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CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…investment philosophy allow us to pursue complex opportunities and build enduring partnerships…
Added just now
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 15 mins ago
DF
Business Analyst II - Senior Pharmacy Operations
Decisive Farming by TELUS Agriculture
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the value of…
Added 16 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
Chartered Financial Analyst (CFA), Certified Scrum Master (CSM), or similar designation is considered an asset.
Added 31 mins ago
IF
Actuarial Analyst - 4 Month Co-Op/Internship (Winter 2027,Summer 2027 & Fall 2027)
Intact FC
Laval, QC · Montreal, QC · Quebec, QC · Saint-Hyacinthe, QC
- Full-time
…professionally through leading-edge learning platforms and build lasting connections across the organization. Above all, you’ll see just how exciting the working world can…
Added 1 hour ago
KC
Engagement Analyst (12 Month Contract)
KPMG Canada
Toronto, ON
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 2 hours ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
The hardest part of this role is judgment. Business stakeholders bring more ideas than the team can build, and they do not arrive labelled. Some are valuable, some only sound urgent, some…
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CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
B
Senior FP&A Analyst
Behavox
Montreal, QC
- Full-time
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 2 hours ago
DH
Business Intelligence Analyst
Designer Health Centers
Winnipeg, MB
- Full-time
We design and build high-performance, chassis-mounted mechanical sweepers trusted by municipalities, contractors, airports, and industrial operations for their fuel efficiency, reliability,…
Added 2 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
Chartered Financial Analyst (CFA), Certified Scrum Master (CSM), or similar designation is considered an asset.
Added 2 hours ago
K
Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.
Added 3 hours ago
Business Analyst - Halifax
Mariner
Halifax, NS
…solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and…
Added 3 hours ago
DF
Analyst/Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
Build relationships with colleagues across the Global Client Group and other internal departments, both locally and in our other global offices.
Added 4 hours ago
B
Senior FP&A Analyst
Behavox
Toronto, ON
- Full-time
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 4 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that…
Added 5 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
The Senior Finance Analyst role provides meaningful financial support to various teams within the CPB Operations, COO & Digital Transformation businesses.
Added 6 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 6 hours ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
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Article Analyst, Data Operations, Brampton, ON
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SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 7 hours ago
A
Identity Analyst
ATB
Edmonton, AB · Calgary, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 7 hours ago
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Analyst/Associate, Corporate Banking, Structuring and Execution Team
ATB
Calgary, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 8 hours ago
B
Financial Analyst, Engineering
Bombardier
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Calculated Hire

Automation Business Analyst/Project Manager

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Oct 31, 2026
Experience: Target Experience: 3–7 years (Business Analysis, Automation, or Process Improvement)
Posting language: English
Posted: Oct 1, 2026

Original job description

Business Analyst – Automation & RPA (Fraud Operations)

Location: Hybrid (First Canadian Place, Toronto, ON M5H 1H1, Canada)

Employment Type: Contract

Target Experience: 3–7 years (Business Analysis, Automation, or Process Improvement)

Role Overview

The Business Analyst – Automation & RPA will support Robotic Process Automation (RPA) and automation initiatives within Fraud Operations, operating as a hybrid Business Analyst and Project Manager. This role partners closely with Fraud Operations teams, Automation Developers, IT, and external vendors to identify automation opportunities, define requirements, and drive successful delivery of automation solutions into Business‑as‑Usual (BAU).

The ideal candidate is detail‑oriented, able to build rapport quickly with operational stakeholders, and comfortable translating high‑level process maps into clear, actionable requirements and delivery plans. This role is hands‑on in opportunity discovery, requirements documentation, project planning, testing, and deployment support.

Key Responsibilities

Automation Opportunity Discovery & Process Analysis (BA Function)

Partner with Fraud Operations teams to assess current‑state processes and identify automation and efficiency opportunities.
Review and validate high‑level process maps, then conduct working sessions and side‑by‑sides with business users to define detailed process steps, decision points, risks, and exceptions.
Analyze process complexity, controls, and operational risk considerations relevant to Fraud workflows.
Clearly articulate automation opportunities, business value, and feasibility to both technical and non‑technical stakeholders.

Requirements Definition & Documentation (BA Function)

Lead light‑to‑medium requirements documentation efforts, translating operational needs into clear, structured automation requirements.
Produce deliverables including:
Process flows and functional requirements
Use cases and user expected results
Automation intake documentation
Test cases and acceptance criteria
Validate requirements with stakeholders through walkthroughs and reviews to ensure alignment with business needs and automation standards.
Act as a liaison between Operations, Automation Developers, IT, and vendors to ensure requirements are fully understood and achievable.

Project Planning & Delivery Management (PM Function)

Build and manage automation project plans
Define tasks, milestones, dependencies, and timelines aligned to RPA delivery frameworks.
Coordinate day‑to‑day project activities across business, development, and vendor resources.
Track progress, manage risks and issues, and proactively drive delivery to key milestones.
Support prioritization and sequencing of automation initiatives across Fraud Operations.

Testing, Deployment & Change Management

Develop and execute test plans; support user acceptance testing (UAT) and defect triage.
Partner with Automation Developers to validate solutions meet operational expectations with minimal production issues.
Support change management activities including readiness assessments, stakeholder communication, and BAU transition planning.
Assist with documentation and handoff materials to ensure smooth adoption and operational sustainment.

Stakeholder & Vendor Engagement

Serve as a central point of contact between:
Fraud Operations
Automation / RPA development teams
IT partners
External automation vendors
Engage with vendors or internal automation teams to understand solution capabilities, deployment effort, and constraints.
Build strong relationships with operational leaders and subject matter experts through credibility, responsiveness, and clear communication.

Technology & Systems Exposure

RPA platforms: UiPath, Blue Prism
Internal or homegrown Process/Automation Management Applications (PMAs)
Fraud and financial services platforms, including:
Fiserv
FIS
Equifax
NetReveal (case management and alert management)
Familiarity with SDLC and RPA delivery lifecycles

Eight Eleven Group (DBA Calculated Hire) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

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More about this job

Responsibilities

Identify and assess automation opportunities in Fraud Operations, document requirements and process flows, and coordinate delivery with business teams, developers, IT, and vendors. Manage project plans, testing, deployment readiness, change management, and transition of automation solutions into ongoing operations.

Requirements

The role targets candidates with 3–7 years of experience in business analysis, automation, or process improvement, who can translate operational processes into clear requirements and delivery plans. Candidates should be comfortable working with stakeholders and supporting RPA delivery, testing, and deployment; familiarity with UiPath, Blue Prism, fraud platforms, and SDLC or RPA lifecycles is relevant.

Skills

Business Analysis
Robotic Process Automation
Process Improvement
Process Mapping
Requirements Documentation
Project Planning
Project Management
Stakeholder Management
Vendor Management
Risk Analysis
User Acceptance Testing
Test Planning
Defect Triage
Change Management
Fraud Operations
Business-As-Usual Transition

Visa sponsorship

Not detected in the job text

Keywords

Robotic Process Automation
RPA
UiPath
Blue Prism
Fraud Operations
Process Analysis
Process Mapping
Automation Opportunity Discovery
Business Analysis
Requirements Documentation
Functional Requirements
Use Cases
Acceptance Criteria
Project Planning
Project Management
Risk Management
Operational Risk
User Acceptance Testing
Test Cases
Defect Triage
Change Management
Business-As-Usual Transition
SDLC
Fiserv
FIS
Equifax
NetReveal
Case Management
Alert Management
Vendor Management

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