraph
RAG
BERT
RoBERTa
ALBERT
SQL
NoSQL
Vector Databases
AWS
Azure
GCP
Docker
Kubernetes
Kubeflow
Airflow
PostgreSQL
Snowflake
MongoDB
CI/CD
Conversation Intelligence

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