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Added 3 hours ago
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Technical Director
Starmass | Smart Structural Monitoring Services
Toronto, ON
- Contract
Position: Technical Director / Director of Canadian Operations
Added 4 hours ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
…compassionate Office Coordinator who can help strengthen our operations, support our caregivers, and ensure a positive experience for the clients and families we…
Added 7 hours ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director of Facilities, the Manager, Maintenance & Renewal Services is responsible for the planning, coordination, and delivery of maintenance, repair, and minor renewal…
Added 8 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
ON · Ontario, Canada
- Full-time
Reporting directly to the Executive Director, the Finance Manager will oversee financial operations, budgeting, reporting, payroll, compliance, and financial systems while supporting…
Added 8 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
North Bay, ON
- Full-time
Reporting directly to the Executive Director, the Finance Manager will oversee financial operations, budgeting, reporting, payroll, compliance, and financial systems while supporting…
Added 9 hours ago
FD
Director Partnerships Beverage
Fil Delivery
Mississauga, ON
- Full-time
· Opportunities for professional growth and development.
Added 9 hours ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Added 10 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex Industries Conseils (SIC) is seeking an experienced Director of Operations to oversee workforce managem
Added 10 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 11 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Director of Training and Prevention / Dir Child & Family Services
Added 11 hours ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
challenges related to growth through acquisitions and the standardization of practices. It is a careerdevelopment springboard toward a Director, Internal Audit position.
Added 12 hours ago
CC
Director of Development
Canadian Centre for Policy Alternatives
Toronto, ON
- Full-time
In collaboration with the Executive Director, the Director will develop and implement a comprehensive and strategic fund development plan which is aligned with the CCPA’s priorities and…
Added 14 hours ago
S
Chief Operating Officer
Storibot.ai
Calgary, AB
- Full-time
…operating entity, and the COO leads the operational side of that growth: market entry, partnerships, hiring on the ground, and the systems that let a Calgary company serve American clients…
Added 15 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Supervisor: Director of Global Supply Chain, and Truro Operations
Added 16 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 17 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Added 17 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 17 hours ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change…
Added 20 hours ago
Senior Resource Manager
BIMM
Toronto, ON
Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing…
Added 20 hours ago
Director, Offensive Security
Varicent
Toronto, ON
We're looking for a hands-on Director of Offensive Security to lead and evolve our offensive security program across applications, cloud environments, enterprise systems, and AI-enabled…
Added 21 hours ago
Senior AI Applied Value Architect
Celonis
Canada
…business unit transformation programs. Expert at mobilizing VP/Director-level sponsorship. Flawless English communication with commanding executive…
Added 21 hours ago
Applied AI Value Architect
Celonis
Canada
…business unit transformation programs. Expert at mobilizing VP/Director-level sponsorship. Flawless English communication with commanding executive…
Added 21 hours ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Pramod Rao, Sr. Director, Software Engineering

Calian Group

Manager, Sales Governance and Operations

Ottawa, ON, Canada

$90,000 to $115,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $115,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this role, you will oversee sales governance processes, procurement and contracting activities, proposal and bid management, business reporting, operational improvement initiatives, and strategic business projects.

You will serve as a key liaison between Sales, Procurement, Finance, Operations, Legal, and Executive Leadership, ensuring compliance with corporate policies, Government of Canada procurement requirements, and industry best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and operational procedures.

Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in reducing organizational risk, improving operational efficiency, enabling business transformation initiatives, and ensuring long-term continuity of critical governance, procurement, and operational functions.

Responsibilities

Lead and administer sales governance processes, including opportunity reviews, bid approvals, and governance checkpoints.
Support proposal and bid response activities, ensuring compliance with solicitation requirements and internal approval processes.
Coordinate cross-functional participation in proposal development and opportunity pursuit activities.
Oversee the management and administration of government procurement vehicles, standing offers, supply arrangements, and partner programs.
Monitor governance metrics, bid performance, contract vehicle utilization, and win/loss trends, providing recommendations for improvement.
Support contract review, approval, and risk assessment activities in collaboration with Legal, Finance, and Sales leadership.
Identify and mitigate governance, contractual, and compliance risks associated with pursuit activities and procurement vehicles.
Develop, maintain, and improve business processes, governance documentation, policies, and standard operating procedures.
Lead continuous improvement initiatives related to business systems, workflow automation, and process optimization.
Provide business ownership and oversight for CRM, ERP, and operational workflow processes, ensuring alignment with governance and business objectives.
Oversee reporting and analytics activities supporting pipeline management, forecasting, operational performance, and business planning.
Maintain governance of CRM and ERP systems to ensure data integrity, process consistency, and reporting accuracy.
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Support leadership with operational analysis, executive reporting, and business insights.
Champion adoption of governance frameworks, business tools, and operational processes across the organization.
Develop, maintain, and continuously improve operational knowledge repositories, process documentation, and training materials.
Establish and maintain organizational knowledge related to procurement vehicles, governance processes, partner programs, contracting frameworks, and operational best practices.
Support onboarding and employee development through the creation and maintenance of training resources and process documentation.
Lead communication and change management activities associated with new processes, systems, and governance initiatives.
Support business continuity through documentation, knowledge transfer, succession planning, and operational readiness activities.
Provide oversight and coordination of procurement activities, vendor relationships, and purchasing processes.
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Participate in strategic business initiatives, operational transformation projects, and special programs.
Support audit readiness activities and internal reviews related to procurement vehicles, governance processes, contract management, and compliance requirements.
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Provide input and guidance on information management practices that support operational effectiveness, data integrity, and business governance objectives.
Perform other duties as required within the context of the role.

Qualifications

Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Experience supporting Government of Canada procurement activities, contract vehicles, standing offers, supply arrangements, and competitive bid processes.
Experience coordinating and managing RFP, RFQ, and RFI responses.
Experience supporting Government of Canada security requirements, contract administration, and procurement compliance activities.
Experience leading or supporting business transformation, operational modernization, or enterprise process improvement initiatives.
Experience developing governance frameworks, business processes, operational documentation, and organizational knowledge repositories.
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered a strong asset.
Strong proficiency with ERP systems (NetSuite or similar) and CRM platforms (HubSpot or similar).
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Experience developing operational reports, dashboards, and executive-level business insights.
Ability to analyze business data and translate information into actionable recommendations.
Experience supporting workflow automation, business system integration, and process optimization initiatives.
Strong documentation, process mapping, training, and workflow development skills.
Strong understanding of Government of Canada procurement processes and contracting frameworks.
Knowledge of proposal lifecycle management, bid compliance requirements, and governance review processes.
Experience administering procurement vehicles, standing offers, supply arrangements, or similar contracting mechanisms.
Knowledge of Government of Canada procurement platforms and tools, including CanadaBuys, SAP Ariba, Supply Arrangements, Standing Offers, and related procurement frameworks.
Understanding of governance, compliance, audit readiness, and operational risk management practices.
Familiarity with federal security requirements and controlled procurement processes is considered an asset.
Strong attention to detail and ability to manage complex activities with a high degree of accuracy.
Strategic and analytical thinker.
Strong communicator and relationship builder.
Highly organized with the ability to manage competing priorities.
Collaborative and customer-focused.
Demonstrated ability to influence and drive change across multiple business functions.
Strong change management, stakeholder engagement, and process adoption capabilities.
Committed to continuous improvement, operational excellence, knowledge sharing, and business enablement.

Additional Requirements

Must currently possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Compensation

$90,000 to $115,000

Position Type

We have 1 available position.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

Apply About employer

More about this job

Responsibilities

Lead sales governance, proposal and bid processes, government procurement vehicle administration, contract risk and compliance activities, and operational reporting. Improve business systems and workflows, maintain governance documentation and organizational knowledge, and advise leadership on operational performance and strategic initiatives.

Requirements

Requires post-secondary education in a relevant business or procurement discipline, or equivalent experience, and 5–8+ years of progressive experience in sales operations, governance, procurement, proposal management, or related work. Candidates should have experience with Government of Canada procurement and security requirements, bid responses, ERP and CRM systems, reporting, process improvement, and governance documentation; they must possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Skills

Sales Governance
Government Procurement
Proposal and Bid Management
Contract Administration
Procurement Compliance
Risk Management
Business Process Improvement
CRM and ERP Systems
NetSuite
HubSpot
Microsoft Excel
Reporting and Analytics
Workflow Automation
Change Management
Stakeholder Engagement
Process Documentation

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Government of Canada Procurement
Standing Offers
Supply Arrangements
CanadaBuys
SAP Ariba
NetSuite
HubSpot
Microsoft Excel
Microsoft 365
CRM
ERP
RFP
RFQ
RFI
Proposal Lifecycle Management
Bid Compliance
Contract Administration
Procurement Vehicles
Governance Frameworks
Audit Readiness
Operational Risk Management
Workflow Automation
Business Systems Integration
Process Optimization
Pipeline Management
Forecasting
Executive Reporting
Data Integrity
Government of Canada Secret Security Clearance

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