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Added 4 mins ago
QT
Manager, Project Management Office (PMO)
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $160,000 to $170,000 CAD / year
- Full-time
Working Model: Onsite - 4 days per week currently, moving to 5 days onsite downtown
Added 5 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 5 mins ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 5 mins ago
FA
Commodity Manager – CFM56 Engine Components
FTAI Aviation
Montreal, QC
- Full-time
…while directly influencing cost, availability, and operational performance across the…
Added 5 mins ago
Electrical Sales & Project Manager
Sonepar
London, ON
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
Added 5 mins ago
Software/Electrical Section Manager
BWXT
Kitchener, ON
…of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
Added 5 mins ago
WS
Warehouse & Production Manager
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
The Warehouse & Production Manager is the operational leader of our Montreal (Pointe-Claire) site and a key contributor to our North American supply chain performance. This role is part of…
Added 5 mins ago
FC
Client Transitions Manager
Fidelity Canada
Toronto, ON
- Full-time
The Client Transitions Manager is responsible for overseeing institutional client transitions across Defined Benefit, Defined Contribution, Corporate, Endowment, Foundation, Sub Fund, and…
Added 5 mins ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Translate complex data into actionable business insights through compensation analytics, market trend analysis, financial modeling, dashboards, and reporting to support informed…
Added 5 mins ago
Key Account Manager - Yogourt and Cultured - 405 TWM, Montreal or Longueuil
Lactalis
Montreal, QC
The Key Account Manager is responsible for driving sales results of their business portfolio by leading the execution of sales strategies for Lactalis categories that maximize volume,…
Added 21 mins ago
P&
Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
- Full-time
We are seeking a detail-oriented and analytical Financial Analyst to support our manufacturing and operations teams. This role will report to the Manager of Financial Planning & Analysis…
Added 21 mins ago
Project Manager
Capgemini
Toronto, ON
…and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay…
Added 21 mins ago
CC
Retail Sales Associate
Canna Cabana
MB · OCN, Opaskwayak, MB
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 21 mins ago
P
Manager, Internal Controls and Risk Management – Financial Services (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As a Manager, Internal Controls and Risk Management – Financial Services, you will work with a team of professionals to help anticipate and solve internal control and risk management…
Added 21 mins ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Vancouver, BC
- Full-time
After completing the program, you’ll be ready to step into a Profit Centre Manager role - running your own location like a business owner.
Added 35 mins ago
FB
Junior Data Analys
F&B Business News
Canada
- Full-time
Assist in developing and maintaining business intelligence reports and performance metrics.
Added 35 mins ago
TD
Senior Financial Reporting Analyst
Tetra Digital Group
Toronto, ON
- Full-time
…demands. We’re backed by Urbana Corporation, National Bank, ATB Financial, Wealthsimple, Purpose Unlimited, Shakepay, Shopify, and Coinbase Ventures - some of the most consequential names…
Added 35 mins ago
II
Assistant Manager – Oracle EBS Techno-Functional
Indian Institutes of Public Health (IIPHs)
Amos, QC
- Full-time
…applications. The role involves application support, troubleshooting, business requirement analysis, reports and customizations, integrations, and system enhancements. The candidate should…
Added 35 mins ago
GD
Canada Tax Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
TheCanada Tax Manager opening is a current vacant position at General Dynamics Land Systems – Canada. The base salary hiring range for this position is $132,000 to $173,000 per year. Once…
Added 35 mins ago
AI
Intermediate Data Support Analyst (18-month contract)
AGF Investments
Toronto, ON
- Contract
…system/process improvements. The individual will work with the Manager, Investment Operations, Data Support to support business partners and external parties on all processes relating to…
Added 35 mins ago
KT
Gestionnaire principal(e), Accès au marché / Senior Manager, Market Access
Knight Therapeutics Canada
Montreal, QC
- Full-time
…de ses tâches en télétravail. Cette flexibilité favorise la performance, tout en maintenant une collaboration étroite avec les équipes internes. Le poste est basé dans notre bureau de Ville…
Added 35 mins ago
CH
Regional General Manager
Cambridge Hotel and Conference Centre
Cambridge, ON
- Full-time
The Regional General Manager provides overall operational leadership across the hotel portfolio and serves as a member of the Regional Team. The role develops and supports the General…
Added 35 mins ago
AI
Site Manager
American Iron and Metal
Matane, QC
- Full-time
Reporting to the Regional Director, the Site Manager is responsible for coordinating site activities, managing teams, and ensuring the smooth execution of operations related to the…
Added 35 mins ago
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 35 mins ago
District Accounting Manager - DPM
Tridel Group of Companies
Toronto, ON
The District Accounting Manager will oversee the financial operations of an assigned portfolio of condominium corporations, ensuring financial accuracy, regulatory compliance, and…

Closed listing

Calian Group

Contract Manager, Psych Services

Ottawa, ON, Canada

$85,000 to $95,000CAD annually. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $85,000 to $95,000CAD annually.
Job type: Full-time
Closing date: Oct 23, 2026
Experience: 3 to 5 years of contract administration, project management, customer success, account management, or related experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview

We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and public safety organizations. In this customer-facing role, you will be responsible for ensuring contract success through strong client relationship management, contract compliance, workforce engagement, service delivery oversight, and financial stewardship.

This position is ideal for a confident and resourceful professional who thrives in a fast-paced environment, enjoys building strong stakeholder relationships, and can balance competing priorities while delivering exceptional customer service.

Responsibilities

Manage a portfolio of contracts of varying size, complexity, and activity levels
Support workforce satisfaction, customer satisfaction, contract compliance, retention, and growth objectives
Act as the primary point of contact for client relationship management, issue resolution, and escalations
Monitor contract performance and ensure service level commitments are met
Coordinate with internal stakeholders including Operations, HR, Payroll, Finance, and Contract Administration teams
Track contract deliverables, budgets, billing, invoicing, and financial performance to ensure compliance with approved rates and contract requirements
Work closely with coordinators, psychologists, and test administrators to ensure efficient service delivery
Identify opportunities for process improvement, contract growth, and enhanced customer service
Support proposal and contract renewal activities as a subject matter expert
Maintain accurate documentation, reporting, and communication related to assigned contracts

Qualifications

A post-secondary education in a healthcare, business, or a related field
3 to 5 years of contract administration, project management, customer success, account management, or related experience
Strong customer relationship management and stakeholder engagement skills
Excellent communication, collaboration, and interpersonal abilities
Strong organizational skills with the ability to manage multiple priorities simultaneously
Demonstrated problem-solving and decision-making skills
Strong financial awareness and understanding of contract compliance requirements
Ability to work effectively in a fast-paced and evolving environment
Proficiency with Microsoft Office applications
Experience supporting service delivery, contracts, or customer-facing operations

Additional Requirements

Must be eligible to obtain and maintain a Canadian Government Security Clearance at the Reliability level
French and English bilingualism is strongly preferred and will be considered an asset for this role
Experience within healthcare, mental health, public safety, or professional services environments will also be considered an asset
Ability to work out of our Burlington, ON or Ottawa, ON office (one or the other) on occaion would be preferred but will not be required for this role
Occasional client-related travel may not be required (0-20%)

Compensation

$85,000 to $95,000CAD annually.

Position Type

We have 1 full-time, permanent positon available.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

About employer

More about this job

Responsibilities

Manage a portfolio of psychological services contracts, serving as the primary client contact and overseeing relationships, compliance, service levels, workforce engagement, and issue resolution. Coordinate with internal teams and service providers to track deliverables and financial performance, improve service, and support contract growth, proposals, and renewals.

Requirements

Requires post-secondary education in healthcare, business, or a related field, plus 3–5 years of relevant contract administration, project management, customer success, or account management experience. Candidates should have strong relationship, communication, organizational, financial, and problem-solving skills, be proficient with Microsoft Office, and be eligible for Canadian Government Reliability-level security clearance.

Skills

Contract Management
Contract Compliance
Stakeholder Engagement
Service Delivery Oversight
Financial Stewardship
Budget Tracking
Billing and Invoicing
Issue Resolution
Escalation Management
Workforce Engagement
Customer Service
Problem-Solving
Decision-Making
Process Improvement
Microsoft Office

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Employee Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Psychological Services
Health Services
Contract Management
Contract Administration
Project Management
Customer Success
Account Management
Contract Compliance
Service Level Commitments
Service Delivery
Stakeholder Engagement
Workforce Engagement
Contract Retention
Contract Growth
Budget Tracking
Billing
Invoicing
Financial Performance
Approved Rates
Proposal Support
Contract Renewals
Process Improvement
Microsoft Office
Canadian Government Security Clearance
Reliability-Level Clearance
Mental Health
Public Safety
Law Enforcement

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Jobs in Canada