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Added 16 mins ago
CC
Driver Merchandiser
Coca-Cola Canada Bottling Limited
Timberlea, NS
- Full-time
…Vision to be the World’s Greatest Bottler, Built by the Best People, and you can help get us…
Added 16 mins ago
B
Facility Operations Manager
BGIS
Toronto, ON · Etobicoke, ON
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 16 mins ago
MJ
Service Manager
Manufacturing Job Site
Antigonish, NS
- Full-time
We're looking for an exceptional Service Manager to join our Antigonish, NS team and lead a department that's committed to delivering outstanding service, developing people, and driving…
Added 2 hours ago
EB
Temp Key Holder-The Cosmetics Company Store-Part Time-Winnipeg, MB
ELC Beauty LLC
Winnipeg, MB
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 4 hours ago
BU
Retail Relationship Banker
BMO U.S.
MB · Manitoba, Canada
- Full-time
Added 4 hours ago
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Retail Relationship Banker
BMO U.S.
NB · New Brunswick, Canada
- Full-time
Added 4 hours ago
LM
Sous Chef - Casino Victoria
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Victoria, BC
- $55,000 to $65,000 CAD / year
- Full-time
Under the general direction of the Manager – Food & Beverage, this position is responsible for the overall kitchen operations. Ensures adherence to the Company’s policies and procedures,…
Added 5 hours ago
FT
Assistant Manager, Calgary Crowfoot
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Calgary, AB
- Other
Looking to accelerate your career? Fountain Tire Calgary Crowfoot is looking for a highly motivated leader to join the team as an Assistant Manager!
Added 5 hours ago
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Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
Added 5 hours ago
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Restaurant assistant manager
McDonald's
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- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 5 hours ago
M
Restaurant assistant manager
McDonald's
Sparwood, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 5 hours ago
SH
Charge Laboratory Technologist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Laboratory Supervisor/Manager/Director or Designate, the Charge Medical Laboratory Technologist is responsible for the daily operation of their section of…
Added 5 hours ago
Project Coordinator - Capital Projects
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Dartmouth, NS
Work closely with the Project Leads and Project Manager to create work plan, project schedule, and WIP and PMR updates in MS projects and Excel.
Added 5 hours ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
…you’ll turn priorities into clear next steps, ensuring the right people, information, approvals, and deadlines stay connected from intake through completion. This is an operations first…
Added 5 hours ago
SH
Facility Patient Care Manager
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services…
Added 5 hours ago
BU
Retail Relationship Banker
BMO U.S.
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- Full-time
Added 5 hours ago
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Retail Relationship Banker
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- Full-time
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Retail Relationship Banker
BMO U.S.
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Retail Relationship Banker
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Retail Relationship Banker
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NS · Nova Scotia, Canada
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Retail Relationship Banker
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Retail Relationship Banker
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- Full-time
Added 6 hours ago
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Deputy Program Manager, Airborne MAISR Program
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- Full-time
…national security, strengthen communities, and protect the people we…
Added 6 hours ago
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- Full-time
…and grounds. Also interacts with and takes direction from the Operations Manager or designate as…
Added 6 hours ago
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restaurant manager
Red Swan Pizza
Edmonton, AB
- Full-time

Calgary Fasteners Tool

Inside Sales and Service Representative

Nanaimo, BC, Canada

Up to $21.54 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $21.54 CAD / hour
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 1, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Paid Sick Days
Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding products and pricing, and provide professional customer service. They will also support outside sales staff, maintain the showroom, and handle local order deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong communication and computer skills. A valid driver's license is required, along with a motivated attitude and a willingness to learn about industrial products.

Skills

Customer Service
Sales Support
Order Processing
Inventory Management
Communication Skills
Time Management
Computer Proficiency
Product Knowledge
Interpersonal Skills
Attention To Detail
Problem Solving
Fasteners Knowledge
Tools Knowledge
Logistics Support

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Inventory
Fasteners
Power Tools
Hand Tools
Safety Supplies
Logistics
Showroom Management
Industrial
Commercial
Construction
Sales Support
Driver's License
Data Entry

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