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Added 5 mins ago
C
BI Analyst-EN
CAE
Montreal, QC
- Full-time
As a key member of the Civil Products Business Intelligence team, the Business Intelligence Analyst designs, develops, and maintains analytical solutions that support strategic and…
Added 5 mins ago
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Senior Financial Analyst (R&D Finance) - Point of Care (Ottawa)
Abbott
Ottawa, ON
- $87,000 to $127,600 CAD / year
- Full-time
…towards the future, anticipating changes in medical science and…
Added 9 mins ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
…company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep…
Added 17 mins ago
Flight Centre - Application Support Analyst - Vancouver, BC
Flight Centre
BC
Support the secure and confidential handling of customer and account information.
Added 17 mins ago
Flight Centre - Application Support Analyst - Toronto, ON
Flight Centre
ON
Support the secure and confidential handling of customer and account information.
Added 27 mins ago
FI
Intermediate Business Analyst
Fleetway Inc.
Halifax, NS
- Full-time
The Business Analyst is a key member of the Training Team, responsible for designing, implementing, and continuously improving the River Class Training Centre Management System to support…
Added 44 mins ago
Data Analyst, Investment Data Architecture
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top-performing asset managers? We are looking for a Data Analyst for an existing vacancy in our Investment Data Architecture (IDArch) team. Our team…
Added 44 mins ago
Data Analyst, Investment Data Architecture
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top-performing asset managers? We are looking for a Data Analyst for an existing vacancy in our Investment Data Architecture (IDArch) team. Our team…
Added 44 mins ago
Analyst, Business Process Engineering, Investment Data Architecture
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top-performing asset managers? We are looking for an Analyst, Business Process Engineering for an existing vacancy in our Investment Data Architecture…
Added 44 mins ago
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Chapter Lead, Business Systems Analysis
CIBC
Toronto, ON
- Full-time
Digital and CX Technology is focused on building and evolving the experiences our clients rely on every day across online and mobile banking. As a Chapter Lead, Business Systems Analyst,…
Added 59 mins ago
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Technical Analyst, SaaS Platforms and Third-Party Apps
FCC / FAC
Regina, SK · FCC Tower
- Full-time
A bachelor’s degree in computer science, information technology or a related field
Added 59 mins ago
Reporting Data Analyst - 12 Month Contract
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Winnipeg, MB · London, ON
As a Reporting Data Analyst, you will join Canada Life’s Canada Operations & Business Enablement, Information Management team. In this role you will support all Canada Operations and…
Added 1 hour ago
FC
FLIGHT CENTRE - BUSINESS ANALYST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Categories: Digital and Technology, Data and Business Intelligence
Added 1 hour ago
RH
SCADA Engineer
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Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Partner with Information Technology teams on incident management, service delivery, system monitoring, and project execution.
Added 1 hour ago
RH
Dynamics 365 Analyst
Robert Half
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related discipline, or an equivalent combination of education and experience.
Added 1 hour ago
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Contract Analyst
Hays
Calgary, AB
- Contract
Hays has partnered with a leading oil and gas organization seeking a Contracts Analyst Jr. – IT Strategic Sourcing to support a major oil gas company in Calgary. This role supports…
Added 1 hour ago
S
Clinical Informatics Analyst, Nurse
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- Full-time
The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing…
Added 1 hour ago
Application & Infrastructure Analyst II - Senior Infrastructure Analyst
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The Technology Services Branch requires one (1) self-motivated individual to ensure the efficient operation, maintenance, and administration of the Edmonton Police Service’s physical and…
Added 1 hour ago
Revenue Services Analyst - Term
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Regina, SK
…the Assessment and Property Revenue Services Department and Information Services. Responsibilities include ongoing system utilization and maintenance, upgrade initiatives, assessing…
Added 1 hour ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Technical Business Analyst – Syndigo / PIM / MDM
Added 1 hour ago
TS
Analyst, Client Solutions – Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…are seeking a highly analytical and technically proficient Analyst to support the Client Solutions team through business intelligence, data analytics, operational excellence, and strategic…
Added 1 hour ago
C
Analyste d’affaires – Financement & Gestion de trésorerie
CGI
Montreal, QC
- Full-time
As an information technology and management consulting firm, CGI helps clients evolve their operations and business solutions. We are looking for a Business Analyst with strong expertise in…
Added 1 hour ago
FC
FLIGHT CENTRE - BUSINESS ANALYST - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Categories: Digital and Technology, Data and Business Intelligence
Added 1 hour ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
We are seeking a Data Analyst to join a highly collaborative technology and data team supporting a complex, operational environment in Ottawa.
Added 1 hour ago
P
Business Analyst
P&H
Winnipeg, MB
- Full-time
We are seeking a Business Analyst to join our corporate team. This role is responsible for working with subject matter experts to illicit and document requirements aimed at improving…

Calian in Space & Technology

Bilingual Reimbursement Specialist

Ottawa, ON, Canada

$60,000 – $63,000 per year · Full-time

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Job details

Pay: $60,000 – $63,000 per year
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Sep 21, 2026

Original job description

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

The Reimbursement Specialist (RS) directly assists patients on identified pharmaceutical company brands to secure private or public insurance reimbursement. They provide direct telephone phone assistance to patients requiring reimbursement support on identified pharmaceutical company brands. They represent the patient with private or public insurers to optimize drug coverage and liaise with Health Management Nurse and Clinical Support Specialist of the program to ensure optimal patient support and communication.

Why Join Us?

At Calian, We Believe Our People Are Our Greatest Asset. We Are Committed To Fostering a Workplace That Supports Your Well-being, Growth, And Long-term Success

Supportive Team Environment: You will work in a collaborative environment alongside healthcare professionals, coordinators, and case managers who are passionate about improving patient outcomes.
Professional Growth: We invest in our people. You will have opportunities to expand your knowledge in healthcare systems, and pharmaceutical support services. You will also have access to formal leadership programs designed to help you grow professionally.
Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits plan, and access to wellness programs that support your personal and professional well-being.
Mentorship & Collaboration: Participate in events like our speed mentoring sessions to connect with senior leaders and peers across the organization.

Join a team that values collaboration, resilience, excellence, and sustainability - and where your contributions truly make a difference.

Responsibilities

Liaise with Clinical Coordinator’s to ensure optimal patient support and communication.
Track and document all case information using the program IT system.
Ensure quality assurance with respect to all mandates related to the patient support program.
Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
Provide direct telephone assistance to patients requiring reimbursement support on identified company brands.
Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage.
Fulfill other duties as required.
Understanding of private and public payer systems.
Ability to work in cross-functional team.
Proficiency in computer applications, including Microsoft Word and Excel.
Build and maintain strong relationships with a variety of customers (patients, HCPs, caregivers).
Ability to respond diplomatically and professionally to internal/external clients.
Skilled in responding diplomatically and professionally to both internal and external clients.
Skilled in handling escalated concerns from patients and healthcare providers, with professionalism and empathy.
Ability to manage deadlines.
Strong communication skills, both oral and written.

Qualifications

English and French bilingualism (oral and written).
College or University degree.
Minimum 2 years of experience in drug reimbursement assistance navigation.
Minimum 1 year of experience in a call center or Patient Support Program.

Additional Requirements

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer (finite movements such as typing and other office functions)
Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen

Compensation

$60,000 – $63,000 per year

Schedule

Monday to Friday, 12pm-8pm EST.

Vacancy

This posting is for our talent pool as we are proactively engaging with talented professionals for upcoming opportunities. When a position becomes available that aligns with your skills and experience, a member of our recruiting team will reach out to discuss the opportunity in detail.

#CR-LI1#

AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

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Apply About employer

More about this job

Responsibilities

Assist patients by navigating private and public insurance coverage for designated pharmaceutical brands, including helping complete reimbursement paperwork and following up on submissions. Document case information, coordinate with clinical and program teams, uphold quality requirements, and handle patient concerns with empathy and professionalism.

Requirements

Requires English-French bilingualism, a college or university degree, at least two years of drug reimbursement navigation experience, and at least one year of call center or Patient Support Program experience. Candidates should understand payer systems and demonstrate strong communication, computer, collaboration, customer service, and deadline-management skills.

Skills

Drug Reimbursement Navigation
Private and Public Insurance Systems
Patient Support
Telephone Assistance
Case Documentation
Microsoft Word
Microsoft Excel
Cross-Functional Collaboration
Written Communication
Oral Communication
Empathy
Conflict Resolution
Deadline Management
English-French Bilingualism

Benefits

Comprehensive Benefits Plan
Wellness Programs
Professional Development Opportunities
Leadership Programs
Mentorship Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Drug Reimbursement
Patient Support Program
Pharmaceutical Support Services
Private Insurance
Public Insurance
Payer Systems
Drug Coverage
Reimbursement Paperwork
Insurance Submissions
Patient Assistance
Clinical Coordination
Case Management
Case Documentation
Quality Assurance
Call Center
Healthcare Providers
Caregivers
Microsoft Word
Microsoft Excel
English-French Bilingualism
Telephone Support
Customer Service
Escalation Management
Cross-Functional Teams

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