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Added 40 mins ago
Inside Sales Representative-EN
Guillevin
Concord, ON
Full-time
Manage and prioritize customer requests coming through various channels (email, phone and online sales).
Added 56 mins ago
Housekeeping Manager ONT Field
Legends Global
ON · Ontario, Canada
Full-time
…component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and…
Added 56 mins ago
Branch Manager
Royal Bank of Canada
Mississippi Mills, ON
Full-time
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Sales representative-retail
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Sudbury, ON
Full-time
Kognitive Sales Solutions is growing its in-store sales team and we are looking for driven, personable individuals who thrive in a retail environment. In this role you will work inside a…
Added 1 hour ago
Associé(e) Mise en marché (Temps plein) Temporaire
The Home Depot Canada
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Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
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Advanced Agent - Guest Communications
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Manager, District Sales
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Manages a sales territory and develops direct reports including inside and outside sales, and special products sales. Actively schedules sales meetings and events with specified accounts…
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Retail Sales Manager
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Calgary, AB
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Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and…
Added 2 hours ago
Sales Service Cashier
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Saskatoon, SK
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The Sales Service (Cashier) position is primarily responsible for processing sales transactions, handling general inquiries, general housekeeping, as well as other related customer service…
Added 3 hours ago
Temporary Sales Associate
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
Temporary Sales Support Associate
Coach
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1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Added 3 hours ago
Inside Sales Manager
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Full-time
As our Sales Manager in Sage Intacct’s In Life Department, you will lead a team of Customer Account Managers (CAMs) every day. You will work closely with the CAMs to achieve their renewal,…
Added 3 hours ago
Sales Representative
The Chefs' Warehouse
AB · Edmonton, AB
Full-time
Position Summary: As a key member of our rapidly growing organization, our Sales Associate ultimately acts as the face of our company by delivering outstanding customer service and building…
Added 3 hours ago
Manager, District Sales
White Cap Canada
Toronto, ON
Full-time
Manages a sales territory and develops direct reports including inside and outside sales, and special products sales. Actively schedules sales meetings and events with specified accounts…
Added 3 hours ago
Manager, District Sales
White Cap Canada
Barrie, ON
Full-time
Manages a sales territory and develops direct reports including inside and outside sales, and special products sales. Actively schedules sales meetings and events with specified accounts…
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Customer Sales and Service Representative 3- Building Materials
UFA Co-operative Ltd.
AB · Red Deer County, AB
Reporting to the Store Manager / Assistant Store Manager, the Customer Sales and Service Representative 3- Building Materials is responsible for serving and assisting customers in the…
Added 3 hours ago
Customer Sales and Service Representative
UFA Co-operative Ltd.
Mayerthorpe, AB
Reporting to the Assistant Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods…
Added 4 hours ago
Territory Sales Consultant
Alsco Uniforms
Surrey, BC
Full-time
Vehicles on public roads, inside general offices, customer locations, areas of a typical industrial laundry facility, Service Center or depot.
Added 4 hours ago
Inside Sales Representative
MET Fine Printers Inc.
Vancouver, BC
Full-time
This is a full-time on-site role for an Inside Sales Representative located in Vancouver, BC. The Inside Sales Representative will be responsible for managing customer relationships,…
Added 4 hours ago
Inside Sales Representative
Guillevin
Toronto, ON · Concord, ON · GTA (Greater Toronto Area)
Full-time
Manage and prioritize customer requests coming through various channels (email, phone and online sales).
Added 4 hours ago
Regional Director, High Net Worth Wealth Planning
BMO
Montreal, QC
Full-time
…and increase revenues. Executes a disciplined approach to all sales and wealth management strategies to support regional and national business growth while focussing on the client…
Added 4 hours ago
Seasonal Team Member
Saje Natural Wellness
Vancouver, BC · Greater Vancouver Metropolitan Area
$18.25 to $19.5 CAD / hour
Temporary
Authentically connect with customers and deliver consistent and exceptional service following the standards of our sales model, the Saje experience.
Added 4 hours ago
Wireless Sales Representative
The Mobile Shop
Toronto, ON · North York, ON
Full-time
…Glentel Inc., Canada’s leading wireless retailer. We are seeking Sales Representatives (Mobilists) to work inside Real Canadian Superstore where you will guide customers towards their…
Added 4 hours ago
Store Associate
The Salvation Army in Canada
Peterborough, ON
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.

Calgary Fasteners Tool

Inside Sales and Service Representative

Nanaimo, BC, Canada

Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 1, 2026

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Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Paid Sick Days
Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales and Service Representative will process customer orders, manage inquiries regarding product availability and pricing, and provide professional customer service. Additionally, the role involves supporting outside sales representatives, maintaining the showroom, and executing local deliveries.

Requirements

Candidates should have 2 to 3 years of customer service experience and strong communication and computer skills. A valid driver's license is required, along with the ability to work in a fast-paced environment and a willingness to learn about industrial products.

Skills

Customer Service
Sales
Order Processing
Inventory Management
Communication
Time Management
Attention To Detail
Computer Proficiency
Product Knowledge
Interpersonal Skills
Problem Solving
Logistics

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Fasteners
Tools
Inventory
Order Processing
Showroom Management
Logistics
Delivery
Industrial
Commercial
Construction
Safety Supplies
Communication
Time Management
Computer Literacy

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