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Added 6 mins ago
BS
Security manager
BRAVO SECURITY SERVICES LTD.
Calgary, AB
- From $53 CAD / hour
- Full-time
- On-site
Manage the operations of a department providing several administrative services
Added 10 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 10 mins ago
BC
Commercial Insurance Broker
BFL CANADA
Brossard, QC
- Full-time
…employee and family assistance program, and retirement and savings…
Added 10 mins ago
O
Marketing Operations Manager
Optro
Remote, Canada
- $102,000 to $140,000 CAD / year
- Full-time
- Remote
Owning our core operational programs: lead lifecycle and scoring, nurture architecture, and other key operational campaigns. You'll govern them, find where they're leaking, underperforming…
Added 17 mins ago
PC
Warehouse manager
Punjabi Chaap Corner Canada
Mississauga, ON
- From $45.25 CAD / hour
- Full-time
- On-site
Direct and control the operations of commercial facilities
Added 24 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 25 mins ago
BG
Parts Person - Peterbilt - Afternoon Shift
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
The position entails executing parts inventory duties that bolster our Parts Business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to…
Added 40 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
…experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors ensure adherence to the Sephora concepts and…
Added 43 mins ago
CC
Operations general manager
Crown Cannabis
Edmonton, AB
- From $41.6 CAD / hour
- Full-time
- On-site
Allocate material, human and financial resources to implement organizational policies and programs
Added 55 mins ago
NR
Cleaner
Northview Residential REIT
Yellowknife, NT
- Full-time
We are looking for a Cleaner to join our Residential team in Yellowknife, NT. Reporting to the Regional Manager, you are responsible for maintaining the cleanliness, presentation and…
Added 55 mins ago
E
Lab Manager/Project Manager
EXP
Burnaby, BC
- Full-time
The Lab Manager / Project Manager is responsible for the leadership, technical oversight, and day-to-day operation of EXP's Soils and Materials Laboratory in Burnaby, BC. The role combines…
Added 55 mins ago
W
Préposé aux caisses libre-service
Walmart
Saint-Georges, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 55 mins ago
R
Senior Manager, US IA Operations (Mat Leave - Backfill Contract - 14months)
RBC
Toronto, ON
- Full-time
The Senior Manager, US Audit Operations, reports to the Managing Director, US COO Internal Audit within the US Internal Audit Operations and Analytics team. This position will play a key…
Added 1 hour ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
GARAGE - Assistant Manager - Avalon Mall
Groupe Dynamite, Inc Garage
St. John's, NL
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
DYNAMITE - Team Leader PT - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 1 hour ago
GD
DYNAMITE - Team Leader PT - Orchard Park Shopping Centre
Groupe Dynamite, Inc Garage
Kelowna, BC
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 1 hour ago
GD
DYNAMITE - Assistant Manager - Bayshore Shopping Centre
Groupe Dynamite, Inc Garage
Ottawa, ON · Nepean, Ontario
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
DS
DSW: Supervisor Part-time
DSW-Designer Shoe Warehouse
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 1 hour ago
Distribution Center Associate (BC)
Brother Canada
Richmond, BC
…Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother…
Added 1 hour ago
KS
Construction manager
Kerect Scaffold Ltd
Maple, ON
- From $140,000 CAD / year
- Full-time
Develop and implement quality control programs
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
AB · Edmonton, AB
- Part-time
…Bed Coordination, Bed Management or working in an integrated operations centre/command centre required. Experience at the University of Alberta Hospital – including familiarity with…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

Calgary Fasteners Tool

Inside Sales & Service Rep

Red Deer, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Lead/manage/supervise a team of inside sales representatives.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Address customer escalations.
Collaborate with team members within the branch and with other functions/branches across TFG.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Other duties as assigned by the manager.

Qualifications:

3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

The Fastener Group with multiple has branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

We provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. We believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales & Service Lead will manage a team of representatives to process customer orders, provide product information, and resolve inquiries. They will also collaborate with branch staff and support outside sales representatives to ensure a smooth customer experience.

Requirements

Candidates should have 3 to 7 years of customer service experience in a similar industry and possess strong communication and interpersonal skills. Proficiency with computers and the ability to manage multiple priorities in a fast-paced environment are essential.

Skills

Customer service
Team leadership
Sales support
Inventory management
Pricing strategy
Order processing
Communication skills
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Product knowledge
Problem solving
Conflict resolution
Fasteners and tools knowledge

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Team Lead
Fasteners
Tools
Inventory
Pricing
Order Processing
Industrial
Commercial
Construction
Safety Supplies
Relationship Building
Sales Support
Branch Operations

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