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Calian IT & Cyber Solutions

Préposé(e) aux bénéficiaires (PAB) bilingue - Bilingual Personal Support Worker (PSW)

Laval, QC, Canada

Temporary

Apply About employer

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

We are seeking compassionate, reliable, and bilingual Personal Support Workers (PSWs) to join our team under a contract supporting the Canada Border Services Agency (CBSA) at the Laval Immigration Holding Centre.

This is a unique opportunity to contribute to the well-being, safety, and daily support of individuals experiencing a period of transition while working in a professional, structured, and secure environment.

This is a casual, on-call position based on operational requirements at the site. Hours are assigned as needed and are not guaranteed. Candidates must be available to accept shifts based on program requirements.

The current contract runs until April 30, 2027, with the possibility of extension.

Hourly rate: $20.00 - $25.00 per hour, depending on experience and expertise.

You will be responsible for promoting the safety, comfort, and overall physical and emotional well-being of residents while supporting their independence, dignity, and integration within a respectful and structured environment.

Responsibilities

Provide personal care and assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
Maintain a reassuring presence and provide support tailored to residents' needs with professionalism, respect, and empathy.
Participate in the development and implementation of care plans in collaboration with healthcare professionals and other service providers.
Address the unique needs of residents who may be experiencing transitional or complex life circumstances.
Observe and report changes in residents' physical, emotional, or mental well-being to authorized personnel.
Maintain accurate documentation and communicate relevant observations effectively.
Follow all safety protocols, ethical standards, and confidentiality requirements at all times.

Qualifications

Successful completion of a recognized program leading to a certificate, license, or permit in Personal Support Work or Home Care Services, such as the Diploma of Vocational Studies (DVS/DEP) in Institutional and Home Care Assistance (Assistance à la personne en établissement et à domicile), or an equivalent credential.
Minimum of one (1) year of experience within the last five (5) years working as a Personal Support Worker, Care Aide, or in a similar role performing the following duties: Assisting with Activities of Daily Living (ADLs); Monitoring client well-being, comfort, and safety; Providing mobility assistance and social support; Observing, documenting, and reporting changes in clients' physical, mental, or emotional condition to appropriate healthcare professionals or medical resources.
Reliable transportation or a valid driver's licence with access to a vehicle, if required.
Ability to obtain a Criminal Record Check, including a Vulnerable Sector Check conducted by a recognized police service. This is a mandatory condition of employment.
Must be eligible for and able to obtain a Reliability Status Security Clearance through Public Services and Procurement Canada (PSPC) under the Contract Security Program (CSP) of the Government of Canada. This federal security clearance is a mandatory requirement for this position.
Valid CPR and First Aid certification is considered a strong asset.
Bilingualism (English and French) is mandatory. Due to the nature of the population served and the operational requirements of the Immigration Holding Centre, candidates must be fully fluent and able to communicate effectively, both verbally and in writing, in English and French.

What We Offer

A unique opportunity to work within a CBSA-supported program in a professional, structured, and secure environment.
A flexible casual contract that allows you to accept shifts based on your availability.
A contract in place until April 30, 2027, with the possibility of extension.
A collaborative and respectful work environment where your contributions make a meaningful impact on residents' well-being.
Valuable experience working with a diverse population as part of a multidisciplinary team.

Desired Profile

Ability to work independently while contributing effectively as part of a team.
Strong interpersonal and communication skills.
A compassionate, respectful, and person-centered approach to care.
Ability to manage complex or stressful situations with professionalism, sound judgment, and composure.
Strong observational, organizational, and problem-solving skills.
Ability to thrive in a structured environment where safety, confidentiality, and adherence to procedures are essential.

Apply today to put your skills to work in an essential program and make a meaningful difference in the safety, care, and well-being of residents at the Laval Immigration Holding Centre!

Read the full bilingual original

Nous recherchons des préposé(e)s aux bénéficiaires (PAB) bilingues, compatissant(e)s et fiables pour se joindre à notre équipe dans le cadre d'un contrat offert en partenariat avec l'Agence des services frontaliers du Canada (ASFC) au Centre de surveillance de l'immigration de Laval.

Il s'agit d'une occasion unique de contribuer au bien-être, à la sécurité et au soutien quotidien de personnes vivant une situation de transition, tout en travaillant dans un environnement professionnel, structuré et sécuritaire.

Ce poste est offert sur une base occasionnelle (sur appel), selon les besoins opérationnels du site. Les heures de travail sont attribuées au besoin et ne sont pas garanties. Les candidats doivent être disponibles pour accepter des quarts de travail selon les besoins du programme.

Le contrat est actuellement en vigueur jusqu'au 30 avril 2027, avec possibilité de prolongation.

Taux horaire: entre 20 $ et 25 $/heure, selon l'expérience et les compétences.

Vous serez responsable d'assurer la sécurité, le confort et le bien-être physique et émotionnel des résidents, tout en favorisant leur autonomie, leur dignité et leur intégration dans un milieu respectueux et encadré.

Responsabilités

Fournir des soins personnels et une assistance dans les activités de la vie quotidienne (AVQ) et les activités instrumentales de la vie quotidienne (AIVQ).
Assurer une présence rassurante et offrir un soutien adapté aux besoins des résidents avec professionnalisme, respect et empathie.
Participer à l'élaboration et à la mise en œuvre des plans de soins en collaboration avec les autres intervenants et professionnels de la santé.
Répondre aux besoins particuliers des résidents vivant des situations de transition ou nécessitant une attention accrue.
Observer et signaler tout changement dans l'état physique ou émotionnel des résidents au personnel autorisé.
Maintenir des dossiers précis et communiquer efficacement les observations pertinentes.
Respecter les procédures de sécurité, les normes éthiques et les exigences de confidentialité en tout temps.

Qualifications

Avoir complété avec succès un programme reconnu menant à un certificat, un permis ou une attestation en soutien à la personne ou en aide à domicile, tel que le Diplôme d'études professionnelles (DEP) en Assistance à la personne en établissement et à domicile, ou l'équivalent.
Posséder un minimum d'une (1) année d'expérience acquise au cours des cinq (5) dernières années à titre de préposé(e) aux bénéficiaires, d'aide-soignant(e) ou dans un rôle équivalent, incluant les responsabilités suivantes:

Assistance aux activités de la vie quotidienne (AVQ); Surveillance du bien-être, du confort et de la sécurité des clients; Soutien à la mobilité ainsi qu'à l'intégration et aux interactions sociales; Observation, documentation et signalement des changements dans l'état physique, mental ou émotionnel des clients aux ressources médicales ou aux professionnels appropriés.

Transport fiable ou permis de conduire valide avec accès à un véhicule, au besoin.
Être en mesure d'obtenir une vérification d'antécédents judiciaires, incluant une vérification du secteur vulnérable effectuée par un service de police reconnu. Cette cote de sécurité est une exigence obligatoire pour occuper ce poste.
Être admissible et en mesure d'obtenir une cote de fiabilité du Programme de sécurité des contrats (PSC) de Services publics et Approvisionnement Canada (SPAC) du gouvernement du Canada. Cette cote de sécurité est une exigence obligatoire pour occuper ce poste.
La détention d'une certification valide en RCR et en premiers soins constitue un atout important.
Bilinguisme obligatoire (français et anglais). En raison de la clientèle desservie et du contexte opérationnel du Centre de surveillance de l'immigration, les candidats doivent être pleinement fonctionnels dans les deux langues officielles et être en mesure de communiquer avec aisance, tant à l'oral qu'à l'écrit, en français et en anglais.

Ce que nous offrons

Une occasion unique de travailler au sein d'un programme offert en partenariat avec l'ASFC dans un environnement professionnel, sécuritaire et structuré.
Un contrat occasionnel flexible permettant d'accepter des quarts selon vos disponibilités.
Un contrat en vigueur jusqu'au 30 avril 2027 avec possibilité de prolongation.
Un environnement de travail collaboratif et respectueux où votre contribution a un impact concret sur le bien-être des résidents.
Une expérience enrichissante auprès d'une clientèle diversifiée au sein d'une équipe multidisciplinaire.

Profil recherché

Capacité à travailler de manière autonome tout en étant un membre efficace d'une équipe.
Excellentes compétences en communication interpersonnelle.
Approche humaine, respectueuse et empreinte d'empathie.
Capacité à gérer des situations complexes ou stressantes avec calme, professionnalisme et discernement.
Sens développé de l'observation, de l'organisation et des responsabilités.
Capacité à évoluer dans un environnement structuré où la sécurité, la confidentialité et le respect des procédures sont essentiels.

Postulez dès maintenant pour mettre vos compétences au service d'un programme essentiel et contribuer positivement au bien-être et à la sécurité des résidents du Centre de surveillance de l'immigration de Laval!

We are seeking compassionate, reliable, and bilingual Personal Support Workers (PSWs) to join our team under a contract supporting the Canada Border Services Agency (CBSA) at the Laval Immigration Holding Centre.

This is a unique opportunity to contribute to the well-being, safety, and daily support of individuals experiencing a period of transition while working in a professional, structured, and secure environment.

This is a casual, on-call position based on operational requirements at the site. Hours are assigned as needed and are not guaranteed. Candidates must be available to accept shifts based on program requirements.

The current contract runs until April 30, 2027, with the possibility of extension.

Hourly rate: $20.00 - $25.00 per hour, depending on experience and expertise.

You will be responsible for promoting the safety, comfort, and overall physical and emotional well-being of residents while supporting their independence, dignity, and integration within a respectful and structured environment.

Responsibilities

Provide personal care and assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
Maintain a reassuring presence and provide support tailored to residents' needs with professionalism, respect, and empathy.
Participate in the development and implementation of care plans in collaboration with healthcare professionals and other service providers.
Address the unique needs of residents who may be experiencing transitional or complex life circumstances.
Observe and report changes in residents' physical, emotional, or mental well-being to authorized personnel.
Maintain accurate documentation and communicate relevant observations effectively.
Follow all safety protocols, ethical standards, and confidentiality requirements at all times.

Qualifications

Successful completion of a recognized program leading to a certificate, license, or permit in Personal Support Work or Home Care Services, such as the Diploma of Vocational Studies (DVS/DEP) in Institutional and Home Care Assistance (Assistance à la personne en établissement et à domicile), or an equivalent credential.
Minimum of one (1) year of experience within the last five (5) years working as a Personal Support Worker, Care Aide, or in a similar role performing the following duties: Assisting with Activities of Daily Living (ADLs); Monitoring client well-being, comfort, and safety; Providing mobility assistance and social support; Observing, documenting, and reporting changes in clients' physical, mental, or emotional condition to appropriate healthcare professionals or medical resources.
Reliable transportation or a valid driver's licence with access to a vehicle, if required.
Ability to obtain a Criminal Record Check, including a Vulnerable Sector Check conducted by a recognized police service. This is a mandatory condition of employment.
Must be eligible for and able to obtain a Reliability Status Security Clearance through Public Services and Procurement Canada (PSPC) under the Contract Security Program (CSP) of the Government of Canada. This federal security clearance is a mandatory requirement for this position.
Valid CPR and First Aid certification is considered a strong asset.
Bilingualism (English and French) is mandatory. Due to the nature of the population served and the operational requirements of the Immigration Holding Centre, candidates must be fully fluent and able to communicate effectively, both verbally and in writing, in English and French.

What We Offer

A unique opportunity to work within a CBSA-supported program in a professional, structured, and secure environment.
A flexible casual contract that allows you to accept shifts based on your availability.
A contract in place until April 30, 2027, with the possibility of extension.
A collaborative and respectful work environment where your contributions make a meaningful impact on residents' well-being.
Valuable experience working with a diverse population as part of a multidisciplinary team.

Desired Profile

Ability to work independently while contributing effectively as part of a team.
Strong interpersonal and communication skills.
A compassionate, respectful, and person-centered approach to care.
Ability to manage complex or stressful situations with professionalism, sound judgment, and composure.
Strong observational, organizational, and problem-solving skills.
Ability to thrive in a structured environment where safety, confidentiality, and adherence to procedures are essential.

Apply today to put your skills to work in an essential program and make a meaningful difference in the safety, care, and well-being of residents at the Laval Immigration Holding Centre!

Apply About employer

More about this job

Responsibilities

Provide personal care and daily living assistance while supporting residents' safety, comfort, dignity, independence, and emotional well-being. Collaborate on care plans, observe and report changes in residents' condition, maintain accurate records, and follow safety, ethical, and confidentiality requirements.

Requirements

Applicants must have a recognized personal support or home care credential and at least one year of relevant experience within the past five years. They must be fluent in spoken and written English and French, have reliable transportation if needed, and be able to obtain the required criminal record, vulnerable sector, and federal reliability security checks; CPR and First Aid certification are assets.

Skills

Personal Care
Activities of Daily Living
Instrumental Activities of Daily Living
Care Planning
Mobility Assistance
Resident Well-Being Monitoring
Observation and Reporting
Documentation
Bilingual Communication
Interpersonal Communication
Empathy
Confidentiality
Safety Protocols
Teamwork
Stress Management
Organization

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Personal Support Work
Home Care Services
Institutional and Home Care Assistance
Activities of Daily Living
Instrumental Activities of Daily Living
Care Plans
Personal Care
Mobility Assistance
Social Support
Resident Well-Being
Physical and Emotional Health
Observation
Documentation
Confidentiality
Safety Protocols
Ethical Standards
English-French Bilingualism
Criminal Record Check
Vulnerable Sector Check
Reliability Status Security Clearance
Contract Security Program
CPR
First Aid
Immigration Holding Centre
Canada Border Services Agency
Multidisciplinary Team

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