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Added 30 mins ago
M
Analyst – Product & Accounting Control
mthree
Montreal, QC
- $50,000 to $53,000 CAD / year
- Contract
Lancez votre carrière dans les services bancaires et les opérations financières
Added 45 mins ago
PG
Voice and Video Engineer
Pacer Group
Calgary, AB
- $50 to $55 CAD / hour
- Contract
Strong expertise in Cisco Finesse configuration, call queues, routing strategies, and agent assignments.
Added 45 mins ago
J
Lead Product Manager, Agent Runtime & Evals
Jobgether
Canada
- Full-time
…intelligent agents at scale. In this role, you will own the agent runtime and evaluation infrastructure, enabling non-technical professionals to turn business needs into reliable, governed…
Added 2 hours ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
…supporting Oracle Cloud solutions that enable critical business operations across Human Resources, Finance, and other enterprise…
Added 3 hours ago
TS
Marine Ship Agent - Operations
TORMAR Shipping Agency
Vancouver, BC
- Full-time
…ports across the country. The company offers 24/7, year-round support that meets and often exceeds the expectations of major global clients. TORMAR’s experienced local operations team is…
Added 3 hours ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
- Full-time
VCA Canada’s GTA region is seeking Regional Client Care Support Agents to provide dedicated phone support coverage for multiple clinics across the Greater Toronto Area. This team ensures…
Added 4 hours ago
IH
Manager | Clinical Operations | Withdrawal Management
Interior Health Authority
Vernon, BC
- Full-time
Interior Health is seeking a permanent full-time Manager, Clinical Operations to provide operational leadership for Withdrawal Management Services in the North Okanagan. This is an exciting…
Added 4 hours ago
I
AI Platform Engineer
Infoya
Toronto, ON
- Full-time
About the Job: We’re looking for a hands-on AI Platform Engineer to build and operate production-ready LLM agent systems and anomaly detection tools. You’ll own solutions from design…
Added 4 hours ago
CH
Commercial Operations Specialist
Calculated Hire
Toronto, ON
- $27 CAD / hour
- Full-time
The Elevate program Deal Specialist role is an early‑career position within BMO’s Commercial and Corporate Lending Operations organization. This role supports the execution and ongoing…
Added 4 hours ago
AI
Account Executive - Personal Ins, VIP Sales
Axis Insurance
Burlington, ON
- $65,000 to $70,000 CAD / year
- Full-time
General Insurance Agent Level 2 license through the Insurance Council of British Columbiaor equivalent license in the individual’s province of residence, with the ability to obtain a…
Added 5 hours ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Cross-functional handoffs - clean handoff to Commercial Operations on order processing, exception resolution, and delivery promise integrity; clean handoff to Application Specialist on deep…
Added 5 hours ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 5 hours ago
P
Finance Director
Perennial
Toronto, ON
- Full-time
We are seeking a strategic and hands-on Director of Finance to lead and scale our finance function and support the growth and expansion of the business. This role will serve as a key member…
Added 5 hours ago
FH
Bilingual Royal Service Agent (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
…hotel in Ottawa is looking to fill a role of Royal Service Agent…
Added 5 hours ago
SF
Senior AI Engineer
Safe Fleet
Coquitlam, BC
- Full-time
We are looking for a hands-on Senior AI Engineer to build the platform that makes that possible - the shared services, agent framework, standards and tooling that allow every engineer on…
Added 5 hours ago
M
Analyst – Product & Accounting Control
mthree
Montreal, QC
- $50,000 to $53,000 CAD / year
- Contract
Lancez votre carrière dans les services bancaires et les opérations financières
Added 5 hours ago
PV
Information Systems & Technical Support
Patterson Veterinary Supply
Cambridge, ON
- Full-time
Kane Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent, providing excellence in distribution of the highest quality, cutting edge, value-laden products to the…
Added 5 hours ago
W
Machine Learning Scientist III - Customer Service AI
Wayfair
Toronto, ON
- $211,914 to $225,158.5 CAD / year
- Full-time
…large-scale enterprise execution - architecting robust, multi-agent frameworks, proprietary domain-adapted LLMs, and end-to-end LLMOps infrastructure. You will be responsible for defining…
Added 5 hours ago
G
Senior AI Engineer
Guidepoint
Toronto, ON
- Full-time
…and proprietary knowledge assets. These systems combine multi-agent workflows, conversational AI, retrieval, and structured data to support reliable, high-quality research…
Added 5 hours ago
AI
Night Auditor
Accent Inns
Kelowna, BC
- Full-time
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.
Added 5 hours ago
FC
Ops Agent Admin
FedEx Canada
Winnipeg, MB
- Full-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 6 hours ago
Z
AI Architect + Azure Databricks
Zoho
Toronto, ON
- Contract
Define multi-agent orchestration patterns for ingestion, mapping, validation, exception handling, and approval processes.
Added 6 hours ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 6 hours ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 6 hours ago
MN
Front Desk Agent
Métis Nation-Saskatchewan
Saskatoon, SK
- Part-time
Métis Nation – Saskatchewan (MN-S) is seeking a dedicated team player committed to delivering high-quality service to support the objectives of MN-S and will provide a range of guest…

Calm Air Human Resources

Customer Service Agent

Gillam, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Title: Customer Service Agent

Location: Gillam, MB

Status: Part Time

Start Date: Immediately

Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About the Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

The sky is the limit!

What You'll Get to Do

Calm Air Customer Service Agents provide valuable front-line passenger support and assistance to our customers at the airports and before and after they board one of our flights. They are responsible for ensuring our passenger experience is positive and meets the standards of service that we set out as an organization in addition to complying with applicable regulations.

Providing curbside to curbside service to the travelling public as per Canadian Transportation Agency regulations
Making and changing flight reservations in the computerized reservation system
Checking in passengers and their baggage
Calculate and charge any additional fees if applicable
Issuing boarding passes, itineraries, and seating assignments as necessary
Assist pre-boarding passengers to ensure safe movement to and from the aircraft
Provide information on fares, flight schedules and routes in person or over the telephone
Facilitate the safe movement of passengers between aircraft and terminal buildings
Other duties as required

Hours of Work

Shift work is required and may include mornings/afternoons, evenings, and weekends

Skills & Experience We Value

High school diploma or general education degree (GED) an asset
Ability to learn a computerized reservation system
Basic Computer skills (word, excel, office)
Knowledge of an airline’s operations an asset
Must have exceptional customer service skills
Must be able to work independently or in a team setting
Ability to work efficiently and accurately under pressure
Must have own transportation to and from work
Must be able to obtain and maintain an Enhanced Security Clearance qualification
Must be able to attend and complete initial Ground School Training
Preference given to Inuit Land Claims Beneficiaries
Inuktitut and/or Inuinnaqtun language considered an asset

The Benefits of Joining Our Team

Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

Northern Living Allowance
Vacation entitlement will be paid out with each pay statement at 6%
Airline travel and freight privileges
Corporate and family events
And more!

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

Please submit a resume in confidence by November 7, 2026.

We thank all those who apply, but only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Customer Service Agents provide front-line passenger support, including check-in, baggage handling, and flight reservation management. They ensure a positive passenger experience while complying with safety regulations and facilitating movement between the terminal and aircraft.

Requirements

Candidates should possess basic computer skills and the ability to learn reservation systems, with a high school diploma or GED considered an asset. Applicants must be able to obtain an Enhanced Security Clearance and have their own transportation to the work site.

Skills

Customer service
Word
Excel
Office
Communication
Problem solving
Teamwork
Time management
Attention to detail

Benefits

Northern Living Allowance
Vacation entitlement
Airline travel privileges
Freight privileges
Corporate and family events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Airline
Aviation
Passenger Support
Baggage Handling
Reservation System
Ground School Training
Security Clearance
Transportation
Logistics
Front-line
Microsoft Office
Word
Excel
Inuit Land Claims Beneficiaries
Inuktitut
Inuinnaqtun

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