Jobs in Canada

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Added 6 mins ago
IA
Community Connections Program Coordinator
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
Experience working with a Client Management System (CMS).
Added 7 mins ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Positive client service experience during peak season.
Added 7 mins ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
Lead consulting engagements or special assignments and identify client service opportunities
Added 7 mins ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 7 mins ago
S
Senior Electrical Engineer
Sedgman
Montreal, QC
- Full-time
Minimum de 15+ ans d'expérience pertinente en tant qu'ingénieur électricien, avec des systèmes de transmission et de distribution d'énergie HV, MT, et BT.
Added 23 mins ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Independently lead the design, prioritization, and implementation of new features and enhancements within the Client Reporting solution suite, exercising sound judgment on technical and…
Added 23 mins ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Independently lead the design, prioritization, and implementation of new features and enhancements within the Client Reporting solution suite, exercising sound judgment on technical and…
Added 1 hour ago
XG
Mining Manager
Xtrava Group
ON · Ontario, Canada
- $150,000 to $250,000 CAD / year
- Full-time
Xtrava Group is supporting a major mining company with the appointment of an experienced Mine Manager to lead a significant hard-rock mining operation in Eastern Canada.
Added 1 hour ago
SB
Project Manager
Sky Building Restoration
Oakville, ON
- Full-time
Sky Building Restoration Inc. is seeking a highly organized, experienced, and results-driven Project Manager to lead environmental remediation, abatement, emergency restoration,…
Added 1 hour ago
A
Solutions Architect
Artech
Mississauga, ON
- $70 to $110 CAD / hour
- Contract
The client is seeking an experienced Lead Agentic AI Solutions Architect to lead the end-to-end delivery of enterprise AI and automation solutions that transform business operations and…
Added 1 hour ago
SB
Abatement / Restoration / Construction Renovation Coordinator
Sky Building Restoration
Oakville, ON
- Full-time
…schedule, within budget, and in accordance with project scope, client expectations, applicable building requirements, and all relevant health, safety, and environmental…
Added 1 hour ago
TD
Consultant
The Decision Lab
Montreal, QC
- Full-time
…do. If you have 2+ years of consulting or behavioral science experience, or an MSc in a related field, we'd love to hear from…
Added 1 hour ago
A
Western Canada Aquatic Discipline Lead
AECOM
Burnaby, BC
- $120,000 to $160,000 CAD / year
- Full-time
AECOM Burnaby is seeking an experienced Aquatic Discipline Lead for Western Canada to support our EPP Ecology and Permitting team. In this role, you will be the go-to expert for aquatic…
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.
Added 2 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 2 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 2 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11743
Added 2 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that…
Added 2 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that…
Added 2 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11742
Added 2 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that…
Added 2 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Full Stack with extensive experience designing and developing large-scale, multi-client web applications, Java-based enterprise solutions, REST…
Added 2 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11743
Added 2 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that…
Added 2 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Full Stack with extensive experience designing and developing large-scale, multi-client web applications, Java-based enterprise solutions, REST…

CallTower

Senior Proposal Writer

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

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Description

Job Purpose:

The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate CallTower in the CX, CCaaS, AI and UCaaS market.

Duties

In the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:

Proposal Strategy & Development
Lead end-to-end RFP/RFI responses, including strategy, messaging, and positioning
Develop win themes and value propositions aligned to client needs and competitive landscape
Translate technical solutions into clear, compelling business narratives
Cross-Functional Leadership
Partner with Sales, Pre-Sales, Product, Legal, and Delivery teams to shape responses
Facilitate proposal strategy sessions and stakeholder alignment to meet response deadlines
Process & Content Optimization
Maintain and evolve reusable content library and templates
Drive continuous improvement of proposal processes and tools (including AI-enabled capabilities)
Oversee and manage the response process, including procurement portals, communications with customer procurement teams, and bid coordination.
Risk & Compliance
Ensure all proposals align with contractual, legal, and compliance standards
Identify and mitigate commercial and contractual risks
Communicate with federal, state, and provincial bodies to request compliance documents
Review contract clauses and verify the conformity of proposals

Responsibilities

The Senior Proposal Writer will also partake in managing contractual documents for the Company (scope of work, change requests, hours of bank, support contracts, subscription contracts, etc.). His/her responsibilities include:

Prepare, review, and finalize proposal content (technical, financial, compliance, corporate etc.)
Apply, evaluate, and adjust these measures as required, and consult legal counsel for review if necessary.
Implement a compliance process for all stakeholders
Review the development process and optimize it
Review SOW grids and T&C. Make any valuable improvement when possible and automate them
Analyze proposal T&C and assumptions and SOW to mitigate business risks for clients, partners and suppliers
Ensure consistency between liability insurance contracts and the Company’s contractual commitments
Other duties as assigned by management

Success Measures

Improve proposal win rate and qualification effectiveness
Meet or exceed proposal turnaround SLAs
Increase reuse of standardized content and reduce cycle time
Maintain high compliance and quality standards across submissions

Qualifications

7+ years of experience in IT or consulting services as a Proposal Writer
Bachelor’s degree or 6+ years’ of relevant work experience
Excellent understanding of the different phases of IT project implementation
Ability to successfully communicate client tender objectives and their main characteristics to the delivery and sales teams through oral and written presentations
Strong interpersonal skills: capacity to work in teams of various sizes, with employees with different technical abilities and professional authority
Ability to manage and coordinate service and information requests from stakeholders with proactive means of communication
Solid knowledge of software tools such as Word, Excel, PowerPoint, Acrobat
Experience supporting enterprise SaaS / CCaaS / UCaaS deals
Proven ability to influence deal outcomes and win strategies
Experience using proposal automation tools or AI-assisted writing tools
Experience in project management is an asset
Ability to analyze and write proposals
Exceptional writing skills
Strong organizational skills, precision and great attention to detail
Fluency in English and French (spoken and written) is mandatory

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More about this job

Responsibilities

Lead end-to-end RFP/RFI proposal development, shaping win strategies and translating technical solutions into compelling, compliant client-facing narratives. Coordinate stakeholders and bid processes, manage contractual documents and risks, and improve proposal content, tools, and workflows.

Requirements

Requires 7+ years of proposal writing experience in IT or consulting services, or a bachelor's degree or 6+ years of relevant experience, along with strong writing, analytical, organizational, and communication skills. Experience supporting enterprise SaaS, CCaaS, or UCaaS deals and familiarity with proposal automation or AI-assisted writing tools are expected; fluency in English and French is mandatory.

Skills

Proposal Writing
RFP/RFI Response Development
Proposal Strategy
Win Strategy Development
Business Writing
Technical Communication
Cross-Functional Collaboration
Stakeholder Management
Contract Review
Risk Mitigation
Compliance Management
Project Management
Proposal Process Optimization
Proposal Automation
Microsoft Word, Excel, And PowerPoint
Adobe Acrobat

Visa sponsorship

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Keywords

RFP
RFI
Proposal Development
Proposal Strategy
Win Themes
Value Propositions
Telecommunications
IT Services
Consulting Services
Enterprise SaaS
CCaaS
UCaaS
Customer Experience
Artificial Intelligence
Contract Management
Statements Of Work
Terms And Conditions
Compliance
Commercial Risk
Procurement Portals
Proposal Automation
AI-Assisted Writing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adobe Acrobat
Project Management
Content Library
Bid Coordination
Ottawa

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