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Customer Service Representative Onsite (Waterloo)
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Machine Operator - 2nd Shift
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Added 31 mins ago
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Caldic North America

Sample Analyst

Mississauga, ON, Canada

$45,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

At Caldic we are continually developing our capabilities, and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you!

Position function:

Reporting to the Samples Supervisor for Caldic Canada Inc., the individual will be responsible for organizing and processing Caldic sample requests.

Scope:

The position will be responsible for coordinating the distribution of all sample requests for the various business team units as required. The individual will organize and manage an inventory of samples at all times to fill requests in a timely manner and will request samples from Production (liquid or dry blends) or suppliers that are non-stock items, as well as conduct data analysis and generate reports. The individual will work closely with Sales across all regions and Production (Mississauga).

MAJOR TASKS AND DUTIES:

Responsible to organize sample requests, process the required paperwork and prepare the samples for delivery to customers within target timelines

Source samples from internal warehouse to fulfill sample requests

Manage the sample room inventory, including dispose of expired samples promptly, decide the amount of samples to be stocked and proactively stock sample library based the current pricing book and the frequency of each item requested.

Contact suppliers to request samples; follow up on the pending samples; build and maintain good relationships with suppliers;

Generate samples reports and PPT to be presented to the commercial and sales team in order to share samples results, bottlenecks etc.

Provide technical documentation with samples as required

Communicate with internal sales, commercial, R&D and Quality team in order to improve service level

Assist the Samples Supervisor with CI projects

Conduct periodical cycle-count in order to maintain sample inventory accuracy

Courier samples as required, including international shipments

Maintain, organized, clutter free and neat work area

Complete all other duties as assigned

KNOWLEDGE/SKILLS AND EXPERIENCE:

Post Secondary education in business, supply chain or engineering or equivalent

Advanced knowledge of MS office software, especially Excel – pivot table & VLOOKUP, PPT – presentations

Excellent organizational and negotiation skills

Proven problem solving and continuous improvement skills

Demonstrated strong analytical skills and able to make judgement calls without direct supervision in a team environment

Excellent oral, interpersonal and written communication skills

Must be able to stand for long periods of time

Must be able to lift 50 lbs.

No known food allergies

About us

At Caldic we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time, we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At Caldic we want to give everybody the opportunity to make a difference.

Everyday hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit www.caldic.com.

Caldic Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Color, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/ or employee.

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More about this job

Responsibilities

Organize and process customer sample requests, source and prepare samples, manage sample inventory, and coordinate supplier requests and shipments. Generate reports and presentations, provide technical documentation, and collaborate with Sales, Production, R&D, Quality, and the Samples Supervisor to improve service and support continuous improvement projects.

Requirements

Post-secondary education in business, supply chain, engineering, or an equivalent field is requested, along with advanced Microsoft Office skills, especially Excel and PowerPoint. Candidates should have strong organizational, negotiation, analytical, problem-solving, continuous improvement, and communication skills, and be able to stand for extended periods and lift 50 pounds.

Skills

Sample Request Processing
Inventory Management
Supply Chain Coordination
Data Analysis
Report Generation
Microsoft Excel
Pivot Tables
VLOOKUP
Microsoft PowerPoint
Organization
Negotiation
Problem Solving
Continuous Improvement
Analytical Judgment
Written Communication
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Sample Requests
Sample Inventory
Inventory Management
Supply Chain
Business
Engineering
Microsoft Office
Microsoft Excel
Pivot Tables
VLOOKUP
Microsoft PowerPoint
Data Analysis
Report Generation
Technical Documentation
Supplier Relations
Customer Samples
Courier Shipments
International Shipments
Cycle Counting
Continuous Improvement
Production
Research And Development
Quality
Food And Beverage Manufacturing
Specialty Chemicals

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