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Added 3 mins ago
C
Senior Systems Analyst, Production Support
CBC/Radio-Canada
Vancouver, BC
- Full-time
Analyze requirements, evaluate hardware and software, and make recommendations for upgrades and acquisitions. Liaise with the vendors to ensure successful acquisition of required components…
Added 47 mins ago
FA
Operations Coordinator
Flair Airlines Ltd.
Toronto, ON
- Full-time
…execution of day-to-day airline operations. Reporting to the Manager, SOCC, this role is responsible for coordinating with internal departments, external partners, and regulatory bodies to…
Added 47 mins ago
FA
Duty Officer
Flair Airlines Ltd.
Toronto, ON
- Full-time
…efficient delivery of our flight schedule. Reporting to the Manager, OCC, you will work closely with CSC, Crew Scheduling, Dispatch, MCC, and other operational teams to coordinate daily…
Added 47 mins ago
GN
Part-time Guest Experience Associate
Groupe Nordik
Whitby, ON
- Part-time
Basic knowledge of Windows based software, an asset;
Added 47 mins ago
CI
Intermediate Accountant
Cotecna Inspections
Burnaby, BC
- $60,000 to $65,000 CAD / year
- Full-time
…countries. Our diverse and multicultural team is our greatest asset, helping clients across industries such as Agriculture, Food Safety, Trade Solutions, Minerals & Metals, and Consumer…
Added 1 hour ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow…
Added 1 hour ago
MC
Assistant Project Manager - Heavy Civil
Morgan Construction & Environmental Ltd.
AB
- Other
At Morgan, we don’t just build projects, we build careers and futures! Join us as a ASSISTANT PROJECT MANAGER - HEAVY CIVIL and play a pivotal role in our dynamic world of heavy civil…
Added 1 hour ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
The Senior Project Manager is responsible for overseeing and supporting the planning, design and/or implementation of assigned large facilities projects with a high degree of complexity,…
Added 2 hours ago
AW
Senior Project Manager
Agilus Work Solutions
Toronto, ON
- $100 to $105 CAD / hour
- Contract
We are looking for an experienced Senior Project Manager to lead large, complex, and high-impact initiatives across digital transformation, software implementation, integration, and data…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 3 hours ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 4 hours ago
SP
General Manager – Print & Sign Shop
Sage Print & Sign Ltd.
Edmonton, AB
- Full-time
The General Manager will be responsible for the day-to-day performance of the business, including staff leadership, production scheduling, customer service, quoting, quality control, sales…
Added 4 hours ago
Shift Manager
Cooke Aquaculture Inc.
St. Stephen, NB
Reporting to the Operations Manager, the Shift Manager is responsible for leading and supervising production teams to meet safety, quality, and efficiency targets during their assigned…
Added 4 hours ago
AI
Project Manager Estimator - Low Voltage
Ainsworth Inc
Edmonton, AB · Calgary, AB
- Full-time
As the Project Manager Estimator - Low Voltage, you drive project success through technical expertise, strong leadership, and a customer‑focused approach. You support both sales and…
Added 4 hours ago
AI
Nurse Call & RTLS Technician
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Project Manager, the Nurse Call & RTLS Technician is responsible for installing, commissioning, and servicing multiple healthcare technologies including but not limited to…
Added 4 hours ago
AI
Senior BAS System Designer
Ainsworth Inc
Mississauga, ON
- Full-time
Involved with project turnover meetings with the Project Manager and sales, to gather all information needed to conduct Engineering.
Added 4 hours ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Regular supervision provided by Regional BAS Coordinator and dotted line to the Project Manager while providing mentoring of BAS Tech 2.
Added 4 hours ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Project Manager, you will have the opportunity to execute and lead various security system projects. Your role will encompass estimation, engineering design, programming,…
Added 4 hours ago
AI
BAS System Designer
Ainsworth Inc
Mississauga, ON
- Full-time
Involved with project turnover meetings with the Project Manager and sales, to gather all information needed to conduct Engineering.
Added 4 hours ago
AI
Electrical Estimator
Ainsworth Inc
Surrey, BC
- Full-time
Prepare risk reviews to support collaborative evaluation of estimates with the Project Manager and/or Service Manager.
Added 4 hours ago
AI
Mechanical Project Manager
Ainsworth Inc
Calgary, AB
- Full-time
The Mechanical Project Manager is responsible for the planning, execution, control, and completion of mechanical and HVAC projects for commercial, industrial, and institutional clients. The…

Calgary Fasteners Tool

Inside Sales and Service Representative

Nanaimo, BC, Canada

Up to $21.54 CAD / hour

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Applications open in a new tab.

Job details

Pay: Up to $21.54 CAD / hour
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 1, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Paid Sick Days
Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding products and pricing, and provide professional customer service. They will also support outside sales staff, maintain the showroom, and handle local order deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong communication and computer skills. A valid driver's license is required, along with a motivated attitude and a willingness to learn about industrial products.

Skills

Customer Service
Sales Support
Order Processing
Inventory Management
Communication Skills
Time Management
Computer Proficiency
Product Knowledge
Interpersonal Skills
Attention To Detail
Problem Solving
Fasteners Knowledge
Tools Knowledge
Logistics Support

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Inventory
Fasteners
Power Tools
Hand Tools
Safety Supplies
Logistics
Showroom Management
Industrial
Commercial
Construction
Sales Support
Driver's License
Data Entry

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