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Calgary Communities Against Sexual Abuse

Integrated Case Manager

AB, Canada
Calgary, AB, T2P 3N8, Canada

Full-time · Contract

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Job details

Job type: Full-time · Contract
Posting language: English
Posted: Oct 5, 2026

Original job description

Integrated Case Manager

Calgary Communities Against Sexual Abuse (CCASA) is a dynamic agency that focuses on providing sexual violence counselling and education services to Calgary and surrounding areas. Working at CCASA means joining a team of passionate, hard-working professionals who are committed to providing a healthy society that is respectful, open, and inclusive. The Integrated Case Manager is a part of the Crisis & Support team. The successful candidate will be a compassionate, dynamic, and flexible individual who is able to work both independently and within a multi-disciplinary team to provide specialized case management.

This is a full-time, 35-hour-per-week, fixed-term employment contract beginning upon the successful candidate’s start date and continuing until the permanent staff member returns from maternity leave, for a maximum of 14 months. This position reports to the Assistant Director of Clinical Services. If you have a great attitude and possess an anti-oppressive/feminist analysis of sexual violence, this may be the job for you.

Why join us?

Competitive Pay and Benefits (including a Health & Wellness Spending Account)
RRSP/TFSA Group Savings Plan
Generous Vacation Policy (starting at 3 weeks per year)
Gift Days (1 day per quarter)
Health and Wellness Leave (15 days per year)
Training and Development Opportunities (Professional Development funding and 5 days per year)
Dedicated time for learnings related to Anti-Racism, Truth & Reconciliation, and Anti-Oppression (1 day per quarter)
Regular individual and group supervision

Key Responsibilities of the Integrated Case Manager:

Conducting thorough needs assessments to identify client risks, strengths, and goals
Developing individualized case plans in collaboration with clients
Assisting with barriers and concerns identified through the assessment process to ensure access to needed referrals and resources
Working collaboratively with external services/supports to address barriers to clients accessing services and providing advocacy on behalf of clients as needed
Conducting ongoing evaluation of case plan progress and adapting to changing needs and goals as necessary
Delivering psychoeducation to enhance clients’ understanding of sexual violence, the impact of trauma, and coping strategies
Supporting clients in developing emotional regulation and coping skills
Exploring counselling readiness for clients interested in clinical counselling
Supporting client transition out of the Integrated Case Management program to other programs/services, both internal and external
Completing required documentation in a timely manner, including client records
Collecting, analyzing, and reporting program specific data for evaluation purposes
Participating in a number of on-call shifts after hours over the course of the year as part of a rotation

*Successful candidates will be required to work occasional evenings and weekends and may need to provide services to rural areas surrounding Calgary. Access to a reliable vehicle is necessary.

The successful applicants will have the following qualifications:

A degree in social/human services with a minimum of three years related experience; Bachelor of Social Work degree and registration with a regulating body are preferred; Master’s degree an asset
Ability to manage a busy client caseload
Strong experience in conducting assessments (needs assessments, risk assessments) and completing safety plans.
Strong understanding of sexual violence trauma and its impact; experience working in sexual violence service delivery would be an asset
Strong relationship building and communication skills with clients and other service providers
Strong crisis intervention skills
Understanding of systemic barriers and discrimination
Strong critical thinking, creative problem-solving, conflict resolution skills and an ability to adapt to a fast-paced work environment
Ability to maintain strong professional boundaries
Ability to prioritize and manage multiple work tasks and deadlines
A strong working knowledge of data collection is an asset.
Knowledge of community resources and supports within Calgary and surrounding areas
Knowledge of Alberta College of Social Workers Code of Ethics and Standards of Practice, including a strong understanding of the duty to report

We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, members of Black, racialized or visible minority communities, Indigenous Peoples, people identifying as LGBTQ2S+, people with disabilities and people from all faiths. If we can make this easier through accommodation in the recruitment process, please contact us at careers@calgarycasa.com.

Starting salary is 60,000 (salary will be commensurate with education and experience).

As a requirement of this position the successful candidate must satisfy and receive clear results for a Criminal Record Check and Child Welfare Check.

Please submit your resume and cover letter at: https://calgarycasa.com/get-involved/careers/ by October 19, 2026

All applicants must be legally eligible to work in Canada. We thank all those who apply, only those actively being considered for employment will be contacted.

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More about this job

Responsibilities

The Integrated Case Manager conducts thorough needs and risk assessments to develop individualized case plans for clients impacted by sexual violence. They also provide ongoing advocacy, psychoeducation, and support while collaborating with external services to ensure clients access necessary resources.

Requirements

Candidates must hold a degree in social or human services with at least three years of related experience, with a preference for a Bachelor of Social Work and professional registration. Strong skills in crisis intervention, assessment, and an understanding of systemic barriers and trauma are essential for this role.

Skills

Case management
Needs assessment
Risk assessment
Safety planning
Crisis intervention
Psychoeducation
Trauma-informed care
Advocacy
Conflict resolution
Critical thinking
Relationship building
Data collection
Emotional regulation
Communication skills
Professional boundaries

Benefits

Health and wellness spending account
RRSP/TFSA group savings plan
Generous vacation policy
Gift days
Health and wellness leave
Professional development funding
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Sexual Violence
Trauma
Social Work
Crisis Intervention
Needs Assessment
Risk Assessment
Safety Planning
Psychoeducation
Advocacy
Anti-Oppressive Practice
Feminist Analysis
Data Collection
Conflict Resolution
Professional Boundaries
Clinical Services
Community Resources
Alberta College of Social Workers
Duty to Report
Social Services

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