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Added 13 mins ago
KB
Merchandising Associate - Reset Team
Kent Building Supplies
Moncton, NB
- Full-time
…improving and standardizing our product presentation to enhance the customer shopping experience and drive sales. This role is responsible for assigned merchandising reset and…
Added 14 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Burnaby, BC
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 14 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Huntsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 14 mins ago
W
Self Checkout Attendant
Walmart
Fort Saskatchewan, AB
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 14 mins ago
W
(CAN) Asset Protection Associate
Walmart
Lloydminster, AB
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 14 mins ago
SR
Retail Operations Supervisor
Staples Retail
Terrace, BC
- Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…
Added 28 mins ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 28 mins ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
Ensure resident satisfaction by delivering a prompt, courteous service completing all work in a professional manner while ensuring a positive “resident service” experience to all residents.
Added 28 mins ago
A
Community Growth Associate
Assemble
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
As a Community Growth Associate, you'll drive growth within the member companies that already know and value Assemble. You'll research and map each account in your Practice to see who is…
Added 28 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Vaughan, ON
- Full-time
…improvements while ensuring efficient workflow and maintaining strong customer and internal…
Added 28 mins ago
FF
Applications Engineer / Specialist (Associate Level Considered)
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
Candidates with less experience will be considered for the position of Applications Associate.
Added 28 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 28 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 28 mins ago
MS
Warehouse Team Lead
Marks Supply Inc.
Kitchener, ON
- Full-time
…improvements while ensuring efficient workflow and maintaining strong customer and internal…
Added 28 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
Added 29 mins ago
Customer Experience Associate - Hillside Shopping Centre, Victoria BC (22.5hrs/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 29 mins ago
MI
Account Associate, Commercial Insurance
Masters Insurance
Remote, Canada
- Full-time
- Remote
Proven experience in the insurance industry or a related field.
Added 29 mins ago
TH
Cashier : Part Time - CHINOOK
The Home Depot
Canada
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 29 mins ago
TH
Lumber Sales Associate : Part Time - RICHMOND
The Home Depot
Richmond, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 29 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
T
Customer Experience Associate
TD
Elora, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…

Caldic

Regulatory Associate

Mississauga, ON, L5N 0A6, Canada

Hybrid

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Job details

Workplace: Hybrid
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Details

Job Title: Regulatory Associate

Location: Mississauga, Canada

Work Arrangement: Hybrid

About the Role

Reporting to the Quality and Regulatory Compliance Supervisor, the Regulatory Associate supports the Regulatory team by completing administrative and moderately complex regulatory documentation activities. The role is responsible for responding to customer documentation requests, maintaining product technical documentation, and completing requests received through TraceGains, SafetyChain, OurRecords, and other third-party or customer-specific portals.

The Regulatory Associate ensures that forms and documentation requests are completed accurately, within established service-level expectations, and with appropriate supporting documentation maintained on file.

Key Responsibilities

Respond to customer requests for technical documentation related to Caldic products.
Coordinate with suppliers to obtain technical information, including product specifications, GMO statements, allergen documentation, third-party audit certificates, and other supporting regulatory documents.
Maintain technical documentation packages for ingredients, resale products, and manufactured products.
Manage customer and third-party documentation portals, including TraceGains, SafetyChain, OurRecords, and other customer-specific platforms, ensuring requests are completed accurately and within established service-level expectations.
Upload approved standard documentation to customer portals and maintain supporting records on file.
Accurately complete customer questionnaires, forms, and documentation requests using current approved technical and regulatory information.
Monitor portal activities and follow up on outstanding requests to ensure timely completion.
Manage and assign Regulatory tickets to the appropriate team members as required.
Any other duties as assigned.

Skills

Science degree or diploma, preferably with a specialization in Food Science, Nutrition, or a related discipline.
2 years work experience in the food industry is preferred with a focus on Canadian and/or US Food regulations.
Experience working with customer documentation portals or regulatory information-management systems is as asset.
Experience in a customer service or administrative support role is considered an asset.
Ability to accurately complete detailed forms and manage supporting technical documentation.
Strong attention to detail and follow-through.
Proven ability to manage multiple priorities in a fast-paced, customer-focused environment.
Excellent written and verbal communication skills.
Strong interpersonal skills and the ability to work collaboratively as part of a team.

About Caldic

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We offer:

Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com

Ready to Join Us?

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

Equal Opportunity Employer

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

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More about this job

Responsibilities

The Regulatory Associate manages customer documentation requests and maintains technical product records using various industry portals. They coordinate with suppliers to obtain necessary regulatory information and ensure all documentation is accurate and compliant with service-level expectations.

Requirements

Candidates should possess a degree or diploma in Food Science, Nutrition, or a related discipline. At least 2 years of experience in the food industry with knowledge of Canadian or US food regulations is preferred.

Skills

Regulatory documentation
Food science
Technical documentation
Customer service
Administrative support
TraceGains
SafetyChain
OurRecords
Regulatory compliance
Attention to detail
Communication skills
Interpersonal skills
Data management
Regulatory reporting

Benefits

Global opportunities
Career growth and development
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Regulatory Associate
Food Science
Nutrition
Regulatory Compliance
Technical Documentation
TraceGains
SafetyChain
OurRecords
GMO statements
Allergen documentation
Product specifications
Customer portals
Quality assurance
Administrative support
Food industry
Canadian food regulations
US food regulations
Data management
Regulatory tickets

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