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Added 5 mins ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager, Core Systems based in Canada.
Added 35 mins ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
Proven ability to collaborate and partner with a wide variety of stakeholders
Added 50 mins ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
…backgrounds and genuinely passionate about delivering high-quality customer…
Added 50 mins ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
Contribute to continuous improvement, quality standards, and service development initiatives
Added 50 mins ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
…creating and managing rosters that ensure clients receive high-quality care tailored to their needs. You’ll coordinate support worker availability, respond to service requests, and maintain…
Added 50 mins ago
S
Ecommerce UI/UX Designer
SHOPLINE
Canada
- Contract
SHOPLINE's open architecture and thriving partner ecosystem provide cutting-edge technologies that help merchants succeed in today's competitive market.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 2 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assess protocol compliance, informed consent, source documentation, data quality, safety reporting, investigational product management, and essential document maintenance.
Added 2 hours ago
SB
Channel Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
· Partner with Sales Operations, Supply Chain, and Channel Marketing teams to support forecasting visibility, inventory monitoring, and allocation planning
Added 2 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
…Operations Leaders, and clients to ensure a consistent, high-quality guest dining experience while supporting operational and financial…
Added 2 hours ago
C
Consultant, Salesforce Development
CIBC
Toronto, ON
- Full-time
…Salesforce solutions, including custom code, data migrations, data quality, third-party applications, and AppExchange products. You’ll develop high-quality applications using Lightning…
Added 2 hours ago
Compensation & Benefits Advisor
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 3 hours ago
AG
Compensation & Benefits Advisor
ALDO Group
Montreal, QC
- Full-time
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 3 hours ago
SL
Sr. Financial Analyst, Financial Analysis & Planning
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Build trusted relationships with internal business partners, Finance leaders, and cross-functional stakeholders to deliver high-quality service to the business
Added 3 hours ago
SC
barista - Store# 63488, 1044 ST GUILLAUME ROAD
Starbucks Coffee Company
Embrun, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 3 hours ago
A
Western Canada Aquatic Discipline Lead
AECOM
Burnaby, BC
- $120,000 to $160,000 CAD / year
- Full-time
…strategic direction. You will guide best practices, ensure high quality project delivering, and collaborate across disciplines, business lines, and with our…
Added 4 hours ago
SC
barista - Store# 04627, CONSUMERS AND THICKSON
Starbucks Coffee Company
Whitby, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 hours ago
SC
barista - Store# 04876, SUNDANCE
Starbucks Coffee Company
Calgary, AB
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 hours ago
SC
barista - Store# 04753, VANCOUVER GENERAL HOSPITAL-OAK&12TH
Starbucks Coffee Company
Vancouver, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 5 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…for APEX. The platform ingests contact centre telephony and quality data from the Genesys A3S Snowflake database and Verint Workforce Management (WFM) feeds, and delivers it through a…
Added 5 hours ago
PG
Manufacturing Engineering Manager
Pangeo Group
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
Cross-functional fluency. You partner naturally with production, quality, and maintenance.
Added 5 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…for APEX. The platform ingests contact centre telephony and quality data from the Genesys A3S Snowflake database and Verint Workforce Management (WFM) feeds, and delivers it through a…
Added 5 hours ago
SC
barista - Store# 55227, 655 UNIVERSITY AVE
Starbucks Coffee Company
Orillia, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 5 hours ago
SC
barista - Store# 51852, Main & Industrial Avenue
Starbucks Coffee Company
Penticton, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 5 hours ago
SC
shift supervisor - Store# 48602, 1375 Trim Road
Starbucks Coffee Company
Ottawa, ON
- Full-time
…by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling…

CallTower

Senior Proposal Writer

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

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Description

Job Purpose:

The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate CallTower in the CX, CCaaS, AI and UCaaS market.

Duties

In the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:

Proposal Strategy & Development
Lead end-to-end RFP/RFI responses, including strategy, messaging, and positioning
Develop win themes and value propositions aligned to client needs and competitive landscape
Translate technical solutions into clear, compelling business narratives
Cross-Functional Leadership
Partner with Sales, Pre-Sales, Product, Legal, and Delivery teams to shape responses
Facilitate proposal strategy sessions and stakeholder alignment to meet response deadlines
Process & Content Optimization
Maintain and evolve reusable content library and templates
Drive continuous improvement of proposal processes and tools (including AI-enabled capabilities)
Oversee and manage the response process, including procurement portals, communications with customer procurement teams, and bid coordination.
Risk & Compliance
Ensure all proposals align with contractual, legal, and compliance standards
Identify and mitigate commercial and contractual risks
Communicate with federal, state, and provincial bodies to request compliance documents
Review contract clauses and verify the conformity of proposals

Responsibilities

The Senior Proposal Writer will also partake in managing contractual documents for the Company (scope of work, change requests, hours of bank, support contracts, subscription contracts, etc.). His/her responsibilities include:

Prepare, review, and finalize proposal content (technical, financial, compliance, corporate etc.)
Apply, evaluate, and adjust these measures as required, and consult legal counsel for review if necessary.
Implement a compliance process for all stakeholders
Review the development process and optimize it
Review SOW grids and T&C. Make any valuable improvement when possible and automate them
Analyze proposal T&C and assumptions and SOW to mitigate business risks for clients, partners and suppliers
Ensure consistency between liability insurance contracts and the Company’s contractual commitments
Other duties as assigned by management

Success Measures

Improve proposal win rate and qualification effectiveness
Meet or exceed proposal turnaround SLAs
Increase reuse of standardized content and reduce cycle time
Maintain high compliance and quality standards across submissions

Qualifications

7+ years of experience in IT or consulting services as a Proposal Writer
Bachelor’s degree or 6+ years’ of relevant work experience
Excellent understanding of the different phases of IT project implementation
Ability to successfully communicate client tender objectives and their main characteristics to the delivery and sales teams through oral and written presentations
Strong interpersonal skills: capacity to work in teams of various sizes, with employees with different technical abilities and professional authority
Ability to manage and coordinate service and information requests from stakeholders with proactive means of communication
Solid knowledge of software tools such as Word, Excel, PowerPoint, Acrobat
Experience supporting enterprise SaaS / CCaaS / UCaaS deals
Proven ability to influence deal outcomes and win strategies
Experience using proposal automation tools or AI-assisted writing tools
Experience in project management is an asset
Ability to analyze and write proposals
Exceptional writing skills
Strong organizational skills, precision and great attention to detail
Fluency in English and French (spoken and written) is mandatory

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More about this job

Responsibilities

Lead end-to-end RFP/RFI proposal development, shaping win strategies and translating technical solutions into compelling, compliant client-facing narratives. Coordinate stakeholders and bid processes, manage contractual documents and risks, and improve proposal content, tools, and workflows.

Requirements

Requires 7+ years of proposal writing experience in IT or consulting services, or a bachelor's degree or 6+ years of relevant experience, along with strong writing, analytical, organizational, and communication skills. Experience supporting enterprise SaaS, CCaaS, or UCaaS deals and familiarity with proposal automation or AI-assisted writing tools are expected; fluency in English and French is mandatory.

Skills

Proposal Writing
RFP/RFI Response Development
Proposal Strategy
Win Strategy Development
Business Writing
Technical Communication
Cross-Functional Collaboration
Stakeholder Management
Contract Review
Risk Mitigation
Compliance Management
Project Management
Proposal Process Optimization
Proposal Automation
Microsoft Word, Excel, And PowerPoint
Adobe Acrobat

Visa sponsorship

Not detected in the job text

Keywords

RFP
RFI
Proposal Development
Proposal Strategy
Win Themes
Value Propositions
Telecommunications
IT Services
Consulting Services
Enterprise SaaS
CCaaS
UCaaS
Customer Experience
Artificial Intelligence
Contract Management
Statements Of Work
Terms And Conditions
Compliance
Commercial Risk
Procurement Portals
Proposal Automation
AI-Assisted Writing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adobe Acrobat
Project Management
Content Library
Bid Coordination
Ottawa

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