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Added 10 mins ago
NS
Clinical Nurse Educator - Community Site
Nova Scotia Health Authority
Hunts Point, NS
- Full-time
Location: Western Zone, Queens General Hospital
Added 10 mins ago
NS
Public Health Nurse - Health Protection
Nova Scotia Health Authority
Antigonish, NS
- $44.44 to $57.13 CAD / hour
- Temporary
Location: Eastern Zone, Antigonish Public Health Office
Added 40 mins ago
AH
Occupational Therapist II - Rehabilitation Oncology
Alberta Health Services
Grande Prairie, AB
- Part-time
…services, program and patient education materials. Reporting to the Manager, Supportive Care, the OTII will provide adult outpatient services that include assessing, triaging and screening…
Added 40 mins ago
MR
Merchandiser (Stephenville, NL)
Match Retail
Stephenville, NL
- Contract
Step 2 Shortlisted candidates participate in a phone or virtual interview with the Hiring Manager.
Added 40 mins ago
AH
Registered Nurse
Alberta Health Services
St. Albert, AB
- Part-time
Under the direction of the Unit Manager/PCM, Medicine or designate, the Registered Nurse (RN), as a professional, bears the primary responsibility and accountability to assess needs, plan,…
Added 40 mins ago
AH
Administrative Support III
Alberta Health Services
Wetaskiwin, AB
- Part-time
…working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (Home Care, Allied Health) operating at the Community Health Centre by:…
Added 40 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Reporting to the Associate Manager of the Ambulatory Blood and Marrow Transplant (BMT) Department at the state-of-the-art Arthur J.E. Child Comprehensive Cancer Centre in Calgary, Alberta,…
Added 40 mins ago
AH
Maintenance Worker III
Alberta Health Services
Camrose, AB
- Temporary
…consultation with the Facilities, Maintenance and Engineering Manager and in accordance with accepted standards, regulations and procedures. The incumbent is responsible for completing…
Added 40 mins ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…Physiotherapist (PT). As a PT for CHC, you will act as both a Case Manager (CM) and a direct care provider, using a family-centered approach to practice, coaching, assessing, organizing,…
Added 40 mins ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…a temporary 0.4 FTE role. Under general supervision of the Manager, Supportive Care, North, PT position is responsible for the assessment and treatment of patients referred to program,…
Added 40 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides effective clinical leadership to the ED and acts as a resource for the multidisciplinary team, patients,…
Added 40 mins ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…Adults Team, Home and Community Care, Calgary Corridor Primary Location: South Calgary Health Centre Location Details: As Per Location Multi-Site: At or Out of (UNA only) FTE: 1.00 Posting…
Added 40 mins ago
AH
Speech Pathologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Under general supervision from the Allied Health Assistant Manager, you will be responsible for the assessment and treatment of patients referred to the service as well as development,…
Added 40 mins ago
AH
Registered Nurse - Case Manager/Interventionist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…interdisciplinary and community setting? The Registered Nurse, Case Manager/Interventionist position with the Home Care program provides an exciting opportunity for you to work autonomously…
Added 40 mins ago
AH
Therapy Assistant
Alberta Health Services
Airdrie, AB
- Full-time
Reporting to the manager and under the clinical direction and supervision of a Recreation Therapist, the Therapist Assistant will contribute to effective and efficient recreation programs…
Added 40 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Alberta (CLPNA). In collaboration with the Registered Nurse Case Manager, the LPN is responsible to assess, plan, implement and evaluate the needs of Home Care clients and their…
Added 40 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides effective clinical leadership to the ED and acts as a resource for the multidisciplinary team, patients,…
Added 40 mins ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
This position currently falls within our hybrid model , allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home.
Added 40 mins ago
AH
Health Care Aide, Type A Continuing Care Home
Alberta Health Services
Grande Prairie, AB
- Part-time
…expertise to provide care and oversight. Reporting to the Care Manager, you will work under the supervision of a regulated health professional while delivering healthcare services. You will…
Added 40 mins ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Temporary
Classification: Manager Union: Exempt Unit and Program: Respiratory Services Primary Location: Red Deer Regional Hospital Location Details: As Per Location Temporary Employee Class: Temp…
Added 40 mins ago
AH
Licensed Practical Nurse, Type A Continuing Care Home
Alberta Health Services
Grande Prairie, AB
- Temporary
…expertise to provide care and oversight. Reporting to the Care Manager, the Licensed Practical Nurse utilizes the nursing process, critical thinking, problem solving and decision making…
Added 40 mins ago
AH
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…support all levels of the multidisciplinary team as per Unit Manager Direction. This unit is based at the Rocky Mountain House Hemodialysis…
Added 40 mins ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
Classification: Unit Manager Union: Exempt Unit and Program: Emergency Department, Medical Unit, Obstetrics, Transition Unit Primary Location: Ponoka Hospital and Care Centr Location…
Added 40 mins ago
AH
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…prior to providing care. This position will report to the Unit Manager -Rocky Mountain House and will support two programs: Acute Care and Emergency. The RN will be committed to providing…
Added 40 mins ago
AH
Senior Project Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Transition Company: Health Shared Services Classification: Senior Project Manager Union: Exempt Unit and Program: Project Management Primary Location: Misericordia Community Hosp Location…

Closed listing

Calian Group

Bilingual Field Nurse Case Manager

Ottawa, ON, Canada

$80000 - $83000/year, paid vacation, personal days and family benefits plan available. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $80000 - $83000/year, paid vacation, personal days and family benefits plan available.
Job type: Full-time
Closing date: Oct 24, 2026
Experience: 3-4 years years' experience working in the pharmaceutical, biopharmaceutical, or health care industry.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location 4: Quebec, QC

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Position Overview

The Field Nurse Case Manager (FCM) is responsible for implementing, managing, and executing a program within the Patient Support Program(s). The FCM optimizes and accelerates positive patient and program outcomes, supporting cross-functional teams. Acting as the Single Point of Contact (SPOC) for patients, HCPs, and extended health care teams, the FCM manages daily program activities, supports Health Care Professionals (HCPs) and other stakeholders in the field, and manages patient dossiers while monitoring metrics and KPIs. Please note that this is a one-year contract with possibility of extension.

Key Responsibilities

Assist the PSP Lead in clinic and remote management, document coordination, and navigation services related to a program within the PSP Program operations.
Provide bilingual support (French/English) for patients and HCPs.
Monitor and report KPIs, offering insights for continuous improvement.
Assist clinic and patient requests with referral paperwork coordination and navigation insurance coverage.
Offer in-clinic support and follow-ups.
Maintain accurate and comprehensive patient records while providing effective communication to support and address treatment journey concerns.
Monitor patient progress and regularly update the healthcare team.
Ensure ethical interactions and compliance with relevant institutional and provincial regulations.
Participate in audits to maintain high standards of PSP operations.
Provide feedback to our client based on field observations and customer feedback regarding service quality, training, and other important areas.
Collaborate with Calian associates as per guidance and guidelines.
Attend training as required.
Develop and implement program tactics and innovative solutions in collaboration with cross-functional teams, including CRM and reporting optimization.
Assist field and medical teams in efficiently managing HCP requests.

Competencies:

Patient Support Program experience, ideally in Cardiology or Internal Medicine
Knowledge of the Canadian, national, and provincial health care systems and environment.
Customer service experience, ideally at call center level.
Experience in clinic or hospital settings is an asset.

Qualifications

College or university degree.
Nursing License, in good standing, with appropriate provincial standards.
English and French bilingualism
3-4 years years' experience working in the pharmaceutical, biopharmaceutical, or health care industry.
Patient Support Program experience is an asset.

Travel Requirements:

Must be able to travel up to 30% of time, including weekend or overnight. This may extend working hours to support operational and travel requirements.

Compensation

$80000 - $83000/year, paid vacation, personal days and family benefits plan available.

Vacancy

We have 1 available position.

About employer

More about this job

Responsibilities

Manage patient support program activities as the single point of contact for patients, healthcare professionals, and care teams, providing bilingual support, clinic assistance, and healthcare navigation. Maintain patient records, monitor progress and KPIs, coordinate referrals and insurance coverage, support compliance and audits, and collaborate with field and medical teams to improve program operations.

Requirements

Requires a college or university degree, a nursing license in good standing under applicable provincial standards, and English-French bilingualism. Candidates should have 3–4 years of experience in the pharmaceutical, biopharmaceutical, or healthcare industry; patient support program experience is an asset, as is experience in cardiology, internal medicine, clinics, or hospitals.

Skills

Nursing
Patient Case Management
Patient Support Programs
Bilingual Communication
French
English
Patient Record Management
Healthcare Navigation
Insurance Coverage Coordination
KPI Monitoring
Customer Service
Healthcare Team Collaboration
Regulatory Compliance
Audit Participation
CRM Optimization
Reporting

Benefits

Paid Vacation
Personal Days
Family Benefits Plan

Visa sponsorship

Not detected in the job text

Keywords

Field Nurse Case Manager
Nursing License
Patient Support Program
Patient Case Management
Cardiology
Internal Medicine
Healthcare System
Pharmaceutical Industry
Biopharmaceutical Industry
Bilingual Support
French
English
Patient Dossiers
Referral Coordination
Insurance Coverage Navigation
Healthcare Professional Support
KPI Monitoring
Continuous Improvement
Clinic Support
Patient Follow-Up
Regulatory Compliance
Audits
CRM Optimization
Reporting
Cross-Functional Collaboration
Travel

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