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Added 14 mins ago
AS
Customer Service Rep. - Atomic NA, Specialty & Key Accounts
Amer Sports
Belleville, ON
- Other
The Bilingual Customer Service Representative is a customer advocate within the Customer Service team that works to enhance a strong relationship with our specialty and key account dealers,…
Added 58 mins ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 58 mins ago
RO
Supervisor - Mid Mountain
Resorts of the Canadian Rockies
Kananaskis, AB
- Full-time
Must possess the desire to provide a high level of genuine customer service
Added 58 mins ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 58 mins ago
BB
Rental Property Manager
Brown Bros. Agencies Ltd
Victoria, BC
- Full-time
Brown Bros.' Rental Property Management division is growing, and we are looking for a licensed Rental Property Manager to join the team. You get a company car, so you never have to put…
Added 58 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 58 mins ago
WC
Consumables Associate
Walmart Canada
Kitchener, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 58 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Maple Ridge, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 58 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Tsawwassen, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 58 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 58 mins ago
WC
Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 58 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
CI
Supervisor (Part Time)
Carters Inc.
Kingston, ON
- Part-time
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Added 1 hour ago
FK
Line Cook
Fresh Kitchen + Juice Bar
Toronto, ON
- Part-time
…are an integral part of our team. Reporting to the Kitchen<br>Manager, a Line Cook will be preparing and assembling all of our signature dishes in our busy<br>restaurants. Assigned to…
Added 1 hour ago
RP
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
…Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream…
Added 1 hour ago
RP
Pharmacy Clerk
Rexall Pharmacy Group LTD
Ottawa, ON
- Up to $17.95 CAD / hour
…Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream…
Added 1 hour ago
GA
Social Media Coordinator
GRETA Arcade Bar Street Food
Vancouver, BC
- Internship
…initiatives are executed effectively. Reporting to the Social Media…
Added 1 hour ago
GA
DISHWASHER - GRETA YYZ
GRETA Arcade Bar Street Food
Toronto, ON
- Internship
Support kitchen operations by returning clean dishes and equipment promptly to ensure smooth service flow.
Added 1 hour ago
M
Public Safety Communication Officer
Medavie
Charlottetown, PE · PE Communication Centre Charlottetown
- Part-time
Delivering high-quality customer service for all customers/patients
Added 1 hour ago
C
Amusement Host (Seasonal) - The Rec Room Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
Some experience with customer service is preferred.
Added 1 hour ago
Business Systems Analyst - Transfer Agency Operations
Scotiabank
Toronto, ON
…fund accounting, custody, and the flow of data between the manager, fund accountant, custodian, and transfer…
Added 2 hours ago
OR
Wireless Sales Associate - 3183 Cranbrook
OSL Retail Services Inc
Cranbrook, BC
- Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
Added 2 hours ago
GE
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have customer service experience and well-developed leadership skills.
Added 2 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Carrefour de L'Estrie
Groupe Dynamite
Sherbrooke, QC
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 2 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…

Calgary Fasteners Tool

Inside Sales and Service Representative

Nanaimo, BC, Canada

Up to $21.54 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $21.54 CAD / hour
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 1, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Paid Sick Days
Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding products and pricing, and provide professional customer service. They will also support outside sales staff, maintain the showroom, and handle local order deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong communication and computer skills. A valid driver's license is required, along with a motivated attitude and a willingness to learn about industrial products.

Skills

Customer Service
Sales Support
Order Processing
Inventory Management
Communication Skills
Time Management
Computer Proficiency
Product Knowledge
Interpersonal Skills
Attention To Detail
Problem Solving
Fasteners Knowledge
Tools Knowledge
Logistics Support

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Inventory
Fasteners
Power Tools
Hand Tools
Safety Supplies
Logistics
Showroom Management
Industrial
Commercial
Construction
Sales Support
Driver's License
Data Entry

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