Account Manager
- Red Deer, AB, Canada
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Job details
- Experience
- Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
- Posting language
- English
- Posted
Original job description
The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business opportunities, and driving sales growth throughout Red Deer and the surrounding area. This position requires frequent travel within the territory.
Key Responsibilities
- Build and maintain long-term relationships with new and existing customers.
- Maintain up-to-date knowledge of our product lines to provide effective solutions.
- Proactively identify, pursue, and secure new business opportunities.
- Deliver knowledgeable product support tailored to customer needs.
- Prepare and present quotes, process orders, and maintain accurate records in company systems.
- Collaborate with internal teams to ensure outstanding customer service and support.
- Represent The Fastener Group with professionalism and integrity.
Qualifications & Skills
- Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
- Strong English communication skills, both written and verbal.
- Proven ability to work independently while remaining highly service oriented.
- Self-motivated with a results-driven, positive attitude.
- Excellent interpersonal, communication, and presentation skills.
- Strong problem-solving and analytical abilities.
- Demonstrated success in meeting and exceeding sales objectives.
- Proficiency with computer applications, including Microsoft Office and CRM systems.
- Valid driver’s license with a clean driving record.
COMPANY OVERVIEW
The Fastener Group (“TFG”) is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other related accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979. TFG stands as one of Western Canada’s largest fastener and accessory sellers, spanning from Manitoba to British Columbia.
The Fastener Group is a fair and inclusive employer dedicated to diversity.
More about this job
Responsibilities
The Account Manager will build and maintain relationships with new and existing customers, find and win new business, and prepare quotes and process orders. The role also supports customers with product knowledge and works with internal teams on service.
Requirements
Candidates need at least 2 years of sales experience, ideally in tools and fasteners, plus strong English communication skills. They must work independently, be results-driven, and hold a valid driver's licence with a clean driving record.
Skills
- Sales
- Business Development
- Account Management
- Quoting
- Order Processing
- Product Knowledge
- Presentation Skills
- Negotiation
- Problem Solving
- Microsoft Office
- CRM Software
- Written Communication
- Verbal Communication
- Independent Work
- Territory Management
- Analytical Skills
Categories
- Sales
- Retail
- Customer Service & Support
- Manufacturing
Keywords
- Account Manager
- Sales Representative
- Business Development
- Tools
- Fasteners
- Wholesale
- Industrial Sales
- CRM
- Microsoft Office
- Account Management
- Sales Growth
- Field Sales
- Red Deer
- Western Canada
- B2B Sales
- Industrial Distribution
- Construction Supplies
Seniority
Mid level
Tools
- Microsoft Office
- CRM system
Languages
- English