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Added 23 mins ago
TH
Associé(e) aux ventes - Bois et Matériaux Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 23 mins ago
MM
Salesperson
Machinery Masters Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Coordinate with the sales manager for administrative tasks.
Added 23 mins ago
TH
Associé(e) à la manutention de nuit - Temps Plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 23 mins ago
PG
Responsable du succès client senior / Senior Customer Success Manager
PCV Group inc - Personnel Chez Vous Recruitment Services
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Sales signs the client. You make sure the technology actually gets used on the plant floor, and that it delivers everything that was promised.
Added 23 mins ago
R
Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
The ideal candidate will be a natural relationship manager with a financial planning background who enjoys working with clients directly.
Added 23 mins ago
R
Relationship Manager, Business Markets
RBC
Berthierville, QC · Joliette, QC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 23 mins ago
R
Client Advisor
RBC
Richibucto, NB
- Part-time
…you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account…
Added 23 mins ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 39 mins ago
CC
Retail Shift Leader
Canna Cabana
Edmonton, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 53 mins ago
SJ
Sales Associate / Jewelry Consultant - Peoples Jewellers - Carlingwood Shopping Centre - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Strong customer service, sales, retail and/or jewelry experience
Added 53 mins ago
SJ
Sales Associate / Jewelry Consultant - Peoples Jewellers - Tanger Outlet Center - Ottawa - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Strong customer service, sales, retail and/or jewelry experience
Added 53 mins ago
KG
Multi-Family Junior Property Accountant (Toronto)
Kipling Group
Toronto, ON
- Full-time
Company Overview: Since 2007, Kipling Group has been one of Canada’s largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the…
Added 1 hour ago
E
store manager - retail
Esso
Ardrossan, AB
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
P
Territory Sales Manager
PPG
Delta, BC
- Full-time
As a Territory Sales Manager, you will be responsible for developing profitable new business within the Automotive Refinish Collision segment for PPG. you will play a critical role in…
Added 1 hour ago
PV
Keyholder
Pet Valu
Grand Forks, BC
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 1 hour ago
PV
Store Manager
Pet Valu
Rosetown, SK
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 1 hour ago
PV
Keyholder
Pet Valu
Canada
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 1 hour ago
PV
Keyholder
Pet Valu
Canada
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 1 hour ago
PV
Keyholder
Pet Valu
Saskatoon, SK
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 1 hour ago
MS
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
- Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 1 hour ago
MS
Merchandise Manager
Michaels Stores
Saskatoon, SK
- Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 1 hour ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
…friendly and dedicated individual to join our team as an Outside Sales Representative to help grow our business and support our customers. If you enjoy building relationships and finding…
Added 1 hour ago
FT
Service Manager, Edson
Fountain Tire
Edson, AB
- Other
Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance…
Added 1 hour ago
EO
retail sales manager
End Of The Roll Flooring Centres
Victoria, BC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

Calgary Fasteners Tool

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $48,000 CAD / year
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Aug 13, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding pricing and availability, and provide professional customer service. Additionally, the role involves supporting outside sales, maintaining the showroom, and performing local deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong computer proficiency. A valid driver's license is required, along with excellent communication skills and a proactive, team-oriented attitude.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Communication Skills
Time Management
Computer Proficiency
Inventory Management
Problem Solving
Interpersonal Skills
Attention To Detail
Logistics Support

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Fasteners
Tools
Inventory Management
Order Processing
Showroom Management
Logistics
Safety Supplies
Industrial Sector
Commercial Sector
Construction Sector
Product Knowledge
Time Management
Communication Skills
Driver's License

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