Jobs in Canada

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Added 39 mins ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 1 hour ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 3 hours ago
U
Warehouse Associate II - MHE
UPS
Calgary, AB
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 3 hours ago
U
Warehouse Associate II - MHE
UPS
Calgary, AB
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 3 hours ago
U
Warehouse Associate II - MHE
UPS
Calgary, AB
- Full-time
…vendor contact and works under supervision by the Warehouse Lead or…
Added 4 hours ago
DW
Production Cell Lead
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
Flexibility in scheduling depending on production demands – able to work day &/or evening shift
Added 5 hours ago
TS
Marine Compliance and Safety Manager
Thames Skills Academy (TSA)
Leader, SK
- Full-time
Permanent, full-time role with the option to work from home one day per week
Added 6 hours ago
C
Head of Operations - Service Delivery
Calliere
Toronto, ON
- Full-time
…This is a hands-on seat for a decisive, commercially sharp operator who likes building the machine, not just running…
Added 7 hours ago
DB
Process Plant Operator, Fixed-Term Contract
De Beers Group
NT · Northwest Territories, Canada
- Contract
De Beers Group has an exciting fixed-term contract opportunity for a motivated and energetic Heavy Equipment Operator to join the Process Plant Team at the Gahcho Kué Mine Site based in the…
Added 7 hours ago
G-
Operations Supervisor
GFL - Sewer Technologies Division
Dartmouth, NS
- Full-time
Lead, motivate and develop direct reports utilizing Job Task Observations (JTO’s), Vital 9s and Hazard Assessments to reinforce or correct specific behaviors
Added 7 hours ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
…relevant prior experience. As an Engagement Manager, you will lead project teams in both post-deal value creation efforts and pricing/GTM due diligence activities. Specific responsibilities…
Added 8 hours ago
CC
Leadership Development Program (British Columbia)
Chick-fil-A Corporate Support Center
BC · British Columbia, Canada
- Full-time
…the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant…
Added 8 hours ago
CC
Leadership Development Program (Alberta)
Chick-fil-A Corporate Support Center
AB · Alberta, Canada
- Full-time
…the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant…
Added 8 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 8 hours ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 8 hours ago
TD
Snow Plow Operator
The Davey Tree Expert Company
Brantford, ON
- Part-time
…a Davey Tree Company, is searching for an ON CALL Snow Plow Operator for the upcoming winter season. This is an on call seasonal/contract position expected to last from approximately…
Added 8 hours ago
MI
Wrapping Machine Operator
Mondelēz International
Hamilton, ON · Plant - Hamilton, Canada
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 8 hours ago
PA
Fleet Manager
PAL Aviation Services
St. John's, NL
- Full-time
Lead procurement activities, including preparing and administering RFPs/RFQs, evaluating submissions, negotiating purchases, and coordinating equipment delivery with Supply Chain and…
Added 8 hours ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 9 hours ago
DW
Production Cell Lead
Durabuilt Windows & Doors
Edmonton, AB
- Full-time
Flexibility in scheduling depending on production demands – able to work day &/or evening shift
Added 9 hours ago
SB
Project Manager, Maintenance
Skyservice Business Aviation
Dorval, QC
- Full-time
…management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to…
Added 9 hours ago
CP
Production Operator
Canada Packers Inc.
Winkler, MB
- Full-time
Schedule: Rotating shifts that include weekends, and holidays
Added 9 hours ago
ME
Founding Electrical Engineer
Mapleview Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Troubleshoot startup issues and deliver as-builts, test records, operating procedures and operator training
Added 9 hours ago
US
Warehouse Associate II - MHE
UPS Supply Chain Solutions
Calgary, AB
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 9 hours ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
…Lifecycle & Organic Growth, you'll set the strategy for both and lead the teams that deliver it. On the Lifecycle side that means email, push, in-app, and SMS. On the Organic side it means…

Calliere

Head of Operations - Service Delivery

Toronto, ON, Canada

Full-time

Apply on callieregroup.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Experience 5 to 12 years in operations, including 3+ years leading a high-volume service delivery team
Posting language: English
Posted: Nov 9, 2026

Original job description

Experience 5 to 12 years in operations, including 3+ years leading a high-volume service delivery team

Location Hybrid, in office in Toronto (new office on the way)

Work authorization Canadian work authorization required. No visa sponsorship

The opportunity

Picture a business with decades of brand trust, a huge online audience and demand that keeps climbing. Now picture it rebuilding itself from the ground up as an AI-native company. That's where this role sits.

Sales are moving fast. Your job is to make sure delivery keeps pace and then some. You'll own everything that happens after a client says yes, across five service lines, and turn rapid growth into service that is consistent, efficient and genuinely good. This is a hands-on seat for a decisive, commercially sharp operator who likes building the machine, not just running it.

What you'll own

• The delivery engine. Throughput, turnaround times, backlog, capacity and service levels, end to end.

• The people. Lead and coach a group of Practice Leads and senior delivery managers, with a real operating rhythm of reviews and scorecards.

• The economics. Delivery cost, productivity and contribution margin, built with Finance into budgets and forecasts.

• The rebuild. A roadmap to modernize delivery with automation and AI, shaped alongside the CPO and CTO.

• The plan. Turn sales forecasts and growth targets into capacity and hiring plans, and give the COO a clear, data-driven view of what's coming.

Who thrives here

5 to 12 years in operations, with 3+ years leading high-volume service delivery.

You've led teams of 20 to 50+, including managers who run their own teams.

You've redesigned processes and can show the numbers: productivity up, quality up, cost down.

You're at home in budgets, capacity models and unit economics.

You've pushed AI and automation adoption and turned technology spend into results you can point to.

About the company

A long-established, Canadian-headquartered professional services firm with a strong consumer brand. It was an early mover online and has since built a large, loyal audience and one of the most trusted resources in its space. Now it's going all in on becoming an AI-native business, with the brand, the audience and the momentum to actually pull it off.

Your toolkit

A live throughput and KPI dashboard, AI-native case management, client portals, AI and workflow automation tools, and Lean and Six Sigma methods. The foundations are there. You get to make them sing.

Apply on callieregroup.zohorecruit.com About employer

More about this job

Responsibilities

You will lead the service delivery engine by managing throughput, capacity, and service levels across five service lines. Additionally, you will drive the modernization of delivery processes through AI and automation while managing team performance and financial budgets.

Requirements

The role requires 5 to 12 years of operations experience, including at least 3 years leading high-volume service delivery teams. Candidates must demonstrate expertise in process redesign, capacity modeling, and the implementation of AI or automation technologies.

Skills

Operations management
Service delivery
Team leadership
Process improvement
Budgeting
Capacity planning
Automation
Artificial intelligence
Data analysis
Lean
Six sigma
Unit economics
Performance management
Strategic planning
Change management

Visa sponsorship

Not detected in the job text

Keywords

Operations
Service Delivery
AI-native
Automation
Throughput
Capacity Planning
Unit Economics
Lean
Six Sigma
KPI Dashboard
Case Management
Professional Services
Performance Management
Budgeting
Forecasting
Process Improvement
Team Leadership
Strategy
Technology
Operations Management

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Work requirements

Jobs in Canada