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Added 23 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 23 mins ago
LC
food services manager
Lee Chen Asian Bistro
Toronto, ON
- Full-time
Added 23 mins ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 23 mins ago
B
Warehouse Operator Full-Time - Saanich
Buckerfield's
Saanich, BC
- Full-time
May require you to work weekends and statutory holidays, as scheduled by the Store Manager
Added 23 mins ago
WC
Cosmetics Associate
Walmart Canada
Coquitlam, BC
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 23 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 24 mins ago
AR
Banquet Captain
Algonquin Resort
Ottawa, ON · Kanata, ON
- Part-time
Support the team in set-up and tear-down process of function space including, tables, chairs, dance floors and various equipment for organizing functions.
Added 39 mins ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 CAD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 39 mins ago
Sales Associate
Laura Canada
Dartmouth, NS
Added 54 mins ago
P
Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
…with clients to identify opportunities for growth, optimise operations, and enhance overall business…
Added 54 mins ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 54 mins ago
BR
Safety and Risk Compliance Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - SRGI Office - BC
- Full-time
Offer expert advice and assistance as a resource for regulatory interpretation and guidance to Operations and Support Services teams to support the successful execution and maintenance of a…
Added 54 mins ago
PV
Keyholder
Pet Valu
Burnaby, BC
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 54 mins ago
SC
shift supervisor - Store# 04965, 404 & Major Mackenzie
Starbucks Coffee Company
Markham, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04448, BLOOR & JARVIS
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04863, FAIRVIEW MALL
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04327, West Broadway & Granville
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04762, FAIRWAY PLAZA - KITCHENER
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 50276, 959 CHEMONG ROAD
Starbucks Coffee Company
Peterborough, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 57236, SHERWOOD DRIVE & EMERALD DRIVE
Starbucks Coffee Company
Sherwood Park, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 80845, 265 WEBER STREET NORTH
Starbucks Coffee Company
Waterloo, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04513, The Core
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 54 mins ago
SC
shift supervisor - Store# 04412, BANKERS HALL
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
PH
Restaurant manager
Pizza Hut Canada
Bathurst, NB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…

Calgary Fasteners Tool

Inside Sales & Service Rep

Red Deer, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Lead/manage/supervise a team of inside sales representatives.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Address customer escalations.
Collaborate with team members within the branch and with other functions/branches across TFG.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Other duties as assigned by the manager.

Qualifications:

3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

The Fastener Group with multiple has branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

We provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. We believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales & Service Lead will manage a team of representatives to process customer orders, provide product information, and resolve inquiries. They will also collaborate with branch staff and support outside sales representatives to ensure a smooth customer experience.

Requirements

Candidates should have 3 to 7 years of customer service experience in a similar industry and possess strong communication and interpersonal skills. Proficiency with computers and the ability to manage multiple priorities in a fast-paced environment are essential.

Skills

Customer service
Team leadership
Sales support
Inventory management
Pricing strategy
Order processing
Communication skills
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Product knowledge
Problem solving
Conflict resolution
Fasteners and tools knowledge

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Team Lead
Fasteners
Tools
Inventory
Pricing
Order Processing
Industrial
Commercial
Construction
Safety Supplies
Relationship Building
Sales Support
Branch Operations

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