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Added 14 hours ago
C
Senior Proposal Writer
CallTower
Ottawa, ON
- Full-time
The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution…
Added 2 days ago
GardaWorld - Proposal Writer - Toronto or Ottawa - 80k-90k
GardaWorld
Ottawa, ON · Toronto, ON
The Proposal Writer plays a key role in achieving GardaWorld’s sales objectives by developing competitive, strategic, and customized proposals in response to complex Requests for Proposals…
Added 2 days ago
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GardaWorld - Proposal Writer - Toronto or Ottawa - 80k-90k
GardaWorld
Toronto, ON
- Full-time
Job Segment: Pre-Sales, Proposal Writer, RFP, Sales Operations, CRM, Sales, Technology
Added 3 days ago
LC
Proposal Writer
Lindsay Construction
Dartmouth, NS
- Full-time
As a key member of our strategic Pre-Construction Team, the Proposal Writer will play an essential role in crafting compelling proposals that showcase our capabilities and solutions. You…
Added 3 days ago
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Senior Proposal Writer and Content Manager
BGIS
Markham, ON
- Full-time
The Senior Proposal Writer & Content Manager owns the development, management, and continuous improvement of proposal content assets while supporting strategic pursuits through technical…
Added 3 days ago
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Senior Proposal Writer and Content Manager
BGIS
Markham, ON
- Full-time
The Senior Proposal Writer & Content Manager owns the development, management, and continuous improvement of proposal content assets while supporting strategic pursuits through technical…
Added 5 days ago
CP
Rédacteur/Rédactrice sénior - Offres de services
Colliers Project Leaders
Gatineau, QC · Montreal, QC
- Full-time
As the Senior Proposal Writer, you are responsible for telling the story of how we can help our clients meet their real property needs. You lead the timely delivery of proposals for various…
Added 6 days ago
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Senior Business Analyst / Procurement Writer
I8IS - Infiniti Software Solutions
Toronto, ON
- Contract
We are seeking an experienced Senior Business Analyst / Procurement Writer to support public sector procurement initiatives. The ideal candidate will have strong writing and communication…
Added 10 days ago
B
Proposal Writer
BPA
Ottawa, ON
- Full-time
The Proposal Writer will be primarily responsible for preparing service proposals and marketing documents. Responsibilities for this role include, but are not limited to:
Added 10 days ago
SM
RQ11714 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst / Procurement Writer with strong writing, communication, public-sector procurement, and project coordination skills. The successful candidate will…
Added 12 days ago
SM
RQ11714 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst / Procurement Writer with strong writing, communication, public-sector procurement, and project coordination skills. The successful candidate will…
Added 13 days ago
SM
RQ11714 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst / Procurement Writer with strong writing, communication, public-sector procurement, and project coordination skills. The successful candidate will…
Added 13 days ago
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RQ11714 - Senior Procurement Consultant
Amyantek
Toronto, ON
- Contract
The Senior Business Analyst/Procurement Writer is responsible for creating content in various formats that serve users with the information they need. This role involves designing, writing,…
Added 16 days ago
RT
Senior Business Analyst/Procurement Writer
Russell Tobin
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Job Title: Business Analyst – Senior/ Procurement Writer
Added 16 days ago
M
RQ11714 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
The Senior Business Analyst/Procurement Writer is responsible for creating content in various formats that serve users with the information they need. This role involves designing, writing,…
Added 17 days ago
B
Senior Business Analyst/Procurement Writer
Bevertec
Toronto, ON
- Contract
Job Role: Senior Business Analyst/Procurement Writer
Added 28 days ago
BILINGUAL SUPERVISOR, CORPORATE PROPOSALS - HYBRID
Green Shield Canada
Montreal, QC
…will have two primary areas of responsibility. First, as a Senior Proposal Writer, they will lead the process of preparing proposals and RFP responses primarily focused on new business…
Added 1 month ago
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Assistant Proposal Writer
Evans
Calgary, AB
- Full-time
The Assistant Proposal Writer is responsible for assisting the Proposal Lead and Senior Writer and members of the Project Management team with the development of compliant, structured, and…
Added 1 month ago
CA
Technical Proposal Coordinator
Cementation Americas
North Bay, ON
- Full-time
Reporting to the Manager of Estimating and working in conjunction with the Senior Technical Proposal Writer, Operations, Engineering and Administration groups, the Technical Proposal…
Added 1 month ago
B
Proposal Writer
BPA
Ottawa, ON
- Full-time
The Proposal Writer will be primarily responsible for preparing service proposals and marketing documents. Responsibilities for this role include, but are not limited to:
Added 1 month ago
Proposal Writer
Commissionaires Nova Scotia
Bedford, NS
We are looking for a highly engaged, positive, and professional individual to join our team as a Proposal Writer. You’ll play a key role in developing compelling, high-quality proposals and…
Added 1 month ago
PD
Lead - Strategic Communication and Development
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Full-time
Serve as a strategic writer and thought partner to the CEO.

No more jobs.

CallTower

Senior Proposal Writer

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

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Description

Job Purpose:

The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate CallTower in the CX, CCaaS, AI and UCaaS market.

Duties

In the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:

Proposal Strategy & Development
Lead end-to-end RFP/RFI responses, including strategy, messaging, and positioning
Develop win themes and value propositions aligned to client needs and competitive landscape
Translate technical solutions into clear, compelling business narratives
Cross-Functional Leadership
Partner with Sales, Pre-Sales, Product, Legal, and Delivery teams to shape responses
Facilitate proposal strategy sessions and stakeholder alignment to meet response deadlines
Process & Content Optimization
Maintain and evolve reusable content library and templates
Drive continuous improvement of proposal processes and tools (including AI-enabled capabilities)
Oversee and manage the response process, including procurement portals, communications with customer procurement teams, and bid coordination.
Risk & Compliance
Ensure all proposals align with contractual, legal, and compliance standards
Identify and mitigate commercial and contractual risks
Communicate with federal, state, and provincial bodies to request compliance documents
Review contract clauses and verify the conformity of proposals

Responsibilities

The Senior Proposal Writer will also partake in managing contractual documents for the Company (scope of work, change requests, hours of bank, support contracts, subscription contracts, etc.). His/her responsibilities include:

Prepare, review, and finalize proposal content (technical, financial, compliance, corporate etc.)
Apply, evaluate, and adjust these measures as required, and consult legal counsel for review if necessary.
Implement a compliance process for all stakeholders
Review the development process and optimize it
Review SOW grids and T&C. Make any valuable improvement when possible and automate them
Analyze proposal T&C and assumptions and SOW to mitigate business risks for clients, partners and suppliers
Ensure consistency between liability insurance contracts and the Company’s contractual commitments
Other duties as assigned by management

Success Measures

Improve proposal win rate and qualification effectiveness
Meet or exceed proposal turnaround SLAs
Increase reuse of standardized content and reduce cycle time
Maintain high compliance and quality standards across submissions

Qualifications

7+ years of experience in IT or consulting services as a Proposal Writer
Bachelor’s degree or 6+ years’ of relevant work experience
Excellent understanding of the different phases of IT project implementation
Ability to successfully communicate client tender objectives and their main characteristics to the delivery and sales teams through oral and written presentations
Strong interpersonal skills: capacity to work in teams of various sizes, with employees with different technical abilities and professional authority
Ability to manage and coordinate service and information requests from stakeholders with proactive means of communication
Solid knowledge of software tools such as Word, Excel, PowerPoint, Acrobat
Experience supporting enterprise SaaS / CCaaS / UCaaS deals
Proven ability to influence deal outcomes and win strategies
Experience using proposal automation tools or AI-assisted writing tools
Experience in project management is an asset
Ability to analyze and write proposals
Exceptional writing skills
Strong organizational skills, precision and great attention to detail
Fluency in English and French (spoken and written) is mandatory

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More about this job

Responsibilities

Lead end-to-end RFP/RFI proposal development, shaping win strategies and translating technical solutions into compelling, compliant client-facing narratives. Coordinate stakeholders and bid processes, manage contractual documents and risks, and improve proposal content, tools, and workflows.

Requirements

Requires 7+ years of proposal writing experience in IT or consulting services, or a bachelor's degree or 6+ years of relevant experience, along with strong writing, analytical, organizational, and communication skills. Experience supporting enterprise SaaS, CCaaS, or UCaaS deals and familiarity with proposal automation or AI-assisted writing tools are expected; fluency in English and French is mandatory.

Skills

Proposal Writing
RFP/RFI Response Development
Proposal Strategy
Win Strategy Development
Business Writing
Technical Communication
Cross-Functional Collaboration
Stakeholder Management
Contract Review
Risk Mitigation
Compliance Management
Project Management
Proposal Process Optimization
Proposal Automation
Microsoft Word, Excel, And PowerPoint
Adobe Acrobat

Visa sponsorship

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Keywords

RFP
RFI
Proposal Development
Proposal Strategy
Win Themes
Value Propositions
Telecommunications
IT Services
Consulting Services
Enterprise SaaS
CCaaS
UCaaS
Customer Experience
Artificial Intelligence
Contract Management
Statements Of Work
Terms And Conditions
Compliance
Commercial Risk
Procurement Portals
Proposal Automation
AI-Assisted Writing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adobe Acrobat
Project Management
Content Library
Bid Coordination
Ottawa

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