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Added 6 mins ago
GC
Sales and Service - Garden Supplies - Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll…
Added 6 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
Under the supervision of the Study Principal Investigator and following established governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the…
Added 6 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
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Added 21 mins ago
HT
Financial Manager (CSM)
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Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 21 mins ago
A
Global Payroll and Benefits Administrator
Achievers
Toronto, ON
- Contract
Achievers is hiring a Global Payroll and Benefits Administrator on an 18-month contract to provide maternity leave coverage to run Canadian and US payroll and own benefits administration…
Added 36 mins ago
TO
Advisor 1, Payroll Services
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Ottawa, ON
- Full-time
Reporting to the Manager, Payroll, the Advisor 1, Payroll Services is responsible for ensuring the accurate and timely processing of payroll and related documents for TOH employees, EORLA…
Added 37 mins ago
Gestionnaire, accès au marché / Manager, Market Access
SERVIER MONDE
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The Role: In line with its strategic direction, Servier Canada is seeking a Manager, Market Access. Market Access plays a vital role at Servier Canada by driving effective reimbursement…
Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Quality Assurance Engineer
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- Full-time
Reporting to the Manager, Quality Assurance, the Quality Assurance Engineer will be responsible for delivering quality software for the Trulioo SaaS platform. This role involves designing…
Added 1 hour ago
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Facility Services Manager
BGIS
Calgary, AB
- Full-time
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Added 2 hours ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
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Added 2 hours ago
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Production Supervisor/Manager
Garry Machine Mfg. Inc.
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- $80,000 to $100,000 CAD / year
- Full-time
Garry Machine Manufacturing Inc. is seeking a Production Supervisor/Manager to lead CNC, Mechanical/Electrical Assembly, and Fabrication operations.
Added 2 hours ago
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Business Development Manager (Agriculture)
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- Contract
Provide market intelligence, competitive analysis, customer insights, and sales data to support the Director of Sales and inform sales strategy.
Added 2 hours ago
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Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Associate Manager, Brand Marketing will support the development and execution of marketing strategies for Drunk Elephant and Dr. Dennis Gross in Canada. This role is responsible for…
Added 2 hours ago
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Manager, Financial Planning and Analysis
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- $48,899 to $61,124 CAD / year
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Reporting to the Director of Finance, the Manager, Financial Planning and Analysis is responsible for district budgeting, forecasting, financial analysis, and the supervision and…
Added 2 hours ago
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Financial Manager - PLM (Product Line Mgmt)
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Ensure data consistency and integrity across systems and reporting
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As Senior Manager, Email and Distributed Marketing, you will support the strategy and lead the execution, governance, optimization, and ongoing management of advisor- and business-driven…
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Business Analyst
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Conducts and prepares business cases and analysis on program deletions and mergers by compiling information, compiling and analyzing the data and reporting on findings; assists in the…
Added 2 hours ago
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Research Scientist - Product Development
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Added 2 hours ago
FO
IT Business Systems Administrator
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Data governance standards, reporting standards, and system documentation are maintained , including configurations, integrations, and data-flow processes.
Added 2 hours ago
TR
Energy Operations & Assets, Lead
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Trail, BC
- $120,000 to $145,000 CAD / year
- Full-time
…Operations, one of the world's largest fully integrated zinc and lead smelting and refining complexes. Reporting to the Energy Manager, the Energy Operations & Assets Lead is responsible…
Added 3 hours ago
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Process Engineer / Process Improver
NSG Group
Collingwood, ON
- Full-time
The Process Engineer is a key technical leader responsible for the optimization, standardization, and continuous improvement of manufacturing processes of a high-performance, 24/7…
Added 3 hours ago
CC
Manufacturing Analyst, Day Shift - (12-Month Contract)
Coca-Cola Canada Bottling Limited
Brampton, ON
- Contract
The Manufacturing Analyst reports to the Manufacturing Systems Manager and supports the tracking and analysis of utility data, as well as project improvement development and execution at…
Added 3 hours ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

Calian Group

Manager, Sales Governance and Operations

Ottawa, ON, Canada

$90,000 to $115,000 · Full-time

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Job details

Pay: $90,000 to $115,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this role, you will oversee sales governance processes, procurement and contracting activities, proposal and bid management, business reporting, operational improvement initiatives, and strategic business projects.

You will serve as a key liaison between Sales, Procurement, Finance, Operations, Legal, and Executive Leadership, ensuring compliance with corporate policies, Government of Canada procurement requirements, and industry best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and operational procedures.

Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in reducing organizational risk, improving operational efficiency, enabling business transformation initiatives, and ensuring long-term continuity of critical governance, procurement, and operational functions.

Responsibilities

Lead and administer sales governance processes, including opportunity reviews, bid approvals, and governance checkpoints.
Support proposal and bid response activities, ensuring compliance with solicitation requirements and internal approval processes.
Coordinate cross-functional participation in proposal development and opportunity pursuit activities.
Oversee the management and administration of government procurement vehicles, standing offers, supply arrangements, and partner programs.
Monitor governance metrics, bid performance, contract vehicle utilization, and win/loss trends, providing recommendations for improvement.
Support contract review, approval, and risk assessment activities in collaboration with Legal, Finance, and Sales leadership.
Identify and mitigate governance, contractual, and compliance risks associated with pursuit activities and procurement vehicles.
Develop, maintain, and improve business processes, governance documentation, policies, and standard operating procedures.
Lead continuous improvement initiatives related to business systems, workflow automation, and process optimization.
Provide business ownership and oversight for CRM, ERP, and operational workflow processes, ensuring alignment with governance and business objectives.
Oversee reporting and analytics activities supporting pipeline management, forecasting, operational performance, and business planning.
Maintain governance of CRM and ERP systems to ensure data integrity, process consistency, and reporting accuracy.
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Support leadership with operational analysis, executive reporting, and business insights.
Champion adoption of governance frameworks, business tools, and operational processes across the organization.
Develop, maintain, and continuously improve operational knowledge repositories, process documentation, and training materials.
Establish and maintain organizational knowledge related to procurement vehicles, governance processes, partner programs, contracting frameworks, and operational best practices.
Support onboarding and employee development through the creation and maintenance of training resources and process documentation.
Lead communication and change management activities associated with new processes, systems, and governance initiatives.
Support business continuity through documentation, knowledge transfer, succession planning, and operational readiness activities.
Provide oversight and coordination of procurement activities, vendor relationships, and purchasing processes.
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Participate in strategic business initiatives, operational transformation projects, and special programs.
Support audit readiness activities and internal reviews related to procurement vehicles, governance processes, contract management, and compliance requirements.
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Provide input and guidance on information management practices that support operational effectiveness, data integrity, and business governance objectives.
Perform other duties as required within the context of the role.

Qualifications

Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Experience supporting Government of Canada procurement activities, contract vehicles, standing offers, supply arrangements, and competitive bid processes.
Experience coordinating and managing RFP, RFQ, and RFI responses.
Experience supporting Government of Canada security requirements, contract administration, and procurement compliance activities.
Experience leading or supporting business transformation, operational modernization, or enterprise process improvement initiatives.
Experience developing governance frameworks, business processes, operational documentation, and organizational knowledge repositories.
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered a strong asset.
Strong proficiency with ERP systems (NetSuite or similar) and CRM platforms (HubSpot or similar).
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Experience developing operational reports, dashboards, and executive-level business insights.
Ability to analyze business data and translate information into actionable recommendations.
Experience supporting workflow automation, business system integration, and process optimization initiatives.
Strong documentation, process mapping, training, and workflow development skills.
Strong understanding of Government of Canada procurement processes and contracting frameworks.
Knowledge of proposal lifecycle management, bid compliance requirements, and governance review processes.
Experience administering procurement vehicles, standing offers, supply arrangements, or similar contracting mechanisms.
Knowledge of Government of Canada procurement platforms and tools, including CanadaBuys, SAP Ariba, Supply Arrangements, Standing Offers, and related procurement frameworks.
Understanding of governance, compliance, audit readiness, and operational risk management practices.
Familiarity with federal security requirements and controlled procurement processes is considered an asset.
Strong attention to detail and ability to manage complex activities with a high degree of accuracy.
Strategic and analytical thinker.
Strong communicator and relationship builder.
Highly organized with the ability to manage competing priorities.
Collaborative and customer-focused.
Demonstrated ability to influence and drive change across multiple business functions.
Strong change management, stakeholder engagement, and process adoption capabilities.
Committed to continuous improvement, operational excellence, knowledge sharing, and business enablement.

Additional Requirements

Must currently possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Compensation

$90,000 to $115,000

Position Type

We have 1 available position.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

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More about this job

Responsibilities

Lead sales governance, proposal and bid processes, government procurement vehicle administration, contract risk and compliance activities, and operational reporting. Improve business systems and workflows, maintain governance documentation and organizational knowledge, and advise leadership on operational performance and strategic initiatives.

Requirements

Requires post-secondary education in a relevant business or procurement discipline, or equivalent experience, and 5–8+ years of progressive experience in sales operations, governance, procurement, proposal management, or related work. Candidates should have experience with Government of Canada procurement and security requirements, bid responses, ERP and CRM systems, reporting, process improvement, and governance documentation; they must possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Skills

Sales Governance
Government Procurement
Proposal and Bid Management
Contract Administration
Procurement Compliance
Risk Management
Business Process Improvement
CRM and ERP Systems
NetSuite
HubSpot
Microsoft Excel
Reporting and Analytics
Workflow Automation
Change Management
Stakeholder Engagement
Process Documentation

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Government of Canada Procurement
Standing Offers
Supply Arrangements
CanadaBuys
SAP Ariba
NetSuite
HubSpot
Microsoft Excel
Microsoft 365
CRM
ERP
RFP
RFQ
RFI
Proposal Lifecycle Management
Bid Compliance
Contract Administration
Procurement Vehicles
Governance Frameworks
Audit Readiness
Operational Risk Management
Workflow Automation
Business Systems Integration
Process Optimization
Pipeline Management
Forecasting
Executive Reporting
Data Integrity
Government of Canada Secret Security Clearance

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