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Added 5 mins ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 5 mins ago
PB
Senior Brand Concierge
Poppy Barley Inc.
Vancouver, BC
- Part-time
The Senior Brand Concierge executes an incredible Poppy Barley customer experience and supports with any operational tasks and procedures. This role also can open and close the store as…
Added 5 mins ago
NB
Manager Financing Solutions
National Bank of Canada
Winnipeg, MB
- Full-time
A career as Manager, Financing Solutions in the Commercial Banking team means working closely with the commercial account managers and several other internal and external partners as a…
Added 5 mins ago
NB
Banking Advisor
National Bank of Canada
Ottawa, ON
- Part-time
…depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in…
Added 5 mins ago
AP
Senior Strategic Account Manager, Fulfillment
AMZ Prep®
Mississauga, ON
- Full-time
Account or Consulting Experience. 3 to 7 years in strategic account management, client partnership, management consulting or a similar role where you owned customer outcomes.
Added 5 mins ago
NB
Senior Manager Onboarding
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Manager, Onboarding in the National Bank Trust team at National Bank means acting as a strategic integration lead for complex client and portfolio manager lifecycle…
Added 5 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 20 mins ago
D
Guest Services Agent
Dexterra
Moosonee, ON
- $21 to $24 CAD / hour
- Full-time
…responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative…
Added 1 hour ago
AK
catering service manager
Apex Kosher Catering
Toronto, ON · North York, ON
- Full-time
Added 1 hour ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 1 hour ago
OR
Wireless Sales Associate - 1130 Fergus
OSL Retail Services Inc
Fergus, ON
- Other
Added 1 hour ago
BP
Front of House Supervisor
Boston Pizza
Calgary, AB
- $17.25 CAD / hour
- Part-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
FC
Courier-1
FedEx Canada
Barrie, ON
- Part-time
One (1) Year Customer Oriented Business Experience Preferred
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
North Sydney, NS
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
L
Product Manager
Linedata
Toronto, ON
- Full-time
Maintain a strong focus on product quality, usability, scalability, and customer experience.
Added 1 hour ago
HM
Sales Manager
HiTeck Medical Instruments
Mississauga, ON
- Full-time
HiTeck is a Canadian dental instrument brand with four decades of manufacturing behind it, and we are hiring a Sales Manager to lead our sales reps and our dealer partners.
Added 1 hour ago
Retail Floor Leader
Fisherman's Market International Inc.
Halifax, NS
Provide friendly, knowledgeable customer service, including guidance on seafood selection, cuts, preparation, and cooking methods, and escalate complex concerns when needed.
Added 1 hour ago
KD
Analyste Principale, Gestion de la croissance des revenus (RGM) des marques/ Associate Manager, Brand Revenue Growth Management (RGM)
Keurig Dr Pepper
Toronto, ON · Montreal, QC
- Full-time
3 à 5 ans d’expérience dans la gestion de la croissance des revenus, la gestion des catégories, la stratégie de vente, la planification commerciale, les finances ou des domaines connexes.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Belleville, ON
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 2 hours ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 2 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Oshawa, ON
- Full-time
…timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer…
Added 2 hours ago
A
Team Lead, Dayforce Support
AccorCorpo
Toronto, ON
- Full-time
…escalation point for complex issues and acts as the interim manager in the absence of the Manager, Dayforce…
Added 3 hours ago
J
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Reporting on-campus to the Manager of Student Supports, and functionally to the Manager of Libraries and Learning Commons, you will support the delivery of services by:
Added 3 hours ago
J
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Occupational experience that includes Customer Service, Investigations, and Documentation would be considered an asset.
Added 3 hours ago
J
2627-193 - Facilities Support Assistant (FS4) - Pictou Campus
Jobbe
Stellarton, NS
- Temporary
Reporting to the Facilities Manager, you will:

Calgary Fasteners Tool

Inside Sales and Service Representative

Nanaimo, BC, Canada

Up to $21.54 CAD / hour

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Applications open in a new tab.

Job details

Pay: Up to $21.54 CAD / hour
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 1, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Paid Sick Days
Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding products and pricing, and provide professional customer service. They will also support outside sales staff, maintain the showroom, and handle local order deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong communication and computer skills. A valid driver's license is required, along with a motivated attitude and a willingness to learn about industrial products.

Skills

Customer Service
Sales Support
Order Processing
Inventory Management
Communication Skills
Time Management
Computer Proficiency
Product Knowledge
Interpersonal Skills
Attention To Detail
Problem Solving
Fasteners Knowledge
Tools Knowledge
Logistics Support

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Inventory
Fasteners
Power Tools
Hand Tools
Safety Supplies
Logistics
Showroom Management
Industrial
Commercial
Construction
Sales Support
Driver's License
Data Entry

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