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Added 4 mins ago
Maintenance Worker
Retirement Concepts
Nanaimo, BC
$22.5 to $25.82 CAD / hour
Temporary
The Maintenance Worker reports to the General Manager, Maintenance Manager or designate and is responsible for the day-to-day maintenance activities to support the efficient operation of…
Added 4 mins ago
Janitor
Retirement Concepts
Coquitlam, BC
$20.34 to $20.5 CAD / hour
Temporary
The Janitor reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community common areas to maintain the established standards for…
Added 4 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 4 mins ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 4 mins ago
Production Quality Manager
Siemens
Vaughan, ON
Full-time
Opportunities to advance your career and mentorship programs on a local and global scale.
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Financial Manager - PLM (Product Line Mgmt)
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Title: Financial Manager - PLM (Product Line Mgmt)
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Meat Wrapper (Cochrane)
Calgary Co-op
Cochrane, AB
…respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative…
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BMO
Toronto, ON
Full-time
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
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BMO
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Personal Banker
BMO
Montreal, QC
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Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Added 5 mins ago
Senior Banker
BMO
Montreal, QC
Full-time
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Added 19 mins ago
Managing Consultant, Project Manager (Environmental)
ERM
Whitehorse, YT · Vancouver, BC · Calgary, AB
$91,300 to $137,400 CAD / year
Full-time
As a Managing Consultant, Project Manager (Environmental) with ERM - one of the world’s leading sustainability and environmental consulting firms - you’ll play a key role in advancing…
Added 19 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Part-time
Facilitates efficient patient flow and patient access within and between units/programs/clinics.
Added 19 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Temporary
Facilitates efficient patient flow and patient access within and between units/programs/clinics.
Added 19 mins ago
Relationship Manager Intern, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
Abbotsford, BC
Full-time
…communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for…
Added 34 mins ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 34 mins ago
Occupational Therapist - RTW & Mental Health
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As the Occupational Therapist, you will have the opportunity to create programs that benefit the community, work with a diverse group of clients and mentor students. You will create…
Added 49 mins ago
Budtender
Atlantic Cultivation
Bay Roberts, NL
Part-time
Everything we do at ACL is grounded in our core values: Quality, Community, and Fun!
Added 50 mins ago
Maintenance Worker
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Nanaimo, BC
$22.5 to $25.82 CAD / hour
4. Actively participates in orientation of new staff, community programs, meetings,
Added 1 hour ago
MANAGER OF ENVIRONMENTAL PROGRAMS AND COMPLIANCE (Permanent, Full-time; Exempt)
Regional District of Fraser-Fort George
Prince George, BC
Full-time
MANAGER OF ENVIRONMENTAL PROGRAMS AND COMPLIANCE
Added 1 hour ago
2600002208 - Registered Nurse
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
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Added 1 hour ago
Program Manager, Full-Time
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The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This…
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Clinical Nurse Specialist – Mental Health, Full Time, Professional Practice
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…professional nursing practice across the Providence Care sites and community programs. Reporting to the Manager, Professional Practice, and working in consultation with Program Leadership,…
Added 1 hour ago
Applications Assistant (Temporary Relief), Office of the Registrar
University of Calgary
Calgary, AB
Temporary
…international applications to undergraduate and open studies programs. The office also provides front-line advising services to prospective students regarding application procedures and…
Added 1 hour ago
Applications Assistant, Office of the Registrar
University of Calgary
Calgary, AB
Full-time
…international applications to undergraduate and open studies programs. The office also provides front-line advising services to prospective students regarding application procedures and…

Calgary Humane Society

Community Services Facilitator - Full Time

Calgary, AB, Canada

Pay: $36,367.50 with a 10.46% salary increase after successful completion of the probationary period.
Job type: Full-time
Apply by: Oct 25, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

37.5 hours per week | Rotational schedule including days, evenings, and weekends | Shifts between 8:30AM–7:00PM

Reporting to the Manager of Animal Admissions & Foster, the Community Services Facilitator is a collaborative, cross-functional role that operates across Animal Admissions, Foster Care, and Community Programs. This position is integral to advancing the organization’s mission by supporting a coordinated, compassionate approach to service delivery for both animals and the community.

The Community Services Facilitator plays a key role in ensuring a seamless and client-centered experience across the continuum of care - from intake and diversion, to foster placement, to the delivery of community-based supports that help keep pets safely in their homes. This position requires a high degree of adaptability, sound judgment, and professionalism to effectively navigate a fast-paced environment while responding to the diverse needs of clients and animals.

The successful candidate will demonstrate a strong commitment to animal welfare, exceptional customer service, and the ability to effectively coordinate programs, resources, and communication across multiple teams in support of organizational goals.

Responsibilities:

Integrated Service Delivery

Act as a liaison across Admissions, Foster, and Community Programs to ensure cohesive, timely, and client-centered service delivery.
Support the full lifecycle of care for animals and clients, including intake, diversion, foster placement, and community outreach programs.
Maintain strong communication between departments to ensure alignment, efficiency, and continuity of care.

Animal Admissions & Client Support

Provide compassionate, non-judgmental support to clients surrendering animals or seeking assistance.
Assess and triage animal intakes while exploring diversion opportunities and community-based supports.
Process intake documentation, maintain accurate records, and manage database entries.
Coordinate foster intakes, returns, and transportation logistics with internal teams and external veterinary partners.
Respond to public inquiries via phone, email, and in person.

Foster Program Coordination

Train and support foster families and volunteers.
Coordinate the placement of animals into foster homes, ensuring timely and appropriate matches.
Maintain ongoing communication with foster caregivers and provide day-to-day support.
Track and manage foster animal records, inventory, and program documentation.
Support volunteer engagement, recognition initiatives, and foster appreciation efforts.

Community Programs & Outreach

Support the administration of applications, appointment scheduling, and client communication.
Collaborate with veterinary teams and external partners to expand program offerings (e.g., vaccination and spay/neuter initiatives).
Track program data and contribute to reporting and continuous improvement.
Develop and document policies, procedures, and best practices for program consistency.
Assist in the coordination, and delivery of community support programs, including:
Pet Safekeeping
Emergency Boarding
Seniors Program
Pet Food Bank
Keep Them Home initiatives

Collaboration & Operations Support

Provide administrative and operational support across departments as needed.
Assist with animal care duties including handling, cleaning, enrichment, and kennel setup when required.
Support transport of animals to veterinary clinics and partner agencies.
Promote volunteer engagement and donor stewardship through positive relationship-building.
Participate in maintaining a safe, clean, and organized work environment.

Position Requirements:

High school diploma (post-secondary education in animal care, social work, or related field an asset).
Experience in customer service, program coordination, or animal welfare environments.
Strong interpersonal and communication skills, with the ability to manage sensitive situations compassionately.
Proven ability to build relationships across diverse communities and stakeholders.
Excellent organizational and multitasking skills, with the ability to manage competing priorities.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to work independently and collaboratively in a fast-paced environment.
Class 5 Driver’s License with a clear 3-year driver’s abstract required.
Successful candidate will be required to provide a criminal record check at their own expense to be arranged by CHS.

Physical Requirements:

Ability to safely handle animals and lift up to 50 lbs
Capacity for repetitive physical tasks including standing, walking, bending, and lifting
Physically capable of, and comfortable handling a variety of species including but not limited to: cats, dogs, rabbits, birds, reptiles, and other species

Annual Salary:

$36,367.50 with a 10.46% salary increase after successful completion of the probationary period.

What We Offer:

100% employer-paid health and dental benefits for employees and their eligible dependants.
Vision coverage and a Wellness Spending Account.
Employer-matched RSP contributions.
Paid vacation, sick time, wellness days, and flex days, plus a paid day off for your birthday.
Professional development and career-growth opportunities.
Discounts on CHS products and services, including adoption fees.
Access to an Employee and Family Assistance Program and reduced-rate counselling services.
Free on-site parking.
A meaningful, mission-driven workplace where your work directly supports animals and people in the community.

Our Commitment to Inclusion:

The people and families we serve are diverse, and Calgary Humane Society is committed to building an inclusive workplace that reflects the community around us. We believe that different identities, lived experiences, perspectives, and abilities strengthen our organization and help us better support animals and the people who care for them.

We welcome applications from all qualified candidates and particularly encourage applications from people who have historically faced barriers to employment. We are committed to an accessible and equitable recruitment process, and accommodation is available at any stage upon request.

We thank all applicants for their interest. Only those selected for an interview will be contacted. To ensure a fair and consistent recruitment process, we are unable to respond to telephone or email inquiries regarding applications.

Apply About employer

More about this job

Responsibilities

Coordinate services across animal admissions, foster care, and community programs to provide consistent support for animals and clients. Manage intake and foster placements, assist with community programs and outreach, maintain records and communications, and provide operational and animal-care support as needed.

Requirements

A high school diploma is required, with post-secondary education in animal care, social work, or a related field considered an asset; experience in customer service, program coordination, or animal welfare is also sought. Candidates need strong communication and organizational skills, Microsoft Office proficiency, a valid Class 5 driver's license with a clear three-year abstract, and the ability to handle animals and lift up to 50 pounds; a criminal record check is required.

Skills

Customer Service
Program Coordination
Animal Welfare
Client Support
Animal Intake and Triage
Foster Program Coordination
Volunteer Engagement
Community Outreach
Interpersonal Communication
Relationship Building
Organization
Multitasking
Microsoft Office
Recordkeeping
Animal Handling
Transportation Coordination

Benefits

Employer-Paid Health and Dental Benefits
Vision Coverage
Wellness Spending Account
Paid Vacation
Paid Sick Time
Wellness Days
Flex Days
Paid Birthday Leave
Professional Development
Career Growth Opportunities
Employee Discounts
Employee and Family Assistance Program
Reduced-Rate Counselling
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Animal Welfare
Animal Admissions
Foster Care
Community Programs
Client-Centered Service
Intake and Diversion
Animal Triage
Foster Placement
Volunteer Engagement
Community Outreach
Pet Safekeeping
Emergency Boarding
Seniors Program
Pet Food Bank
Spay and Neuter
Vaccination Programs
Veterinary Partners
Program Data and Reporting
Policies and Procedures
Microsoft Office
Animal Handling
Class 5 Driver's License
Criminal Record Check
Customer Service
Transportation Logistics

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