Integrated Case Manager

Integrated Case Manager

Calgary Communities Against Sexual Abuse (CCASA) is a dynamic agency that focuses on providing sexual violence counselling and education services to Calgary and surrounding areas. Working at CCASA means joining a team of passionate, hard-working professionals who are committed to providing a healthy society that is respectful, open, and inclusive. The Integrated Case Manager is a part of the Crisis & Support team. The successful candidate will be a compassionate, dynamic, and flexible individual who is able to work both independently and within a multi-disciplinary team to provide specialized case management.

This is a full-time, 35-hour-per-week, fixed-term employment contract beginning upon the successful candidate’s start date and continuing until the permanent staff member returns from maternity leave, for a maximum of 14 months. This position reports to the Assistant Director of Clinical Services. If you have a great attitude and possess an anti-oppressive/feminist analysis of sexual violence, this may be the job for you.

Why join us?

• Competitive Pay and Benefits (including a Health & Wellness Spending Account)
• RRSP/TFSA Group Savings Plan
• Generous Vacation Policy (starting at 3 weeks per year)
• Gift Days (1 day per quarter)
• Health and Wellness Leave (15 days per year)
• Training and Development Opportunities (Professional Development funding and 5 days per year)
• Dedicated time for learnings related to Anti-Racism, Truth & Reconciliation, and Anti-Oppression (1 day per quarter)
• Regular individual and group supervision

Key Responsibilities of the Integrated Case Manager:

• Conducting thorough needs assessments to identify client risks, strengths, and goals
• Developing individualized case plans in collaboration with clients
• Assisting with barriers and concerns identified through the assessment process to ensure access to needed referrals and resources
• Working collaboratively with external services/supports to address barriers to clients accessing services and providing advocacy on behalf of clients as needed
• Conducting ongoing evaluation of case plan progress and adapting to changing needs and goals as necessary
• Delivering psychoeducation to enhance clients’ understanding of sexual violence, the impact of trauma, and coping strategies
• Supporting clients in developing emotional regulation and coping skills
• Exploring counselling readiness for clients interested in clinical counselling
• Supporting client transition out of the Integrated Case Management program to other programs/services, both internal and external
• Completing required documentation in a timely manner, including client records
• Collecting, analyzing, and reporting program specific data for evaluation purposes
• Participating in a number of on-call shifts after hours over the course of the year as part of a rotation

*Successful candidates will be required to work occasional evenings and weekends and may need to provide services to rural areas surrounding Calgary. Access to a reliable vehicle is necessary.

The successful applicants will have the following qualifications:

• A degree in social/human services with a minimum of three years related experience; Bachelor of Social Work degree and registration with a regulating body are preferred; Master’s degree an asset
• Ability to manage a busy client caseload
• Strong experience in conducting assessments (needs assessments, risk assessments) and completing safety plans.
• Strong understanding of sexual violence trauma and its impact; experience working in sexual violence service delivery would be an asset
• Strong relationship building and communication skills with clients and other service providers
• Strong crisis intervention skills
• Understanding of systemic barriers and discrimination
• Strong critical thinking, creative problem-solving, conflict resolution skills and an ability to adapt to a fast-paced work environment
• Ability to maintain strong professional boundaries
• Ability to prioritize and manage multiple work tasks and deadlines
• A strong working knowledge of data collection is an asset.
• Knowledge of community resources and supports within Calgary and surrounding areas
• Knowledge of Alberta College of Social Workers Code of Ethics and Standards of Practice, including a strong understanding of the duty to report

We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, members of Black, racialized or visible minority communities, Indigenous Peoples, people identifying as LGBTQ2S+, people with disabilities and people from all faiths. If we can make this easier through accommodation in the recruitment process, please contact us at careers@calgarycasa.com.

Starting salary is 60,000 (salary will be commensurate with education and experience).

As a requirement of this position the successful candidate must satisfy and receive clear results for a Criminal Record Check and Child Welfare Check.

Please submit your resume and cover letter at: https://calgarycasa.com/get-involved/careers/ by October 19, 2026

All applicants must be legally eligible to work in Canada. We thank all those who apply, only those actively being considered for employment will be contacted.