Jobs in Canada

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Added 11 mins ago
Future Student Advisor
Lambton College
Sarnia, ON
Full-time
Advising and Support: Conduct one-on-one advising appointments to guide students through academic planning, program selection, and application processes
Added 11 mins ago
Regular Part-Time Day Program Coordinator
City of Oshawa
Oshawa, ON
Part-time
Regular Full-Time Project Coordinator - Parks - City of Oshawa
Added 25 mins ago
Hygiene & Invisalign Coordinator
Downtown Dental
Saskatoon, SK
Full-time
…proactive leader to join our team as our Hygiene & Invisalign Coordinator. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading others, and is passionate…
Added 40 mins ago
Clinical Educator
Health Careers Canada
Ottawa, ON
Full-time
Carlington Community Health Centre is seeking its Manager of Clinical Operations and Program Services. Permanent, Full-Time position.
Added 1 hour ago
Coordinator, Finance & Administrative
Simon Fraser University
Burnaby, BC
The Finance & Administrative Coordinator supports the leadership team of the Invention to Innovation Research and Innovation Institute (i2IRII) and is responsible for the day-to-day…
Added 1 hour ago
Coordinator for Committee Programs - Calgary
Society of Petroleum Engineers International
Calgary, AB
Full-time
Support initiatives to increase adoption of the SPE Certification Program and assist in planning and coordinating Certification Exam Review Training Courses.
Added 2 hours ago
Outreach Caseworker(Casual)
The Salvation Army in Canada
Saskatoon, SK
Part-time
…to build relationships that will support the clients and the…
Added 2 hours ago
Outreach Caseworker(Casual)
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK · Crossroads Residential Services
Part-time
…to build relationships that will support the clients and the…
Added 2 hours ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 2 hours ago
Director of Marketing
BinSentry
Kitchener, ON
$150,000 to $185,000 CAD / year
Full-time
Oversee BinSentry's brand identity, website strategy, and content marketing program.
Added 3 hours ago
Veterinary Assistant, Client Care, Scarborough Animal Hospital
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
Internship
…Hospital team as a dual-role Veterinary Assistant & Client Care Coordinator! We offer a supportive environment for candidates who bring dependability, empathy, and open availability for…
Added 3 hours ago
Priority Home Services Case Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
As a team member of the Priority Home Service, the Case Coordinator will collaborate with the interprofessional hospital team, the primary care home and community team to plan the client’s…
Added 4 hours ago
Administration Assistant/Reception
Cycle CPA
Campbell River, BC
Full-time
Previous experience in an administrative, receptionist, office coordinator, or client service role
Added 4 hours ago
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: Women’s Health Research Unit
Added 4 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Department / Research Program: Department of Obstetrics and Gynecology
Added 4 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 4 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 4 hours ago
Clinical Research Coordinator and Genetic Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: Department / Research Program: Cancer Research Program (CRP)
Added 4 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: Gastroenterology
Added 4 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 4 hours ago
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: Obstetrics and Gynecology
Added 4 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: Women’s Health Research Unit
Added 4 hours ago
Health Information Systems Specialist
Region of Waterloo
Waterloo, ON
Acts as a system administrator for specific program and departmental systems (e.g., provides user support, training, and access; liaises with corporate ITS and vendor; troubleshoots issues).
Added 4 hours ago
Registered Nurse - Pediatric Oncology Case Manager
Hamilton Health Sciences
Hamilton, ON
Full-time
…comprehensive care for children and youth within the pediatric oncology program. The Registered Nurse serves as a central point of contact, coordinating and facilitating the patient’s care…
Added 4 hours ago
Data Management Assistant
Hamilton Health Sciences
Hamilton, ON
Full-time
Collaborate with the Research Coordinator, Research Assistant and or Principal Investigator to create, program, test, implement and maintain study specific Edit Checks.

Calian in Space & Technology

Bilingual Reimbursement Specialist

Montreal, QC, Canada

Pay: $60,000 – $64,000 per year
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full-Time, 1 year contract (renewable)

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

French version to follow.

Position Overview

The Reimbursement Specialist (RS) directly assists patients on identified pharmaceutical company brands to secure private or public insurance reimbursement. They provide direct telephone phone assistance to patients requiring reimbursement support on identified pharmaceutical company brands. They represent the patient with private or public insurers to optimize drug coverage and liaise with Health Management Nurse and Clinical Support Specialist of the program to ensure optimal patient support and communication.

Responsibilities

Liaise with Clinical Coordinator’s to ensure optimal patient support and communication.
Track and document all case information using the program IT system.
Ensure quality assurance with respect to all mandates related to the patient support program.
Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
Provide direct telephone assistance to patients requiring reimbursement support on identified company brands.
Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage.
Fulfill other duties as required.
Understanding of private and public payer systems.
Ability to work in cross-functional team.
Proficiency in computer applications, including Microsoft Word and Excel.
Build and maintain strong relationships with a variety of customers (patients, HCPs, caregivers).
Ability to respond diplomatically and professionally to internal/external clients.
Skilled in responding diplomatically and professionally to both internal and external clients.
Skilled in handling escalated concerns from patients and healthcare providers, with professionalism and empathy.
Ability to manage deadlines.
Strong communication skills, both oral and written.

Qualifications

English and French bilingualism (oral and written).
College or University degree.
Minimum 3 years of experience in drug reimbursement assistance navigation.
Minimum 2 years of experience in a call center or Patient Support Program.

Additional Requirements

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer (finite movements such as typing and other office functions)
Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen
Ability to lift and carry items weighing up to 30 pounds.
Must be able to travel up to 10% of the time, including weekends and evenings, to support operations requirements

Compensation

$60,000 – $64,000 per year

Schedule

Monday to Friday, 12:00 PM – 8:00 PM EST

Vacancy

We have one available position.

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AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

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More about this job

Responsibilities

Assist patients in securing private or public insurance reimbursement for specific pharmaceutical brands via telephone support. Liaise with clinical coordinators and insurers to optimize drug coverage and document all case information in the IT system.

Requirements

Requires a college or university degree and bilingualism in English and French. Candidates must have at least 3 years of experience in drug reimbursement navigation and 2 years in a call center or Patient Support Program.

Skills

Drug Reimbursement
Bilingualism
Patient Support
Insurance Navigation
Call Center Operations
Case Documentation
Conflict Resolution
Microsoft Word
Microsoft Excel
Professional Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Pharmaceuticals
Drug Reimbursement
Patient Support Program
Insurance Coverage
Bilingual
Healthcare Administration
Case Management
Call Center
Public Payer Systems
Private Payer Systems
Patient Advocacy
Health Management

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