Clinic Administrator

Company Description Calgary Hearing Aid & Audiology is a locally owned and operated hearing care provider offering a 60-day trial experience to help clients find the best solution for hearing loss. The clinic provides comprehensive hearing tests and customized fittings performed by experienced, licensed clinicians. With five locations across Calgary, the team focuses on convenience, accessibility, and high-quality, client-centered care. Clients benefit from a lifetime service warranty, advanced hearing technology, and a unique follow-up plan designed to ensure long-term satisfaction and optimal hearing outcomes.

Role Description: The Clinic Administrator is a full-time, on-site position at our Market Mall Professional Building location. This role is responsible for coordinating appointments, maintaining accurate client records, supporting clinicians, and ensuring the smooth day-to-day operation of the clinic. The ideal candidate provides excellent customer service, maintains an organized and welcoming environment, and contributes to an efficient workflow and positive client experience.

• Strong customer service and communication skills, with a professional, client-focused approach.
• Excellent organizational and time-management skills, with the ability to prioritize tasks in a busy, multi-clinician environment.
• Experience with administrative and financial tasks, including invoicing, billing, data entry, 3rd party billing and reporting.
• Knowledge of medical records management, confidentiality, and healthcare documentation.
• Familiarity with audiology, hearing care, or a similar healthcare environment is an asset.
• Proficiency in Microsoft Office and Windows.
• Secondary education in healthcare administration, business administration, or a related field is preferred; equivalent experience will be considered.

Please forward your resume to office manager: Patti Cromwell patti.cromwell@calgaryhearingaid.com

*Only qualified candidates will be contacted