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Added 21 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Kamloops, BC
- Full-time
Within the Commercial Banking sector, the Manager, Financing Solutions reports to the Director, Financing Solutions and will be a part of the BC Interior (ideally Kelowna, but can also be…
Added 21 mins ago
ME
Controller
MNP Executive Search & Professional Recruitment
Fort McMurray, AB
- Full-time
Contribute to business development initiatives and ensure financial feasibility.
Added 21 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 21 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 21 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 21 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 21 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 21 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 21 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 51 mins ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
Added 52 mins ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the AVP, Product Taxation & Financial Underwriting, the Director, Product Taxation plays a critical role in advancing the strategic objectives of the Insurance Solutions…
Added 52 mins ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 1 hour ago
TN
Marketing Intern (3 Months Term)
The North West Company
Winnipeg, MB
- Internship
Joining TNWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.
Added 1 hour ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 1 hour ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
AB · Edmonton, AB
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 1 hour ago
AI
VP Aviation & Chief Pilot
AIRmarket Inc.
AB · Edmonton, AB
- Full-time
Bring flying, scheduling and testing together, so RTM service development and customer operations run on one schedule.
Added 1 hour ago
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Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 1 hour ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Customer Sales & Service Representative (CSSR) is part of a team that ensures all key indicators of sales and customer service…
Added 1 hour ago
C
Sales Associate III
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
C
Sales Associate II
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…appeal calendar planning) with open-ended relationship and business development work (partnerships, community activation, brand…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 1 hour ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 2 hours ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 2 hours ago
NB
Director CIB Business Management
National Bank of Canada
Calgary, AB
- Full-time
You will report to the Managing Director, CIB Corporate Development and Business Management and lead a broader CIB Business Management function, including responsibility for supporting…

Calian Group

Manager, Sales Governance and Operations

Ottawa, ON, Canada

$90,000 to $115,000 · Full-time

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Applications open in a new tab.

Job details

Pay: $90,000 to $115,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this role, you will oversee sales governance processes, procurement and contracting activities, proposal and bid management, business reporting, operational improvement initiatives, and strategic business projects.

You will serve as a key liaison between Sales, Procurement, Finance, Operations, Legal, and Executive Leadership, ensuring compliance with corporate policies, Government of Canada procurement requirements, and industry best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and operational procedures.

Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in reducing organizational risk, improving operational efficiency, enabling business transformation initiatives, and ensuring long-term continuity of critical governance, procurement, and operational functions.

Responsibilities

Lead and administer sales governance processes, including opportunity reviews, bid approvals, and governance checkpoints.
Support proposal and bid response activities, ensuring compliance with solicitation requirements and internal approval processes.
Coordinate cross-functional participation in proposal development and opportunity pursuit activities.
Oversee the management and administration of government procurement vehicles, standing offers, supply arrangements, and partner programs.
Monitor governance metrics, bid performance, contract vehicle utilization, and win/loss trends, providing recommendations for improvement.
Support contract review, approval, and risk assessment activities in collaboration with Legal, Finance, and Sales leadership.
Identify and mitigate governance, contractual, and compliance risks associated with pursuit activities and procurement vehicles.
Develop, maintain, and improve business processes, governance documentation, policies, and standard operating procedures.
Lead continuous improvement initiatives related to business systems, workflow automation, and process optimization.
Provide business ownership and oversight for CRM, ERP, and operational workflow processes, ensuring alignment with governance and business objectives.
Oversee reporting and analytics activities supporting pipeline management, forecasting, operational performance, and business planning.
Maintain governance of CRM and ERP systems to ensure data integrity, process consistency, and reporting accuracy.
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Support leadership with operational analysis, executive reporting, and business insights.
Champion adoption of governance frameworks, business tools, and operational processes across the organization.
Develop, maintain, and continuously improve operational knowledge repositories, process documentation, and training materials.
Establish and maintain organizational knowledge related to procurement vehicles, governance processes, partner programs, contracting frameworks, and operational best practices.
Support onboarding and employee development through the creation and maintenance of training resources and process documentation.
Lead communication and change management activities associated with new processes, systems, and governance initiatives.
Support business continuity through documentation, knowledge transfer, succession planning, and operational readiness activities.
Provide oversight and coordination of procurement activities, vendor relationships, and purchasing processes.
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Participate in strategic business initiatives, operational transformation projects, and special programs.
Support audit readiness activities and internal reviews related to procurement vehicles, governance processes, contract management, and compliance requirements.
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Provide input and guidance on information management practices that support operational effectiveness, data integrity, and business governance objectives.
Perform other duties as required within the context of the role.

Qualifications

Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Experience supporting Government of Canada procurement activities, contract vehicles, standing offers, supply arrangements, and competitive bid processes.
Experience coordinating and managing RFP, RFQ, and RFI responses.
Experience supporting Government of Canada security requirements, contract administration, and procurement compliance activities.
Experience leading or supporting business transformation, operational modernization, or enterprise process improvement initiatives.
Experience developing governance frameworks, business processes, operational documentation, and organizational knowledge repositories.
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered a strong asset.
Strong proficiency with ERP systems (NetSuite or similar) and CRM platforms (HubSpot or similar).
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Experience developing operational reports, dashboards, and executive-level business insights.
Ability to analyze business data and translate information into actionable recommendations.
Experience supporting workflow automation, business system integration, and process optimization initiatives.
Strong documentation, process mapping, training, and workflow development skills.
Strong understanding of Government of Canada procurement processes and contracting frameworks.
Knowledge of proposal lifecycle management, bid compliance requirements, and governance review processes.
Experience administering procurement vehicles, standing offers, supply arrangements, or similar contracting mechanisms.
Knowledge of Government of Canada procurement platforms and tools, including CanadaBuys, SAP Ariba, Supply Arrangements, Standing Offers, and related procurement frameworks.
Understanding of governance, compliance, audit readiness, and operational risk management practices.
Familiarity with federal security requirements and controlled procurement processes is considered an asset.
Strong attention to detail and ability to manage complex activities with a high degree of accuracy.
Strategic and analytical thinker.
Strong communicator and relationship builder.
Highly organized with the ability to manage competing priorities.
Collaborative and customer-focused.
Demonstrated ability to influence and drive change across multiple business functions.
Strong change management, stakeholder engagement, and process adoption capabilities.
Committed to continuous improvement, operational excellence, knowledge sharing, and business enablement.

Additional Requirements

Must currently possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Compensation

$90,000 to $115,000

Position Type

We have 1 available position.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

Apply About employer

More about this job

Responsibilities

Lead sales governance, proposal and bid processes, government procurement vehicle administration, contract risk and compliance activities, and operational reporting. Improve business systems and workflows, maintain governance documentation and organizational knowledge, and advise leadership on operational performance and strategic initiatives.

Requirements

Requires post-secondary education in a relevant business or procurement discipline, or equivalent experience, and 5–8+ years of progressive experience in sales operations, governance, procurement, proposal management, or related work. Candidates should have experience with Government of Canada procurement and security requirements, bid responses, ERP and CRM systems, reporting, process improvement, and governance documentation; they must possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Skills

Sales Governance
Government Procurement
Proposal and Bid Management
Contract Administration
Procurement Compliance
Risk Management
Business Process Improvement
CRM and ERP Systems
NetSuite
HubSpot
Microsoft Excel
Reporting and Analytics
Workflow Automation
Change Management
Stakeholder Engagement
Process Documentation

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Government of Canada Procurement
Standing Offers
Supply Arrangements
CanadaBuys
SAP Ariba
NetSuite
HubSpot
Microsoft Excel
Microsoft 365
CRM
ERP
RFP
RFQ
RFI
Proposal Lifecycle Management
Bid Compliance
Contract Administration
Procurement Vehicles
Governance Frameworks
Audit Readiness
Operational Risk Management
Workflow Automation
Business Systems Integration
Process Optimization
Pipeline Management
Forecasting
Executive Reporting
Data Integrity
Government of Canada Secret Security Clearance

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