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Added 54 mins ago
3S
Store manager - retail
3610 Sari-Sari Store
Prince George, BC
- From $43.5 CAD / hour
- Full-time
- On-site
Added 1 hour ago
KG
Building Operator (Toronto)
Kipling Group
Toronto, ON
- Full-time
…disciplined operations, strong financial performance, and long-term asset value. Guided by a hands-on approach and a commitment to trust, integrity, professionalism, and innovation, Kipling…
Added 1 hour ago
A
Accounting assistant
Archer
Quebec, QC
- Full-time
Experience in the use of accounting software (Sage, Acomba, SAP). Experience in using SAP would be an asset.
Added 1 hour ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
Experience using ERP, MRP, or production management software is an asset.
Added 1 hour ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Job Title: Senior Manager, Salesforce Platform Architecture & Development
Added 1 hour ago
TC
Travel agency manager
Top Canada Tours
Calgary, AB
- From $46.15 CAD / hour
- Full-time
- On-site
Added 1 hour ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
The TransX Group of Companies has an exciting opportunity for a Parts Manager to join our Maintenance & Procurement department.
Added 2 hours ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
· Use of CCTV systems and investigation software an asset.
Added 2 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 3 hours ago
T
Personal Banker
TD
Peace River, AB
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 3 hours ago
AG
Ground Operations Supervisor
Alliance Ground International
Richmond, BC · YVR Airport
- Full-time
Technical Skills: Strong computer proficiency and math skills. Experience with flight tracking software or airline baggage systems is an asset.
Added 3 hours ago
M
Bilingual E-Commerce Control Auditor
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…prevent fraud and abuse. Additionally, this role will support the Manager with projects and…
Added 3 hours ago
CS
Payroll Specialist- Hybrid
Cogir Senior Living
Kelowna, BC · Northwood
- Full-time
Identify potential compliance issues, escalate them to the Payroll Manager, and recommend solutions and/or alternatives to address concerns.
Added 3 hours ago
WI
Manufacturing Operator - Second Shift
Woodward, Inc.
Peterborough, ON
- Full-time
Reporting to the Manufacturing Manager you will be responsible for the following:
Added 5 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 5 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 6 hours ago
KG
Community Manager (Toronto)
Kipling Group
Toronto, ON
- Full-time
…manages over 28M square feet across 150 properties of various asset classes across Canada. Our reputation is built on trust, integrity, professionalism, and strong leadership, while our…
Added 7 hours ago
FM
Finance Officer (NOC 12200)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
Completion of secondary school is required; post-secondary education in accounting, bookkeeping, or a related field is considered an asset.
Added 7 hours ago
1
Office Manager - Abbey Lane Dental
123Dentist
Toronto, ON
- Full-time
Experience with dental practice management software such as [Tracker] is considered an asset
Added 7 hours ago
1
Assistant Office Manager/Level II DA-Creekside Dental, Kelowna
123Dentist
Kelowna, BC
- $65,000 to $80,000 CAD / year
- Full-time
Experience with dental practice management software such as Tracker and Dentrix is considered an asset
Added 8 hours ago
EC
Part-Time Driver - Calgary Branch
Encore Canada
Calgary, AB
- Part-time
…Encore owned, leased, or rented trucks. This position reports to Manager,…
Added 8 hours ago
EG
Part-Time Driver - Calgary Branch
Encore Global
AB · Calgary, AB
- Part-time
…Encore owned, leased, or rented trucks. This position reports to Manager,…
Added 9 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 9 hours ago
DC
Manager, corporate sales
Donfero Consultancy Inc.
Mississauga, ON
- From $59 CAD / hour
- Full-time
- On-site

Calgary Fasteners Tool

Inside Sales & Service Rep

Red Deer, AB, Canada

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Job details

Experience: 3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Lead/manage/supervise a team of inside sales representatives.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Address customer escalations.
Collaborate with team members within the branch and with other functions/branches across TFG.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Other duties as assigned by the manager.

Qualifications:

3 to 7 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

The Fastener Group with multiple has branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

We provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. We believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales & Service Lead will manage a team of representatives to process customer orders, provide product information, and resolve inquiries. They will also collaborate with branch staff and support outside sales representatives to ensure a smooth customer experience.

Requirements

Candidates should have 3 to 7 years of customer service experience in a similar industry and possess strong communication and interpersonal skills. Proficiency with computers and the ability to manage multiple priorities in a fast-paced environment are essential.

Skills

Customer service
Team leadership
Sales support
Inventory management
Pricing strategy
Order processing
Communication skills
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Product knowledge
Problem solving
Conflict resolution
Fasteners and tools knowledge

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Team Lead
Fasteners
Tools
Inventory
Pricing
Order Processing
Industrial
Commercial
Construction
Safety Supplies
Relationship Building
Sales Support
Branch Operations

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