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Added 1 hour ago
Store Associate
Sherwin-Williams
Winnipeg, MB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
Store Associate
Sherwin-Williams
Winnipeg, MB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
S
Sales Solution Specialist ,Healthcare
Sysco
Vancouver, BC · Sysco Canada Inc.
- Full-time
Added 1 hour ago
HR
Operations Associate - PT
Harry Rosen
Toronto, ON · Eaton Centre
- Part-time
We are looking for an Operations Associate to join our Store team. In this role you’ll be responsible for:
Added 1 hour ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Peterborough, ON
Canadian Blood Services is looking for a Temporary part-time Donor Centre Associate to join our dynamic Collections team in our Peterborough, Ontario donor centre.
Added 1 hour ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Peterborough, ON
Canadian Blood Services is looking for a Regular part-time Donor Centre Associate to join our dynamic Collections team in our Peterborough, Ontario donor centre.
Added 1 hour ago
RB
Senior Manager, Royal Distinction Associates
Royal Bank of Canada
Montreal, QC
- Full-time
Drive retention and growth outcomes by developing and maintaining high Associate capability and engagement, empowering your team to deliver exceptional experiences that translate directly…
Added 1 hour ago
RB
Associate Director, Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
The Associate Director, Product Control role involves managing and leading a team of analysts responsible for daily financial Profit and Loss (P&L) reporting, P&L decomposition, as well as…
Added 1 hour ago
RJ
Senior Trust Officer
Raymond James
Vancouver, BC
- Full-time
Working within the Trust Operations Team the Senior Trust Officer, will report to the Associate Vice- President, Trust Operations. You are a goal-oriented team player capable of managing a…
Added 1 hour ago
RJ
Trust Administrator
Raymond James
Vancouver, BC
- Full-time
…Operations. You are an experienced and trusted administrative support associate able to work in a dynamic environment within a growing team and business. You have strong client servicing…
Added 1 hour ago
RJ
Associate Trust Officer
Raymond James
Vancouver, BC
- Full-time
Working within the Trust Services Team, the Associate Trust Officer will report to the Associate Vice-President, Trust Services. You are a goal-oriented team player capable of managing a…
Added 7 hours ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive
Added 7 hours ago
MW
Associate Investment Advisor
Manulife Wealth
Pointe-Claire, QC
- Full-time
Learn the business. Work alongside our advisors, sit in on client meetings, and get comfortable with markets, investments, and wealth planning.
Added 8 hours ago
T
Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
T
Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
T
Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
Store Associate
Sherwin-Williams
Winnipeg, MB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 8 hours ago
Store Associate
Sherwin-Williams
Red Deer, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 8 hours ago
Veterinarian - Signal Hill Animal Clinic
VetStrategy / Daubigny
Calgary, AB
We’re excited to welcome a new Associate Veterinarian to our team!
Added 8 hours ago
Veterinarian - Signal Hill Animal Clinic
VetStrategy / Daubigny
Calgary, AB
We’re excited to welcome a new Associate Veterinarian to our team!
Added 8 hours ago
TG
Associate Director, Brand Marketing
TaylorMade Golf Company
Woodbridge, ON · HQ - Woodbridge - Canada
- Full-time
Frequent travel is required to include attending industry events, conferences, client meetings, or visiting other company locations.
Added 8 hours ago
AG
QA/QC Associate
Alstar Group
Calgary, AB
- Full-time
As a QA/QC Associate, you’ll play a vital role in supporting our team. You will be logging daily weld mapper data, keeping files organized, building key reports, and maintaining daily logs.
Added 8 hours ago
MK
Sales Associate
Michael Kors
Halton Hills, ON
- Part-time
 Build and maintain repeat clientele; utilize client book

Calgary Stampede

Service Desk Technician - Casual Part Time

AB, Canada
CALGARY, AB, T2P 2K8, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

About the Calgary Stampede!

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Service Desk Technician is the face of the IT department. This role focuses on providing rapid, high-quality technical assistance to end-users. The goal is to resolve incidents on the first contact, ensuring minimal downtime for staff while maintaining a high level of customer satisfaction.

Roles and Responsibilities

Responsibilities of the role include, but are not limited to:

Act as a primary point of contact for IT requests via in-person, phone, email, and ticketing portal.
Accurately log, categorize, and prioritize tickets within the ITSM system.
Perform standard user account operations, including password resets, account unlocks, and multi-factor authentication (MFA) setup.
Troubleshoot common issues related to Windows, Microsoft 365 apps, and other client-based applications.
Troubleshoot client hardware issues involving desktops, laptops, mobile devices, and peripherals (printers, docks, monitors, etc.).
Assist in the setup and deployment of computers and mobile devices using company images, standards and checklists.
Document common fixes and contribute "How-To" guides to promote team and client awareness. Work with Support Technicians and System Administrators on documentation.
Maintain and contribute to an accurate inventory of computer hardware and software.
Collaborate with Support Technicians, System Administrators and other IT team members to resolve issues, escalating whenever necessary.
Perform IT project work (e.g. hardware lifecycle refreshes, client OS upgrades, application deployments or upgrades, etc.).
Execute additional technical tasks, initiatives and administrative duties as required to support the overall efficiency of the IT department and the end-user experience

Requirements and Qualifications

The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

1-3 years of IT client support experience in a team-oriented workplace preferred.
Excellent verbal and written communication skills with a focus on "customer-first" service.
Foundational knowledge of client hardware components and Windows operating system navigation.
Experience in IT customer service.
Ability to handle a high volume of requests and manage multiple priorities while staying organized and calm.
Experience in client-level cybersecurity operations and support.
Ability to perform repetitive arm, hand and finger movement. Additionally lifting and carrying up to 50 lb., pushing, crouching, bending, kneeling, reaching, and stair climbing will be required. Occasional exposure to noise, dust, and animal dander is possible.
Class 5 driver’s license.
Relevant certifications (e.g., CompTIA A+, Microsoft certifications, ITIL, etc.) are an asset.
Post-Secondary Diploma or Associate Degree in Computer Science, Information Systems or a related discipline is an asset.

To Apply

To apply, please submit your resume via the “Apply now” button on the top right.

All applicants are thanked in advance and only those selected for interviews will be contacted

Apply About employer

More about this job

Responsibilities

The Service Desk Technician acts as the primary point of contact for IT requests, providing rapid technical assistance and resolving incidents for end-users. They are responsible for hardware and software troubleshooting, user account management, and maintaining accurate inventory records.

Requirements

The ideal candidate should have 1-3 years of IT client support experience and strong communication skills. A post-secondary diploma or associate degree in a related field and relevant certifications like CompTIA A+ or Microsoft certifications are considered assets.

Skills

IT Support
Windows
Microsoft 365
Hardware Troubleshooting
Customer Service
Ticketing Systems
ITSM
User Account Management
Password Resets
Multi-factor Authentication
Computer Deployment
Inventory Management
Cybersecurity Operations
Communication Skills
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Windows
Microsoft 365
Hardware
Software
ITSM
Ticketing System
MFA
Cybersecurity
CompTIA A+
Microsoft Certification
ITIL
Computer Science
Information Systems
Inventory Management
Technical Troubleshooting
Desktop Support
Laptop Support
Peripheral Support

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