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Added 9 mins ago
Assistant Manager
Splitsville Bowl
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Full-time
Within our fast-paced, dynamic world, you will be at the very centre of the Splitsville experience, to support the effective operation of the business, injecting fun and positivity into the…
Added 9 mins ago
Systems Analyst – 24-month Term
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Calgary Airports

Operations Coordinator, Terminal & Passenger - Major Projects

Calgary, AB, Canada

Pay: Salary: Band 7 ($79,092.00)
Apply by: Oct 17, 2026
Positions available: 1
Posting language: English
Posted: Oct 2, 2026

Apply About employer

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Original job description

Salary: Band 7 ($79,092.00)

Status: Full-time term (October 2026 – October 2030) Unionized

Work environment: Hybrid (3 days in office, 2 days WFH). Employees must be available to work in the office up to five (5) days per week when required to support business priorities.

Number of positions available: 1

WHY CALGARY AIRPORTS

Powered by heart and dedicated to excellence, we’re the team that keeps Calgary connected – and you could be our newest member.

We’re in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone.

WHAT’S THE TEAM LIKE

The Terminal Operations team sits at the heart of the airport experience, collaborating with internal teams, tenants, airlines, and partners across the airport community to deliver a smooth, memorable journey for every passenger. From shaping long‑term operational strategies to keeping pace with the airport’s daily rhythm, this team balances big‑picture thinking with real‑time action - managing programs, responding to events, and solving challenges as they arise. Their work directly influences the success of each day’s operations and supports YYC Calgary Airport’s reputation as one of Canada’s leading airports.

WHAT ARE SOME OF THE RESPONSIBILITIES

Provide operational coordination for major terminal and infrastructure projects, ensuring project activities align with safety requirements, terminal operations, and passenger needs.
Review project scopes, drawings, schedules, phasing plans, and work packages to identify operational impacts, access constraints, passenger-flow risks, signage needs, and dependencies before work begins.
Active collaboration with project managers, contractors, airlines, tenants, and internal teams to support construction activities within the terminal, ensuring projects are coordinated with minimal disruption to airport operations.
Track project actions, decisions, risks, issues, and operational readiness requirements; escalate conflicts and follow through on assigned items to closure.
Develop operational documentation, stakeholder notices, passenger communications, temporary wayfinding, and contingency measures for construction phases, cutovers, and irregular operations.
Participate in testing, commissioning, operational readiness, and handover activities to confirm new or modified spaces, systems, and processes are ready for operational use.
Assess project outcomes and current practices to recommend improvements that strengthen operational efficiency, passenger flow, and the terminal experience.

WHAT DO YOU NEED TO BRING

You'll need to be eligible to obtain and maintain a RAIC, don’t worry – we’ll help you through this! For more details, check out: RAIC Program and Application Information
Post-secondary diploma in a related field such as aviation, business administration, analytics or a related discipline is required. Alternatively, a high school diploma combined with extensive relevant experience may be considered.
1-3 years of experience in coordinating complex operations and/or infrastructure projects or project management, preferably in airport operations, or a similarly regulated, operational environment. This includes managing operational workflows, ensuring compliance with safety and regulatory standards, and coordinating personnel and equipment across multiple functions.
Demonstrated ability to problem-solve, analyze, research and manage conflicting priorities in a dynamic environment.
Excellent planning, organizational, and time management skills with the ability to deal with multiple projects simultaneously.
Excellent written communication skills supported by demonstrated experience producing accurate, detailed documentation. Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams).

WHAT ADDITIONAL SKILLS ARE AN ASSET

Strong knowledge of airport operations, systems, and management.
Ability to read floor plans and interpret operational documentation.
Bilingual in English and French

WHAT DOES DIVERSITY MEAN TO US

We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home. We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality.

OUR VALUES

We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another.

We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges.

We work together with trust and transparency, supporting one another to achieve the collective goals of our organization.

We grow, evolve, and adapt with purpose, continually aligning our actions with our vision.

We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation.

We value diversity and are committed to providing an accessible and inclusive candidate experience. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Operations Coordinator will manage and oversee major terminal and infrastructure projects to ensure they align with safety, operational, and passenger requirements. They will collaborate with stakeholders to minimize disruption to airport operations while tracking project risks, decisions, and readiness activities.

Requirements

Candidates must have a post-secondary diploma in a related field or a high school diploma with extensive relevant experience. A minimum of 1-3 years of experience in coordinating complex operations or project management, preferably in an airport or regulated environment, is required.

Skills

Operational coordination
Project management
Infrastructure projects
Stakeholder management
Risk assessment
Operational readiness
Communication
Planning
Organizational skills
Time management
MS Office
Problem-solving
Data analysis
Regulatory compliance
Airport operations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Terminal Operations
Infrastructure Projects
Project Management
Passenger Flow
Operational Readiness
Stakeholder Engagement
Construction Coordination
Safety Compliance
Regulatory Standards
Airport Operations
MS Office
RAIC
Wayfinding
Commissioning
Operational Documentation
Risk Management
Aviation
Business Administration
Analytics

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