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Added 1 hour ago
AH
Licensed Practical Nurse
Alberta Health Services
Stettler, AB
- Part-time
…LPN plays an essential role - supporting patients before and after surgery and endoscopic procedures, contributing to a culture of safety, respect, and collaboration. This position offers a…
Added 1 hour ago
GB
Inside Sales Support
Gentek Building Products - Canada
Sudbury, ON
- Full-time
A free and confidential Employee & Family Assistance Program. Available anytime, anywhere, to help you meet your wellness goals and support you through life’s events.
Added 1 hour ago
GB
Inside Sales/Warehouse Support
Gentek Building Products - Canada
Sudbury, ON
- $24 to $27 CAD / hour
- Full-time
A free and confidential Employee & Family Assistance Program. Available anytime, anywhere, to help you meet your wellness goals and support you through life’s events.
Added 1 hour ago
GB
Inside Sales Representative
Gentek Building Products - Canada
Kitchener, ON
- $26 to $29 CAD / hour
- Full-time
A free and confidential Employee & Family Assistance Program. Available anytime, anywhere, to help you meet your wellness goals and support you through life’s events.
Added 2 hours ago
CS
Youth Care Worker
Carrier Sekani Family Services
Prince George, BC
- $28.42 to $36.8 CAD / hour
- Contract
Facilitate life skill development by offering workshops, guest speakers and community experts in after-school groups.
Added 2 hours ago
AH
Associate Physician
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…coverage and use your medical knowledge and skills to help people, support Albertan physicians, and improve the patient experience as an Associate Physician. If you’re an international…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Comprehensive Support: Our clinic provides well-trained staff, an experienced clinic manager, and optional urgent care services with on-site resources.
Added 6 hours ago
HS
Institutional Analyst II - Administrative Assistant Office, 606764 (2026-04028)
Hawaiʻi State Department of Education
NB · Chiasson Office, NB
- Full-time
Participates in formulating guidelines, processes, procedures, policies to support strategic objectives, goals, and priorities;
Added 6 hours ago
HS
Institutional Analyst II - Administrative Assistant Office, 606763 (2026-04027)
Hawaiʻi State Department of Education
NB · Chiasson Office, NB
- Full-time
Participates in formulating guidelines, processes, procedures, policies to support strategic objectives, goals, and priorities;
Added 6 hours ago
DS
Teacher Assistant - Special Education
Davis School District
AB · Canyon Creek, AB
- Full-time
…assisting the teacher in five areas of service: instructional support, management and supervision support, personal support, assessment support and materials…
Added 6 hours ago
Administrative Secretary 2 - Renal Health
Winnipeg Regional Health Authority
Winnipeg, MB
…and administrative tasks and projects. Provides secretarial support services to the Director Health Services or…
Added 7 hours ago
C
Sr. Maintenance Technician
CBRE
Ottawa, ON
- Full-time
In this role, you will support the maintenance and operation of critical building systems within a client's facility. As a Sr. Maintenance Technician, you will lead shift operations,…
Added 7 hours ago
T-
Teacher Documentalist / Enseignant-e documentaliste (2027-2028)
TFS - Canada’s International School (Toronto French School)
Toronto, ON
- Full-time
Salary Range: Teachers at TFS are members of the Alliance des enseignants de la Toronto French School union. Salaries are determined according to a structured grid that considers years of…
Added 7 hours ago
AC
Customer Sales and Service Agent - Call Centre - Proactive hiring
Air Canada
Saint John, NB
- Full-time
Starting salary: $19.88 – Up to $38.15 after 8 years of continuous service as outlined in the applicable Collective Agreement
Added 7 hours ago
YO
YPHD Programmer
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Part-time
Program: YMCA Physical Healthy Development (YPHD) Before and After School
Added 8 hours ago
FC
Data Entry
First Canadian Financial Group
Sherwood Park, AB
- $40,000 CAD / year
- Full-time
…opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and…
Added 8 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
…a Canadian Society of Respiratory Therapy (CSRT) accredited school. They work in collaboration and under the supervision of an Anesthesiologist to provide anesthesia care to patients…
Added 10 hours ago
S
Student, Data Centre (Winter 2027) - First Nations, Inuit, or Métis Candidates
Sunlife
Waterloo, ON
- Full-time
You have a high school diploma or grade 12 equivalent
Added 11 hours ago
YO
Senior Leadership Trainer White Water
YMCA of Greater Toronto
Torrance, ON
- Part-time
…River program are also responsible for facilitating a High School Credit course, with support from the YMCA…
Added 11 hours ago
MD
Clinical Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 11 hours ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
…wildland fires, disaster recovery, combating crime, promoting school safety, and victim…
Added 12 hours ago
NP
Exercise Instructor
NANTUCKET POLICE DEPARTMENT
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
After completing all the steps, click Preview to open a preview of your listing in a new window or click Proceed to Checkout where you can purchase the listing for the duration you…
Added 12 hours ago
AC
Bilingual Customer Sales and Service Agent - Call Centre - Proactive hiring
Air Canada
Dorval, QC
- Full-time
Starting salary: $19.88 – Up to $38.15 after 8 years of continuous service as outlined in the applicable Collective Agreement
Added 12 hours ago
AC
Bilingual Customer Sales and Service Agent - Call Centre - Proactive hiring
Air Canada
Vancouver, BC
- Full-time
Starting salary: $19.88 – Up to $38.15 after 8 years of continuous service as outlined in the applicable Collective Agreement
Added 12 hours ago
AC
Customer Sales and Service Agent - Call Centre - Proactive hiring
Air Canada
Saint John, NB
- Full-time
Starting salary: $19.88 – Up to $38.15 after 8 years of continuous service as outlined in the applicable Collective Agreement

Calm Air Human Resources

Reservation CSA

Winnipeg, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 8, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Title: Reservation Customer Service Agent
Location: Winnipeg, MB
Status: Full Time Term
Start Date: Immediately

Who We Are!
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About the Opportunity
Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

The sky is the limit!

What You'll Get to Do
Calm Air Reservations Agents provide travel assistance and trip planning to our passengers. In addition, they conduct passenger check-in, make flight reservations in our computerized reservations system, and perform other related customer service duties to assist Calm Air passengers. They provide exemplary customer service while adhering to Calm Air policies and regulations.

Create, check, and make changes to passenger flight reservations
Check flight information, fares, and fare rules
Assist other stations with reservations, payments and manifests as required
Assist with the re-accommodation of passengers due to irregular operations or schedule changes as required
Assist with the tracing of missing passenger baggage when required
Answer passenger inquiries over the phone and through email
Assist Pass Bureau with staff travel bookings and payments as required
Other duties as required

Hours of Work

Shift work is required and may include mornings/afternoons, evenings and weekends

Skills & Experience We Value

High school diploma or general education degree (GED) an asset
Knowledge of Amelia Reservation system an asset
Basic Computer skills (word, excel, office)
Knowledge of an airline’s operations an asset
Excellent leadership, interpersonal and communication skills
Must have excellent customer service skills and exceptional telephone etiquette
Must be able to work independently or in a team setting
Ability to work efficiently and accurately under pressure
Must have own transportation to and from work
Must be able to obtain and maintain an Enhanced Security Clearance qualification
Preference given to Inuit Land Claims Beneficiaries
Inuktitut language considered an asset

The Benefits of Joining Our Team
Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

Entitled to three weeks vacation after one year
Airline travel and freight privileges
Corporate and family events
And more!

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

Please submit a resume in confidence by November 8, 2026.

We thank all those who apply, but only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Reservation agents provide travel assistance, trip planning, and passenger check-in services while managing flight reservations in a computerized system. They also handle passenger inquiries, assist with baggage tracing, and support re-accommodation efforts during irregular operations.

Requirements

Candidates should possess a high school diploma or GED and have basic computer proficiency in Word, Excel, and Office. Excellent customer service, communication, and interpersonal skills are required, along with the ability to obtain an Enhanced Security Clearance.

Skills

Customer service
Telephone etiquette
Computer skills
Interpersonal skills
Communication skills
Leadership
Problem solving
Data entry
Flight reservations
Conflict resolution
Time management
Attention to detail

Benefits

Three weeks vacation
Airline travel privileges
Freight privileges
Corporate and family events

Visa sponsorship

Not detected in the job text

Keywords

Reservation
Customer Service
Airline
Amelia Reservation System
Flight Manifests
Baggage Tracing
Passenger Check-in
Travel Planning
Security Clearance
Inuit Land Claims Beneficiaries
Inuktitut
Shift Work
Aviation
Transportation
Logistics

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