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Added 1 hour ago
Operations Coordinator
Hudson Entry & Automation
London, ON
$55,000 to $75,000 CAD / year
Full-time
This is an inside role with real weight. You are air traffic control for service, project support, and quoting.
Added 4 hours ago
Chef de la technologie (CTO) | Chief Technology Officer (CTO)
ValPay
Montreal, QC · Saint-Laurent, QC
Full-time
…accept both online and in-person payments. ValPay's PayFac-as-a-Service model gives its partners all the benefits of integrated payments while handling the heavy…
Added 6 hours ago
Chef de la technologie (CTO) | Chief Technology Officer (CTO)
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
Full-time
…accept both online and in-person payments. ValPay's PayFac-as-a-Service model gives its partners all the benefits of integrated payments while handling the heavy…
Added 7 hours ago
Service Specialist
London Drugs Limited
Vancouver, BC
$18.65 to $21.98 CAD / hour
Other
The Service Specialist is generally responsible for providing any assistance required by customers throughout the General Sales area. This position is key in the company’s ability to…
Added 8 hours ago
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 8 hours ago
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 8 hours ago
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 12 hours ago
Outside Sales Representative KIRKLAND, QUEBEC
WECO Electrical Connectors
Kirkland, QC
Full-time
As a member of the sales team, the person reporting to the CEO, will be part of the company’s significant growth and acceleration initiatives.
Added 13 hours ago
NRO - Retail Store Associate
The Salvation Army in Canada
Victoria, BC
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 15 hours ago
In-Store Merchandiser
Laura Canada
Winnipeg, MB
Dress mannequins and install props both in the windows and inside the store.
Added 17 hours ago
Assistant Store Leader
kate spade new york
Rocky View No 44, AB · Rocky View County, AB
Full-time
…coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates can…
Added 18 hours ago
Merchandising Execution Associate Part-Time - 7248 Whitemud
The Home Depot Canada
Edmonton, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 18 hours ago
Parts Counter Specialist
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 18 hours ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
· 1-3 years field sales or inside sales/customer service experience
Added 19 hours ago
Account Manager - Utilities-FR
Noramco
Edmonton, AB
Full-time
Previous Sales/Inside Sales experience in the Canadian Electrical Industry is required
Added 21 hours ago
Member Experience Representative
YBC
Chilliwack, BC
Up to $18.85 CAD / hour
Part-time
…welcoming experience in branch. The primary focus on membership sales, engagement and retention while supporting delivery of YMCA BC Standards and member programs and services within the…
Added 21 hours ago
Supervisor, Customer experience Center (Temporary)
Air Liquide
Edmonton, AB
Full-time
Experience: 5–7 years of relevant experience in customer service, inside sales, order desk, or supervisory roles (preferably in cylinders, welding products, and industrial products).
Added 22 hours ago
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS (Mon-Fri 6AM-3PM Availability)
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 22 hours ago
Merchandising Associate: Part Time - NORTH HILLS
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 23 hours ago
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 23 hours ago
Account Manager
Constant C Technology Group Inc.
Winnipeg, MB
$60,000 to $70,000 CAD / year
Full-time
Be the client's advocate inside Constant C. When something needs attention, you bring it to the service manager with the facts and see it through.
Added 1 day ago
Sales Representative / Representant de vente - Tracadie
The Linq Agency
NB
As a Sales Ambassador at The LINQ Agency, you’ll be the friendly and enthusiastic face and voice representing our client’s brand including financial products and services inside retail…
Added 1 day ago
Sales Account Executive
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
Full-time
The Sales Account Executive is responsible for managing and growing a portfolio of Financial Services clients. This role
Added 1 day ago
Assistant Store Manager
Whistler Blackcomb
Whistler, BC
Temporary
Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer…
Added 1 day ago
Temporary Sales Support Associate
Coach
Calgary, AB
Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered

Calgary Fasteners Tool

Inside Sales & Service Rep

Vernon, BC, Canada

Pay: $47,000 to $49,000 CAD / year
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Aug 25, 2026

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Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our Vernon location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

The Fastener Group with multiple has branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

We provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. We believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales & Service Representative will process customer orders, manage inquiries regarding pricing and availability, and provide professional customer service. They will also support outside sales staff and assist with showroom maintenance and inventory tasks.

Requirements

Candidates should have 2 to 3 years of customer service experience in a similar industry and strong computer proficiency. Excellent communication, time management, and interpersonal skills are required to succeed in this fast-paced environment.

Skills

Customer service
Sales
Order processing
Product knowledge
Communication skills
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Inventory management
Pricing
Problem solving
Teamwork

Benefits

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Fasteners
Tools
Inventory
Pricing
Showroom
Industrial
Commercial
Construction
Safety Supplies
Communication
Time Management
Team Player

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