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Added 15 mins ago
Senior Full Stack Developer .NET, C#, Angular, React
Rose International
AB · Edmonton, AB
Full-time
Job Title: Senior Full Stack Developer .NET, C#, Angular, React
Added 15 mins ago
Business Development Account Manager (AM) - Western Canada
EHN Canada
Canada
Full-time
Added 15 mins ago
Digital Architect
Joblinxsapp
AB · Edmonton, AB
Full-time
The Government of Alberta is seeking experienced Senior Solution/Data Architects to provide architectural leadership for large-scale enterprise projects involving data, software…
Added 16 mins ago
Financial Services Associate - Full Time - 12 Month Contract
Meridian Credit Union
Waterloo, ON
$60,000 to $64,000 CAD / year
Full-time
As a senior member of the branch sales/leadership team, the primary responsibilities for this position will be to understand the financial needs of our Members and provide the appropriate…
Added 16 mins ago
Talent & Culture Business Partner
Haventree Bank
Toronto, ON
Full-time
Reporting to the Senior Manager, Talent and Culture, the Talent and Culture Business Partner serve as a trusted partner to the business, leaders and employees providing hands-on support…
Added 16 mins ago
Senior Business Analyst
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Other
Fountain Tire is seeking a dedicated Senior Business Analyst to be a key player in our Business Applications team based in our South Edmonton Corporate Head Office.
Added 16 mins ago
Senior Software Developer, AI/ML GenAI, Google Cloud AI
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…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 16 mins ago
Software Development Engineer , Customer Service Technologies
Amazon
Vancouver, BC
…work closely with applied scientists, product managers, and senior engineers to turn ambiguous customer problems into technical designs and ship them to production. The ideal candidate…
Added 16 mins ago
EP+ Project Controls Manager
Veolia Environnement SA
Oakville, ON
Full-time
…indicators (KPIs) and variance analysis, to project stakeholders and senior…
Added 29 mins ago
Financial Analyst
Netrolynx AI
Canada
Full-time
Reporting to the Senior Manager, FP&A, McKesson Specialty Health, the Senior Financial Analyst plays a vital role in supporting the financial planning, reporting, forecasting, and business…
Added 29 mins ago
Sr Product Manager - Evisort AI
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Vancouver, BC
Full-time
Added 29 mins ago
Escorting Assistant (Part Time)
Yee Hong Centre For Geriatric Care
Markham, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 29 mins ago
Escorting Assistant (Part Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 29 mins ago
Director, Integrated Marketing Communications
MAV Beauty
Vaughan, ON
Full-time
The Director of Integrated Communications is a senior marketing leader responsible for shaping how MAV Beauty’s brands show up in culture, media, and the consumer conversation. This role…
Added 29 mins ago
Mental Health & Addiction Counsellor II
EHN Canada
Calgary, AB
$65,000 to $80,000 CAD / year
Full-time
Provide support to Nursing and Support Staff when designated as senior staff on duty.
Added 29 mins ago
Manager, Business Development
Coveo
Montreal, QC
Full-time
…develop a team of Sales Development Representatives (SDRs) and Senior SDRs, creating the focus, accountability and support they need to perform at their…
Added 29 mins ago
Senior Production Accountant
Boat Rocker Studios
Toronto, ON
Full-time
The Role: The Senior Production Accountant will work closely with the VP, Production Finance to oversee the production accounting and financial reporting for multiple projects across Boat…
Added 31 mins ago
Technical Business Analyst, Strategy & Operations
Scotiabank
Toronto, ON
The Technical Business Analyst, Strategy and Operations, plays a vital role and partners closely with the Senior Managers to collectively ensure vendor contracts are progressed, approved,…
Added 31 mins ago
Software Developer
Evertz Microsystems Limited
Burlington, ON
Full-time
Contribute to architecture and technology decisions as part of a collaborative, senior technical team
Added 31 mins ago
Senior Wealth Advisor | Financial Planner (Full-time)
Mainstreet Credit Union Limited
Sarnia, ON
$77,080 to $128,466.67 CAD / year
Full-time
Mainstreet Credit Union is actively seeking an experienced Senior Wealth Advisor | Financial Planner to join our growing team!
Added 46 mins ago
Accounting Manager
DEG Services
Concord, ON
Full-time
Excellent communication and presentation skills, both verbal and written, with the interpersonal effectiveness to work across accounting, finance, project management, and senior leadership;
Added 46 mins ago
Senior Firmware Developer
onsemi
Waterloo, ON
Full-time
We are seeking a Senior Firmware Engineer to join our embedded firmware development team in our Waterloo office. This team specializes in developing low-level firmware for advanced power…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…

Calian in Space & Technology

Contract Manager, Psych Services

Ottawa, ON, Canada

Pay: $85,000 to $95,000CAD annually.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 3 to 5 years of contract administration, project management, customer success, account management, or related experience
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

Position Overview

We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and public safety organizations. In this customer-facing role, you will be responsible for ensuring contract success through strong client relationship management, contract compliance, workforce engagement, service delivery oversight, and financial stewardship.

This position is ideal for a confident and resourceful professional who thrives in a fast-paced environment, enjoys building strong stakeholder relationships, and can balance competing priorities while delivering exceptional customer service.

Responsibilities

Manage a portfolio of contracts of varying size, complexity, and activity levels
Support workforce satisfaction, customer satisfaction, contract compliance, retention, and growth objectives
Act as the primary point of contact for client relationship management, issue resolution, and escalations
Monitor contract performance and ensure service level commitments are met
Coordinate with internal stakeholders including Operations, HR, Payroll, Finance, and Contract Administration teams
Track contract deliverables, budgets, billing, invoicing, and financial performance to ensure compliance with approved rates and contract requirements
Work closely with coordinators, psychologists, and test administrators to ensure efficient service delivery
Identify opportunities for process improvement, contract growth, and enhanced customer service
Support proposal and contract renewal activities as a subject matter expert
Maintain accurate documentation, reporting, and communication related to assigned contracts

Qualifications

A post-secondary education in a healthcare, business, or a related field
3 to 5 years of contract administration, project management, customer success, account management, or related experience
Strong customer relationship management and stakeholder engagement skills
Excellent communication, collaboration, and interpersonal abilities
Strong organizational skills with the ability to manage multiple priorities simultaneously
Demonstrated problem-solving and decision-making skills
Strong financial awareness and understanding of contract compliance requirements
Ability to work effectively in a fast-paced and evolving environment
Proficiency with Microsoft Office applications
Experience supporting service delivery, contracts, or customer-facing operations

Additional Requirements

Must be eligible to obtain and maintain a Canadian Government Security Clearance at the Reliability level
French and English bilingualism is strongly preferred and will be considered an asset for this role
Experience within healthcare, mental health, public safety, or professional services environments will also be considered an asset
Ability to work out of our Burlington, ON or Ottawa, ON office (one or the other) on occaion would be preferred but will not be required for this role
Occasional client-related travel may not be required (0-20%)

Compensation

$85,000 to $95,000CAD annually.

Position Type

We have 1 full-time, permanent positon available.

# #SF#

AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

How we hire

Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.

Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self!

Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.

During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.

We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
Do your research on Calian, the department, and team you are looking to join
Add a cover letter that explains why you are a good fit for this position
Share a portfolio, personal websites, or links to your professional social media
In your CV, highlight your key achievements - this is your time to brag
Include dates! Share the timeline of your experience
Stand out by tailoring your resume to each position you apply to
Only apply to roles you’re genuinely interested in and that align to your experience
Be prepared! Do your research on Calian, the department, and team you are looking to join
View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
Prepare a list of questions to ask us
Dress business casual for your interview (virtual and in person)
We assess your skills and fit, you assess our fit for you
We keep you updated and share expectations as we make progress in the recruiting cycle
Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process

Perks and benefits

Competitive, company-paid benefits
Generous time off package
Stock purchase plan
RRSP program
Flexible work hours for eligible roles
Programs to support employee health and well-being

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Apply About employer

More about this job

Responsibilities

Manage a portfolio of psychological services contracts, serving as the primary client contact and overseeing relationship management, compliance, service levels, workforce engagement, and issue resolution. Coordinate with internal teams and service providers to track deliverables and financial performance, maintain contract documentation, and support process improvements, growth, proposals, and renewals.

Requirements

Requires post-secondary education in healthcare, business, or a related field, along with 3 to 5 years of relevant contract administration, project management, customer success, account management, or related experience. Candidates should have strong relationship, communication, organizational, problem-solving, and financial skills, be proficient with Microsoft Office, and be eligible for Canadian government Reliability-level security clearance; French-English bilingualism is preferred.

Skills

Contract Management
Contract Compliance
Stakeholder Engagement
Customer Service
Service Delivery Oversight
Financial Stewardship
Budget Tracking
Billing and Invoicing
Issue Resolution
Workforce Engagement
Process Improvement
Proposal Support
Contract Renewals
Microsoft Office
Communication

Benefits

Company-Paid Benefits
Generous Time Off
Stock Purchase Plan
RRSP Program
Flexible Work Hours

Visa sponsorship

Not detected in the job text

Keywords

Psychological Services
Contract Management
Contract Administration
Contract Compliance
Stakeholder Engagement
Customer Satisfaction
Workforce Engagement
Service Delivery
Service Level Commitments
Financial Performance
Budget Tracking
Billing
Invoicing
Approved Rates
Contract Deliverables
Issue Resolution
Escalation Management
Process Improvement
Contract Growth
Proposal Support
Contract Renewals
Microsoft Office
Healthcare
Mental Health
Public Safety
Law Enforcement
Reliability Security Clearance
French-English Bilingualism

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