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Added 56 mins ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
…front-desk operations and providing all-around administrative support. This role involves handling all incoming communications, greeting visitors, and ensuring the smooth flow of office…
Added 1 hour ago
B
Facility Manager III
BGIS
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- Full-time
Derive a project plan for future maintenance activities and input into Capital Planning.
Added 1 hour ago
TH
Senior Laboratory Technologist -CVH Microbiology
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Mississauga, ON
- Full-time
Support the Quality Management System and a culture of safety and improvement.
Added 1 hour ago
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Support field service team on projects involving electrical testing (pre-service and maintenance).
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Program Manager, Public Works
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Added 4 hours ago
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- $96,000 to $141,000 CAD / year
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The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
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- Full-time
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Added 5 hours ago
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Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
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CUPE 2950 Salaried - Student Info Support 4 (Gr8)
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Added 6 hours ago
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Maintenance Manager
Maple Leaf Foods Inc
Winnipeg, MB
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Added 7 hours ago
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Intern, Human Resources (4/8 month - Kitchener, ON
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- Full-time
EESS specializes in a wide range of electrical services, including system design, installation, maintenance and troubleshooting. We pride ourselves on solving complex electrical challenges…
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Advisor, Water and Wastewater Strategic Infrastructure Planning
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Added 9 hours ago
B
Facility Supervisor
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Lethbridge, AB
- Full-time
…performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including…
Added 9 hours ago
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Bilingual Facility Services Manager (ENG/FR)
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Added 9 hours ago
B
Facility Manager III
BGIS
Mississauga, ON
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Derive a project plan for future maintenance activities and input into Capital Planning.
Added 9 hours ago
A
Compliance Officer, Temporary - 12 Months
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Added 10 hours ago
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Added 10 hours ago
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Applications Technical Lead
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Vancouver, BC
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Added 11 hours ago
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Added 11 hours ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Toronto, ON
- Full-time
…requirements, ensuring the asset also carries its location, system and parent/child relationships, classification, serial number, commissioning date, warranty, criticality, maintenance…
Added 11 hours ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Canada
- Full-time
…requirements, ensuring the asset also carries its location, system and parent/child relationships, classification, serial number, commissioning date, warranty, criticality, maintenance…

Calian Group

Manager, Sales Governance and Operations

Toronto, ON, Canada

$90,000 to $115,000 · Full-time

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Job details

Pay: $90,000 to $115,000
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this role, you will oversee sales governance processes, procurement and contracting activities, proposal and bid management, business reporting, operational improvement initiatives, and strategic business projects.

You will serve as a key liaison between Sales, Procurement, Finance, Operations, Legal, and Executive Leadership, ensuring compliance with corporate policies, Government of Canada procurement requirements, and industry best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and operational procedures.

Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in reducing organizational risk, improving operational efficiency, enabling business transformation initiatives, and ensuring long-term continuity of critical governance, procurement, and operational functions.

Responsibilities

Lead and administer sales governance processes, including opportunity reviews, bid approvals, and governance checkpoints.
Support proposal and bid response activities, ensuring compliance with solicitation requirements and internal approval processes.
Coordinate cross-functional participation in proposal development and opportunity pursuit activities.
Oversee the management and administration of government procurement vehicles, standing offers, supply arrangements, and partner programs.
Monitor governance metrics, bid performance, contract vehicle utilization, and win/loss trends, providing recommendations for improvement.
Support contract review, approval, and risk assessment activities in collaboration with Legal, Finance, and Sales leadership.
Identify and mitigate governance, contractual, and compliance risks associated with pursuit activities and procurement vehicles.
Develop, maintain, and improve business processes, governance documentation, policies, and standard operating procedures.
Lead continuous improvement initiatives related to business systems, workflow automation, and process optimization.
Provide business ownership and oversight for CRM, ERP, and operational workflow processes, ensuring alignment with governance and business objectives.
Oversee reporting and analytics activities supporting pipeline management, forecasting, operational performance, and business planning.
Maintain governance of CRM and ERP systems to ensure data integrity, process consistency, and reporting accuracy.
Identify opportunities to improve operational efficiency through automation, integration, and standardization of business processes.
Support leadership with operational analysis, executive reporting, and business insights.
Champion adoption of governance frameworks, business tools, and operational processes across the organization.
Develop, maintain, and continuously improve operational knowledge repositories, process documentation, and training materials.
Establish and maintain organizational knowledge related to procurement vehicles, governance processes, partner programs, contracting frameworks, and operational best practices.
Support onboarding and employee development through the creation and maintenance of training resources and process documentation.
Lead communication and change management activities associated with new processes, systems, and governance initiatives.
Support business continuity through documentation, knowledge transfer, succession planning, and operational readiness activities.
Provide oversight and coordination of procurement activities, vendor relationships, and purchasing processes.
Support compliance with Government of Canada procurement requirements, security requirements, and internal governance standards.
Participate in strategic business initiatives, operational transformation projects, and special programs.
Support audit readiness activities and internal reviews related to procurement vehicles, governance processes, contract management, and compliance requirements.
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Provide input and guidance on information management practices that support operational effectiveness, data integrity, and business governance objectives.
Perform other duties as required within the context of the role.

Qualifications

Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
5-8+ years of progressive experience in sales operations, governance, procurement, proposal management, business operations, or a related field.
Experience supporting Government of Canada procurement activities, contract vehicles, standing offers, supply arrangements, and competitive bid processes.
Experience coordinating and managing RFP, RFQ, and RFI responses.
Experience supporting Government of Canada security requirements, contract administration, and procurement compliance activities.
Experience leading or supporting business transformation, operational modernization, or enterprise process improvement initiatives.
Experience developing governance frameworks, business processes, operational documentation, and organizational knowledge repositories.
Experience within a technology, professional services, cybersecurity, defence, or government-focused environment is considered a strong asset.
Strong proficiency with ERP systems (NetSuite or similar) and CRM platforms (HubSpot or similar).
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Experience developing operational reports, dashboards, and executive-level business insights.
Ability to analyze business data and translate information into actionable recommendations.
Experience supporting workflow automation, business system integration, and process optimization initiatives.
Strong documentation, process mapping, training, and workflow development skills.
Strong understanding of Government of Canada procurement processes and contracting frameworks.
Knowledge of proposal lifecycle management, bid compliance requirements, and governance review processes.
Experience administering procurement vehicles, standing offers, supply arrangements, or similar contracting mechanisms.
Knowledge of Government of Canada procurement platforms and tools, including CanadaBuys, SAP Ariba, Supply Arrangements, Standing Offers, and related procurement frameworks.
Understanding of governance, compliance, audit readiness, and operational risk management practices.
Familiarity with federal security requirements and controlled procurement processes is considered an asset.
Strong attention to detail and ability to manage complex activities with a high degree of accuracy.
Strategic and analytical thinker.
Strong communicator and relationship builder.
Highly organized with the ability to manage competing priorities.
Collaborative and customer-focused.
Demonstrated ability to influence and drive change across multiple business functions.
Strong change management, stakeholder engagement, and process adoption capabilities.
Committed to continuous improvement, operational excellence, knowledge sharing, and business enablement.

Additional Requirements

Must currently possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Compensation

$90,000 to $115,000

Position Type

We have 1 available position.

Perks And Benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

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More about this job

Responsibilities

Lead sales governance, proposal and bid processes, government procurement vehicle administration, contract risk reviews, and compliance activities. Oversee business systems, reporting, process improvement, operational knowledge resources, and cross-functional initiatives to support executive decisions and business continuity.

Requirements

Requires post-secondary education in a relevant discipline or equivalent experience, with 5–8+ years in sales operations, governance, procurement, proposal management, or related work. Candidates should have Government of Canada procurement and contracting experience, strong CRM/ERP and reporting skills, and must possess or be eligible to obtain and maintain a Government of Canada Secret Security Clearance.

Skills

Sales Governance
Sales Operations
Government Procurement
Proposal and Bid Management
Contract Administration
Procurement Compliance
Risk Management
Process Improvement
Business Transformation
CRM and ERP Systems
Data Analysis and Reporting
Workflow Automation
Microsoft Excel
Stakeholder Management
Change Management
Documentation and Process Mapping

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours
Health and Well-Being Programs

Visa sponsorship

Not detected in the job text

Keywords

Government of Canada Procurement
CanadaBuys
SAP Ariba
Standing Offers
Supply Arrangements
Procurement Vehicles
RFP
RFQ
RFI
Bid Compliance
Proposal Lifecycle Management
Contract Administration
Government Security Requirements
Secret Security Clearance
CRM
ERP
NetSuite
HubSpot
Microsoft Excel
Microsoft 365
Business Intelligence
Dashboards
Pipeline Management
Forecasting
Workflow Automation
Business Process Integration
Process Mapping
Audit Readiness
Change Management
Knowledge Management

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