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Added 2 hours ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
Location: Toronto, Ontario – Hybrid (4 days/week in office)
Added 4 hours ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
…additional 5% on the salary scale when they are based in the City of…
Added 9 hours ago
TH
Senior Project Manager (Capital Planning and Redevelopment)
Trillium Health Partners
Mississauga, ON
- $53 to $66.25 CAD / hour
- Full-time
Position: Senior Project Manager, Capital Planning and Redevelopment
Added 9 hours ago
UH
Administrative Assistant II, General
University Health Network
Toronto, ON
- Full-time
…sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 10 hours ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
…be the main conduit of information between the construction manager and the team for cost, revenue, cash flow information. Do you have strong mentorship skills? You will have the…
Added 10 hours ago
UH
Registered Nurse - Brain Program - Inpatient Stroke Rehabilitation
University Health Network
Toronto, ON
- Part-time
…sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 15 hours ago
BM
Race Administrator - Winter - Full/Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…closely with the other Race Administrator, Supervisors and the Manager of Race, Head Coach. The Race Administrator will also be the point of sale representative for Race and Freestyle…
Added 16 hours ago
PH
F&B Greeter (Part Time)
Park Hyatt
Toronto, ON
- Part-time
Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted…
Added 20 hours ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
Position: Manager, Development Communications
Added 22 hours ago
GC
PROJECT MANAGER (ENGINEERING)
Giffen Consulting Ltd.
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Project Manager to join our growing team in the Maritimes. This is starting as a remote arrangement located out of St. John's,…
Added 22 hours ago
GC
MANAGER, BUSINESS DEVELOPMENT – ATLANTIC CANADA
Giffen Consulting Ltd.
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Manager, Business Development - Atlantic Canada
Added 1 day ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 1 day ago
HR
Registered Practical Nurse Cardiology
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber…
Added 1 day ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
Added 1 day ago
Senior Resource Manager
BIMM
Toronto, ON
Working closely with department leaders from Client Leadership, Operations, HR, Talent Team, and Finance, the Senior Resource Manager proactively identifies capacity constraints, staffing…
Added 1 day ago
HR
Registered Nurse, Emergency Department
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives…
Added 1 day ago
Senior Manager, Supply Chain Systems
Tenstorrent
Toronto, ON
As Senior Manager, Supply Chain Business Systems, you will lead the business systems team within Supply Chain, spearhead the NetSuite ERP implementation in partnership with Finance and IT,…
Added 1 day ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of Internal Controls and Financial Processes to support the successful execution of our…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Added 1 day ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Identify areas of concern: Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
Added 1 day ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 1 day ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 1 day ago
R
Senior Specialist, Digital Marketing Corporate Communications (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 day ago
TH
Senior Project Manager, Capital Planning and Redevelopment
Trillium Health Partners
Mississauga, ON
- Full-time
Position: Senior Project Manager, Capital Planning and Redevelopment
Added 1 day ago
BV
Senior Manager, Social, Content & Creator Partnerships
Betstamp Ventures
Toronto, ON
- Internship
…Canadian-owned and operated from our King Street West HQ in…

Closed listing

Calian in Space & Technology

Contract Manager, Psych Services

Ottawa, ON, Canada

$85,000 to $95,000CAD annually. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $85,000 to $95,000CAD annually.
Job type: Full-time
Closing date: Oct 24, 2026
Experience: 3 to 5 years of contract administration, project management, customer success, account management, or related experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

Position Overview

We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and public safety organizations. In this customer-facing role, you will be responsible for ensuring contract success through strong client relationship management, contract compliance, workforce engagement, service delivery oversight, and financial stewardship.

This position is ideal for a confident and resourceful professional who thrives in a fast-paced environment, enjoys building strong stakeholder relationships, and can balance competing priorities while delivering exceptional customer service.

Responsibilities

Manage a portfolio of contracts of varying size, complexity, and activity levels
Support workforce satisfaction, customer satisfaction, contract compliance, retention, and growth objectives
Act as the primary point of contact for client relationship management, issue resolution, and escalations
Monitor contract performance and ensure service level commitments are met
Coordinate with internal stakeholders including Operations, HR, Payroll, Finance, and Contract Administration teams
Track contract deliverables, budgets, billing, invoicing, and financial performance to ensure compliance with approved rates and contract requirements
Work closely with coordinators, psychologists, and test administrators to ensure efficient service delivery
Identify opportunities for process improvement, contract growth, and enhanced customer service
Support proposal and contract renewal activities as a subject matter expert
Maintain accurate documentation, reporting, and communication related to assigned contracts

Qualifications

A post-secondary education in a healthcare, business, or a related field
3 to 5 years of contract administration, project management, customer success, account management, or related experience
Strong customer relationship management and stakeholder engagement skills
Excellent communication, collaboration, and interpersonal abilities
Strong organizational skills with the ability to manage multiple priorities simultaneously
Demonstrated problem-solving and decision-making skills
Strong financial awareness and understanding of contract compliance requirements
Ability to work effectively in a fast-paced and evolving environment
Proficiency with Microsoft Office applications
Experience supporting service delivery, contracts, or customer-facing operations

Additional Requirements

Must be eligible to obtain and maintain a Canadian Government Security Clearance at the Reliability level
French and English bilingualism is strongly preferred and will be considered an asset for this role
Experience within healthcare, mental health, public safety, or professional services environments will also be considered an asset
Ability to work out of our Burlington, ON or Ottawa, ON office (one or the other) on occaion would be preferred but will not be required for this role
Occasional client-related travel may not be required (0-20%)

Compensation

$85,000 to $95,000CAD annually.

Position Type

We have 1 full-time, permanent positon available.

# #SF#

AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

How we hire

Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.

Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self!

Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.

During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.

We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
Do your research on Calian, the department, and team you are looking to join
Add a cover letter that explains why you are a good fit for this position
Share a portfolio, personal websites, or links to your professional social media
In your CV, highlight your key achievements - this is your time to brag
Include dates! Share the timeline of your experience
Stand out by tailoring your resume to each position you apply to
Only apply to roles you’re genuinely interested in and that align to your experience
Be prepared! Do your research on Calian, the department, and team you are looking to join
View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
Prepare a list of questions to ask us
Dress business casual for your interview (virtual and in person)
We assess your skills and fit, you assess our fit for you
We keep you updated and share expectations as we make progress in the recruiting cycle
Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process

Perks and benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

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About employer

More about this job

Responsibilities

Manage a portfolio of psychological services contracts, serving as the primary client contact and overseeing relationship management, compliance, service levels, workforce engagement, and issue resolution. Coordinate with internal teams and service providers to track deliverables and financial performance, maintain contract documentation, and support process improvements, growth, proposals, and renewals.

Requirements

Requires post-secondary education in healthcare, business, or a related field, along with 3 to 5 years of relevant contract administration, project management, customer success, account management, or related experience. Candidates should have strong relationship, communication, organizational, problem-solving, and financial skills, be proficient with Microsoft Office, and be eligible for Canadian government Reliability-level security clearance; French-English bilingualism is preferred.

Skills

Contract Management
Contract Compliance
Stakeholder Engagement
Customer Service
Service Delivery Oversight
Financial Stewardship
Budget Tracking
Billing and Invoicing
Issue Resolution
Workforce Engagement
Process Improvement
Proposal Support
Contract Renewals
Microsoft Office
Communication

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours

Visa sponsorship

Not detected in the job text

Keywords

Psychological Services
Contract Management
Contract Administration
Contract Compliance
Stakeholder Engagement
Customer Satisfaction
Workforce Engagement
Service Delivery
Service Level Commitments
Financial Performance
Budget Tracking
Billing
Invoicing
Approved Rates
Contract Deliverables
Issue Resolution
Escalation Management
Process Improvement
Contract Growth
Proposal Support
Contract Renewals
Microsoft Office
Healthcare
Mental Health
Public Safety
Law Enforcement
Reliability Security Clearance
French-English Bilingualism

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