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Added 14 mins ago
Project Coordinator
Hitachi
Toronto, ON · (RSBU) Toronto
Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 14 mins ago
Assistant Store Manager Winners Homesense Luckakuck Way
The TJX Companies, Inc.
Chilliwack, BC
Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks…
Added 14 mins ago
Assistant Store Manager Winners Chinook Centre
The TJX Companies, Inc.
Calgary, AB
Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks…
Added 14 mins ago
Operations Engineering Trainee
Bunge
MB · Nipawin, SK
Bunge has an outstanding opportunity for individuals to join the Bunge Operations team as an Engineering Operations Trainee and participate in a comprehensive training program crafted to…
Added 14 mins ago
Member Experience & Engagement Lead
YMCA of the National Capital Region
Ottawa, ON
Full-time
Reporting to the General Manager, the Member Experience Lead is responsible for leading membership operations, member experience, retention, and growth at Health, Fitness and Aquatics…
Added 14 mins ago
Service Lead
Premier Equipment
Tavistock, ON
$33.98 to $42.91 CAD / hour
Full-time
As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations…
Added 14 mins ago
Wireless Retail Manager - 1052 Sussex
OSL Retail Services Inc
Sussex, NB
Other
As a Wireless Manager, you’re key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You’ll get to build your own a sales team while…
Added 14 mins ago
Assistant Kitchen Manager
Boston Pizza
Calgary, AB
Full-time
Assistant Kitchen Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the kitchen, including the training, development and performance…
Added 14 mins ago
Anthropologie Assistant Department Manager
Anthropologie
Calgary, AB
$21.75 CAD / hour
Full-time
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the…
Added 14 mins ago
Manager, Warehouse
BC Ferries
Nanaimo, BC
Other
As Manager, Warehouse, you will lead the safe, efficient, and cost-effective operation of BC Ferries' warehouse facilities in Nanaimo. Responsible for warehousing, distribution, inventory…
Added 28 mins ago
food services manager
MARBLE SLAB CREAMERY
Kelowna, BC
Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 28 mins ago
Part-Time Assistant Manager/Assistant(e) Gérant(e) Temps Partiel
Goodee
Montreal, QC
Part-time
As an Assistant-Manager, you will be the face of GOODEE’s retail experience, supporting the manager into leading a passionate team to bring our values and vision to life. You will help…
Added 28 mins ago
Building Operator
Catholic Social Services Alberta
AB · Edmonton, AB
Full-time
Reporting to the Manager, Infrastructure and Asset Management (IAM), the Building Operator performs general maintenance and repairs for Catholic Social Services (CSS) facilities. This…
Added 28 mins ago
Service Portfolio Manager
Bombardier
Dorval, QC
Full-time
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful…
Added 28 mins ago
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
Full-time
Pinchin is seeking a Senior Project Technologist to join our Building Science and Sustainability team in Kelowna. This role reports to the Operations Manager.
Added 28 mins ago
Financial Reporting Manager / Directeur, analyse et informations financières
Maples Group
Montreal, QC
Full-time
The Maples Group looks to add a Montreal, Canada-based Financial Reporting Manager to our team and invites eager and qualified candidates to apply. Recognised as one of Montreal's top…
Added 28 mins ago
General Manager Home Builders Division
Centra Windows & Install Pros
Langley (District), BC · Langley, BC
Full-time
Centra Windows is looking for a General Manager, Home Builders Division to lead one of the most significant growth opportunities in our company.
Added 28 mins ago
DIRECTEUR ADJOINT, EXPLOITATION
The Home Depot Canada
Barrie, ON
Full-time
Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store…
Added 28 mins ago
Client Solutions Manager - Commerce - Toronto
TikTok
Toronto, ON
Full-time
The Industry Operations Team at TikTok formulates industry strategy and identifies growth opportunities to deliver vertical-specific solutions and methodologies. We nurture accounts through…
Added 28 mins ago
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 29 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
Mississauga, ON
…detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and…
Added 29 mins ago
Supervisor of Housing Services
The Corporation of The City of St. Thomas
St. Thomas, ON
Under the general direction of the Manager of Housing Services, the Supervisor of Housing Services supervises housing initiatives such as monitoring, evaluating, reporting and implementing…
Added 29 mins ago
Wireless Sales Supervisor
Staples Business
Mascouche, QC
Full-time
…and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who…
Added 29 mins ago
HVAC Project Manager
Carmichael Engineering Ltd.
Fredericton, NB
Full-time
Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the…
Added 29 mins ago
Maintenance Electrician
Orbia
Gravenhurst, ON
$30 to $36 CAD / hour
Full-time
We are looking for a day shift Journeyman Maintenance Electrician to support our day shift operations and rotate with the other Techs for after hours and weekends. This position will report…

Calgary Fasteners Tool

Inside Sales and Service Representative

Courtenay, BC, Canada

Pay: $45,000 to $48,000 CAD / year
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Aug 13, 2026

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Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding pricing and availability, and provide professional customer service. Additionally, the role involves supporting outside sales, maintaining the showroom, and performing local deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong computer proficiency. A valid driver's license is required, along with excellent communication skills and a proactive, team-oriented attitude.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Communication Skills
Time Management
Computer Proficiency
Inventory Management
Problem Solving
Interpersonal Skills
Attention To Detail
Logistics Support

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Fasteners
Tools
Inventory Management
Order Processing
Showroom Management
Logistics
Safety Supplies
Industrial Sector
Commercial Sector
Construction Sector
Product Knowledge
Time Management
Communication Skills
Driver's License

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