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Added 17 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
CG
Manager, RF & Antenna Research and Technology
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Research and Technology leads the organization's advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
Added 1 hour ago
CG
Manager, RF & Antenna Systems
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced integrated solutions and acts as the bridge between technology innovation and mission-focused customer applications.…
Added 1 hour ago
CG
Manager, Mechanical Design and Core Engineering
Calian Group
Ottawa, ON
- Full-time
The Manager, Mechanical Design and Core Engineering is responsible for establishing and executing the strategic roadmap for shared engineering capabilities, laboratories, technical…
Added 2 hours ago
EC
HR Business Partner
Eaton Corporation
Edmonton, AB
- Full-time
…year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills,…
Added 2 hours ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 2 hours ago
TC
Production manager - manufacturing
Trans-United Consultants Ltd.
Whitby, ON
- $90,000 to $100,000 CAD / year
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 3 hours ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Twelve (12) or more years of experience in engineering, procurement, and Engineering Manager positions, with the majority on mining projects;
Added 3 hours ago
BI
National Sales Manager
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 3 hours ago
TI
Inventory Control Manager
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Reporting to the Plant Manager, the Inventory Control Manager is responsible for overseeing inventory management and control processes within a high SKU environment. This role plays a…
Added 3 hours ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Reports To: Manager, Global Supply Chain Planning
Added 3 hours ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…performance-based bonuses, competitive matched retirement saving program, up to 20 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New Year…
Added 3 hours ago
A
Quality Assurance Inspector
Argus
AB · Edmonton, AB
- Full-time
Since 1958, Argus has grown from a small local business into a global provider of pigging, threading, and manufacturing solutions.
Added 3 hours ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- $100,000 to $140,000 CAD / year
- Full-time
…commercial terms within defined authority levels, and supporting program and operational…
Added 3 hours ago
B
Intern, Finance St-Laurent (Winter 2027)
Bombardier
Montreal, QC
- Volunteer
Our team is made up of financial analysts who enjoy combining rigorous work with fun, guided by an energetic manager, all collaborating in a positive and constructive environment. We are…
Added 3 hours ago
GV
Lead Millwright/Electrician
Golden Valley Foods LTD.
Abbotsford, BC
- $47.23 to $50.63 CAD / hour
- Full-time
…security, comprehensive group benefits, an employee assistance program, RSP program, scholarship, and bursary…
Added 3 hours ago
HM
Maintenance Supervisor - FIFO from Western Canada
Hecla Mining
Whitehorse, YT · Prince George, BC · Vancouver, BC · Elsa, YT · Edmonton, AB · Calgary, AB
- Full-time
Added 4 hours ago
Maintenance Summer Student
Tundra Oil & Gas Limited
Virden, MB
Must be enrolled in a post-secondary program (preferably second year or higher)
Added 4 hours ago
Workovers &DHR&M Engineering Student
Tundra Oil & Gas Limited
Virden, MB
Currently enrolled in Engineering or Technologist Education Program
Added 4 hours ago
NI
Financial Accountant
NORSAT INTERNATIONAL INC
Aurora, ON
- $75,000 to $90,000 CAD / year
- Full-time
…all aspects of antenna and RF signal conditioning design and manufacturing. With a strong focus on R&D, we continue to expand our product offerings and offer industry-leading technical…
Added 4 hours ago
Inside Sales & Service Rep
Calgary Fasteners Tool
Red Deer, AB
Added 4 hours ago
JS
Engineering - Co-op Student - Advance Molding Solution
J Sterling Industries
Barrie, ON
- $20 to $22 CAD / hour
- Internship
POSITION OBJECTIVE: The Engineering Co-op Student – Advanced Molding Solutions (AMS) will report to and support the Manager – Advanced Molding Solutions in injection molding engineering,…
Added 4 hours ago
AR
Regional General Manager, North
ABC Recycling Ltd.
Burnaby, BC
- $140,000 to $180,000 CAD / year
Reporting to the VP, Canadian Operations, the Regional General Manager, North is responsible for the operations of our Terrace, Prince George, Kelowna, Fort St. John and Grande Prairie…
Added 4 hours ago
OC
Business Development Manager
Ontario Centre of Innovation
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
As the Business Development Manager for GTA you will support companies that are driving Ontario’s economy toward greater prosperity, health, and sustainability. In this pivotal role, you…
Added 4 hours ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- Full-time
…commercial terms within defined authority levels, and supporting program and operational…

Calgary Fasteners Tool

Inside Sales & Service Rep

Red Deer, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Lead/manage/supervise a team of inside sales representatives.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Address customer escalations.
Collaborate with team members within the branch and with other functions/branches across TFG.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Other duties as assigned by the manager.

Qualifications:

3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

The Fastener Group with multiple has branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

We provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. We believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales & Service Lead will manage a team of representatives to process customer orders, provide product information, and resolve inquiries. They will also collaborate with branch staff and support outside sales representatives to ensure a smooth customer experience.

Requirements

Candidates should have 3 to 7 years of customer service experience in a similar industry and possess strong communication and interpersonal skills. Proficiency with computers and the ability to manage multiple priorities in a fast-paced environment are essential.

Skills

Customer service
Team leadership
Sales support
Inventory management
Pricing strategy
Order processing
Communication skills
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Product knowledge
Problem solving
Conflict resolution
Fasteners and tools knowledge

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Team Lead
Fasteners
Tools
Inventory
Pricing
Order Processing
Industrial
Commercial
Construction
Safety Supplies
Relationship Building
Sales Support
Branch Operations

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