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Added 13 mins ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
This role is responsible for both the performance of existing programs and the development of new approaches that meet the needs of YVR and its employees. The Manager brings together market…
Added 43 mins ago
NB
Director, Business Transfer - Agriculture
National Bank of Canada
Montreal, QC
- Full-time
A career as a Director, Business Transfer, within the Business Acquisition, Sale and Transfer team at National Bank means acting as a specialist supporting agricultural entrepreneurs with…
Added 43 mins ago
NB
Senior Sales Director, Commercial Banking
National Bank of Canada
Surrey, BC
- Full-time
Being a Senior Sales Director, Commercial Banking for the Fraser Valley market at National Bank means assuming a senior strategic leadership role that extends well beyond sales execution.…
Added 43 mins ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, enable you to master your role and develop new areas of…
Added 43 mins ago
NB
CHIEF DEVELOPER FULLSTACK - PYTHON
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, enable you to master your role and develop new areas of…
Added 43 mins ago
NB
Director, Business Transfer
National Bank of Canada
Laval, QC
- Full-time
A career as a Director, Business Transfer within the Business Acquisition, Sale and Transfer team at National Bank means acting as a specialist for entrepreneurs throughout their business…
Added 1 hour ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
Business Development Manager / Director - Power Transmission
Added 1 hour ago
O
Sr. Director, Product Management, AI Product Strategy
OpenText
Waterloo, ON
- Temporary
We are seeking a Senior Director, AI Strategist and Product Management to lead our initiatives for Generative AI and Agentic AI product portfolios within the Content Management Business…
Added 2 hours ago
BA
Director, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 2 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
Start to own elements of business development including actively supporting business development activities, building and expending your own contact network and supporting Director/…
Added 4 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Continuous learning, development and internal training opportunities
Added 4 hours ago
TH
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
- Full-time
…here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of…
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 4 hours ago
R
Associate Director – Commodity Local Market Risk
RBC
Toronto, ON
- Full-time
Enhance Risk Infrastructure: Lead the development and refinement of the risk management framework, including product mandates, limit reviews, and assessments of new business initiatives.
Added 4 hours ago
H
Indigenous Relations & Business Development Specialist
Houle
Burnaby, BC
- Full-time
Reporting to the Director, Business Development, the Indigenous Relations & Business Development Specialist will drive business growth by fostering Indigenous partnerships, supporting…
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Calgary, AB
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Winnipeg, MB
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Regina, SK
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 4 hours ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 4 hours ago
AC
Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable…
Added 4 hours ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
As a principal leader in the Business Unit of Digital Experience, you will join collaborative, fast-paced teams and work cross-functionally to design, build, and GTM with our Fax Aviator AI…
Added 5 hours ago
Pigment Delivery Director
Clearsulting
Canada
Collaborate with firm leadership to support business development activities, including proposal development, solution design, client presentations, and scoping of new opportunities.
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Calian Group

Manager, Sales Governance and Operations

Toronto, ON, Canada

$90,000 to $115,000 · Full-time

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Applications open in a new tab.

Job details

Pay: $90,000 to $115,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this role, you will oversee sales governance processes, procurement and contracting activities, proposal and bid management, business reporting, operational improvement initiatives, and strategic business projects.

You will serve as a key liaison between Sales, Procurement, Finance, Operations, Legal, and Executive Leadership, ensuring compliance with corporate policies, Government of Canada procurement requirements, and industry best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and operational procedures.

Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in reducing organizational risk, improving operational efficiency, enabling business transformation initiatives, and ensuring long-term continuity of critical governance, procurement, and operational functions.

Responsibilities

Lead and administer sales governance processes, including opportunity reviews, bid approvals, and governance checkpoints.
Support proposal and bid response activities, ensuring compliance with solicitation requirements and internal approval processes.
Coordinate cross-functional participation in proposal development and opportunity pursuit activities.
Oversee the management and administration of government procurement vehicles, standing offers, supply arrangements, and partner programs.
Monitor governance metrics, bid performance, contract vehicle utilization, and win/loss trends, providing recommendations for improvement.
Support contract review, approval, and risk assessment activities in collaboration with Legal, Finance, and Sales leadership.
Identify and mitigate governance, contractual, and compliance risks associated with pursuit activities and procurement vehicles.
Develop, maintain, and improve business processes, governance documentation, policies, and standard operating procedures.
Lead continuous improvement initiatives related to business systems, workflow automation, and process optimization.
Provide business ownership and oversight for CRM, ERP, and operational workflow processes, ensuring alignment with governance and business objectives.
Oversee reporting and analytics activities supporting pipeline management, forecasting, operational performance, and business planning.
Maintain governance of CRM and ERP systems to ensure data integrity, process consistency, and reporting accuracy.
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Support leadership with operational analysis, executive reporting, and business insights.
Champion adoption of governance frameworks, business tools, and operational processes across the organization.
Develop, maintain, and continuously improve operational knowledge repositories, process documentation, and training materials.
Establish and maintain organizational knowledge related to procurement vehicles, governance processes, partner programs, contracting frameworks, and operational best practices.
Support onboarding and employee development through the creation and maintenance of training resources and process documentation.
Lead communication and change management activities associated with new processes, systems, and governance initiatives.
Support business continuity through documentation, knowledge transfer, succession planning, and operational readiness activities.
Provide oversight and coordination of procurement activities, vendor relationships, and purchasing processes.
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Participate in strategic business initiatives, operational transformation projects, and special programs.
Support audit readiness activities and internal reviews related to procurement vehicles, governance processes, contract management, and compliance requirements.
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Provide input and guidance on information management practices that support operational effectiveness, data integrity, and business governance objectives.
Perform other duties as required within the context of the role.

Qualifications

Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Experience supporting Government of Canada procurement activities, contract vehicles, standing offers, supply arrangements, and competitive bid processes.
Experience coordinating and managing RFP, RFQ, and RFI responses.
Experience supporting Government of Canada security requirements, contract administration, and procurement compliance activities.
Experience leading or supporting business transformation, operational modernization, or enterprise process improvement initiatives.
Experience developing governance frameworks, business processes, operational documentation, and organizational knowledge repositories.
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered a strong asset.
Strong proficiency with ERP systems (NetSuite or similar) and CRM platforms (HubSpot or similar).
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Experience developing operational reports, dashboards, and executive-level business insights.
Ability to analyze business data and translate information into actionable recommendations.
Experience supporting workflow automation, business system integration, and process optimization initiatives.
Strong documentation, process mapping, training, and workflow development skills.
Strong understanding of Government of Canada procurement processes and contracting frameworks.
Knowledge of proposal lifecycle management, bid compliance requirements, and governance review processes.
Experience administering procurement vehicles, standing offers, supply arrangements, or similar contracting mechanisms.
Knowledge of Government of Canada procurement platforms and tools, including CanadaBuys, SAP Ariba, Supply Arrangements, Standing Offers, and related procurement frameworks.
Understanding of governance, compliance, audit readiness, and operational risk management practices.
Familiarity with federal security requirements and controlled procurement processes is considered an asset.
Strong attention to detail and ability to manage complex activities with a high degree of accuracy.
Strategic and analytical thinker.
Strong communicator and relationship builder.
Highly organized with the ability to manage competing priorities.
Collaborative and customer-focused.
Demonstrated ability to influence and drive change across multiple business functions.
Strong change management, stakeholder engagement, and process adoption capabilities.
Committed to continuous improvement, operational excellence, knowledge sharing, and business enablement.

Additional Requirements

Must currently possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Compensation

$90,000 to $115,000

Position Type

We have 1 available position.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

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More about this job

Responsibilities

Lead sales governance, proposal and bid processes, government procurement vehicle administration, contract risk reviews, and compliance activities. Oversee business systems, reporting, process improvement, operational knowledge resources, and cross-functional initiatives to support executive decisions and business continuity.

Requirements

Requires post-secondary education in a relevant discipline or equivalent experience, with 5–8+ years in sales operations, governance, procurement, proposal management, or related work. Candidates should have Government of Canada procurement and contracting experience, strong CRM/ERP and reporting skills, and must possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Skills

Sales Governance
Sales Operations
Government Procurement
Proposal and Bid Management
Contract Administration
Procurement Compliance
Risk Management
Process Improvement
Business Transformation
CRM and ERP Systems
Data Analysis and Reporting
Workflow Automation
Microsoft Excel
Stakeholder Management
Change Management
Documentation and Process Mapping

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Government of Canada Procurement
CanadaBuys
SAP Ariba
Standing Offers
Supply Arrangements
Procurement Vehicles
RFP
RFQ
RFI
Bid Compliance
Proposal Lifecycle Management
Contract Administration
Government Security Requirements
Secret Security Clearance
CRM
ERP
NetSuite
HubSpot
Microsoft Excel
Microsoft 365
Business Intelligence
Dashboards
Pipeline Management
Forecasting
Workflow Automation
Business Process Integration
Process Mapping
Audit Readiness
Change Management
Knowledge Management

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