Jobs in Canada

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Added 1 min ago
Part Time Sales Associate - BOSS Store, Eaton Centre
HUGO BOSS Canada, Inc.
Toronto, ON
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 15 mins ago
Mercedes-Benz Sales Consultant
Sytner Group
Watford, NS
Full-time
Mercedes-Benz of Watford have an exciting opportunity available for an individual who comes from some form of customer service or sales background.
Added 15 mins ago
Merchandise Execution Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 15 mins ago
Grocery Clerk Part Time Night
Fortinos Supermarket Ltd
ON · Ontario, Canada
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 15 mins ago
Cashier Part Time Day
No Frills
Clarenville, NL
Part-time
Motivated to learn new things and delivering great customer service
Added 15 mins ago
Cashier Part Time Day
No Frills
Trail, BC
Part-time
Motivated to learn new things and delivering great customer service
Added 15 mins ago
Administration & Systems - Clerk File Maintenance
Sobeys
Truro, NS
Full-time
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 15 mins ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Stratford, ON
Part-time
Commitment to providing exceptional customer service
Added 15 mins ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
Part-time
Maintain excellent customer service and checkout area
Added 15 mins ago
Gérant de viande (Région de la côte nord)
Loblaw Companies Limited
Baie-Comeau, QC
Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 15 mins ago
Cashier Part Time Day
No Frills
Greater Napanee, ON · Napanee, ON
Part-time
Motivated to learn new things and delivering great customer service
Added 15 mins ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
Part-time
Maintain excellent customer service and checkout area
Added 15 mins ago
Commis, Pizzas et pains – syndiqué temps partiel jour
Provigo
Kirkland, QC
Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 15 mins ago
Sales Associate
LensCrafters
Montreal, QC
Part-time
1+ years experience in retail or customer service
Added 15 mins ago
Gérant PCX
Loblaw Companies Limited
Montreal, QC
Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 15 mins ago
Pharmacy Student, Hourly Part Time Day
Loblaw Companies Limited
Surrey, BC
Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 15 mins ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Part-time
Always put the Customer first and provides superior customer service
Added 15 mins ago
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Brampton, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
Soup, Sandwich, Chill and Grill Clerk Part Time Day
Fortinos Supermarket Ltd
Oakville, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 15 mins ago
Produce Clerk Part Time Day
No Frills
Mississauga, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 15 mins ago
Bakery InStore Clerk Part Time Day
Fortinos Supermarket Ltd
Oakville, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 15 mins ago
Grocery Clerk Part Time Day
No Frills
Guelph, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 15 mins ago
Cashier Part Time Day
No Frills
Toronto, ON
Part-time
Motivated to learn new things and delivering great customer service
Added 15 mins ago
Cashier Manager, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
…departments to ensure achievement of store objectives and excels in customer…
Added 15 mins ago
Senior Analyst, Payor Performance
Loblaw Companies Limited
Toronto, ON
Full-time
Reporting directly to the Senior Manager, Payor Performance, this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the…

Calgary Fasteners Tool

B2B Team Lead

Edmonton, AB, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

B2B E-Commerce Lead

Job Summary

The B2B E-Commerce Lead will play a key role in the development and day-to-day operation of The Fastener Group's B2B e-commerce platform.

This is a highly collaborative and operational role. This position will act as a central point of contact between the B2B platform, our customers, sales representatives, branches, warehouses, e-commerce team, and other departments. The B2B E-Commerce Lead will help ensure customers receive the same knowledgeable, responsive service online that they expect from our branches.

The role will coordinate customer needs, orders, fulfillment, platform requirements, and internal resources to ensure the B2B channel operates effectively and provides a strong customer experience.

Responsibilities

Assist with the development and implementation of The Fastener Group's B2B e-commerce platform.
Develop a strong working knowledge of the B2B platform and the processes required to support it.
Serve as a primary point of contact for B2B customers, assisting with product, account, order, and platform-related questions and resolving customer or order issues as they arise.
Coordinate with sales representatives, branches, warehouses, and other departments to address customer needs, manage priorities, resolve operational issues, and ensure orders are fulfilled accurately and efficiently.
Maintain accurate and useful information on the B2B platform and identify opportunities to improve processes and the overall customer experience.
Support and coordinate the day-to-day activities of the B2B team.

Skills & Experience

Strong customer service and communication skills.
Strong organizational skills with the ability to coordinate multiple priorities and follow tasks through to completion.
Excellent problem-solving skills with the ability to identify and resolve issues effectively.
Comfortable learning new systems and business processes.
Ability to work independently while contributing effectively as part of a team.
Experience in customer service, counter sales, inside sales, distribution, or a similar operational environment, with an understanding of accurate and timely order fulfillment.

Preferred Qualifications

· Experience in industrial distribution, fasteners, tools, construction supplies, or a related industry, particularly working with contractors, tradespeople, or other B2B customers.

· Familiarity with ERP, e-commerce, inventory, order management, or similar business systems would be an asset.

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More about this job

Responsibilities

The B2B E-Commerce Lead will manage the daily operations of the B2B platform while acting as a central point of contact between customers, sales, and internal departments. They are responsible for ensuring accurate order fulfillment and coordinating team activities to maintain a high standard of customer experience.

Requirements

Candidates should have experience in customer service, inside sales, or distribution environments with strong organizational and problem-solving abilities. Familiarity with ERP, e-commerce, or inventory management systems is considered an asset for this role.

Skills

Customer Service
Communication
Organizational Skills
Problem-solving
Order Fulfillment
B2B E-commerce
ERP Systems
Inventory Management
Team Leadership
Inside Sales
Counter Sales
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

B2B E-commerce
Customer Service
Order Fulfillment
ERP
Inventory Management
Inside Sales
Counter Sales
Distribution
Fasteners
Construction Supplies
Team Leadership
Process Improvement
Contractors
Tradespeople
Operations

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